Top Stories

Grid List

 

CannaTech Expo

Leading Communications & Technology Trade Show Remains an In-Person, Live Experience

Shelton, CT – January 7, 2022 – TMC and The CannaTech Group (formerly 420MSP) today announced that their CannaTech Expo, part of theITEXPO  #TECHSUPERSHOW, will now be held June 21-24, 2022 in Fort Lauderdale, Florida.

Customer experience is not only how a customer perceives your business, but is also a big factor in weather a customer will return to your business again.   A positive customer experience is crucial to the success of your business, as a happy customer will likely become a loyal customer.  There are many factors that go into the customer experience from employees personal brand, communication with customers (tone of voice, and the words you say), how employees dress, showing customers you care and so much more.

With the changes in the economy, environment, and life many Americans are quitting their jobs in record numbers, which many predict will continue into 2022.  As the work environments change, from remote work, to virtual interviews, and more flexibility, many are seeking new employment opportunities, leaving many companies facing labor shortages with increased demand in many industries.

Park Place is a global data center networking optimization firm, that has a suite of services and a pool of global resources that they leverage to support data center and network optimization.  From discovery service, data center services, IT asset relocations to remote hands, Wireless Transformation, IT Asset Disposition and so much more Park Place empowers IT with their flexible, dependable IT Services.

Pax8

 

Pax8 reveled in January 2022 the commissioned Forrester Consulting Total Economic Impact™ (TEI) of Pax8. The TEI framework can be used to project the potential technology, operations, and financial benefits for our more than 20,000 partners serving close to 200,000 businesses.

Typically, if you are an MSP you're a business person, and if you are an MSS you're probably a security person. In turn the way you look at things are slightly different. If you are a business person and you see another person doing services of any nature you may ask yourself if that person is a potential competitor, causing some MSPs to try and avoid contact with the world of MSS.

In a year of what feels like never ending changes, the IAMCP took the motto of KISS in 2021.  This many seem simple, however, it does come with challenges to many businesses.  As an organization the IAMCP took a step back and looked at their processes, procedures, software, and overall organization.

This year we have seen some of the largest supply chain disruptions in modern history. Covid-19, inclement weather, labor shortage, are just the tip of the hat supply chain leaders have had to deal with this year. With many MSP’s struggling to get hardware, and high demands with businesses outfitting entire businesses to work from home we have seen a shift to preowned products.

Cyber criminals are becoming more and more crafty every day, with the most recent tactic being to infect mobile devices.  Although mobile malware is not currently as prevalent as malware attacks on traditional workstations the threat is growing.   Earlier this year researchers discovered a new malware campaign named AbstractEMU which was geared at targeting mobile users through app stores. 

Grid List

Webinar: Jan 27, 2022 11:00 AM in Pacific Time (US and Canada)

One of the most popular conversations to kick off 2022 is AUTOMATION in information technology. By automating IT asset management, you lower costs, increase the quality of your IT infrastructure and enjoy the efficiency of automating tasks such as importing assets into your asset management tool.

Think of it this way. In the past many tasks were performed manually resulting in inconsistent results. Automation can feel like magic standard operating procedures. You will discover 5 ways to reduce the total cost of ownership with IT automation. You’ll also have visibility into the integrations that make it all happen (including the magic of APIs).

And a real-world case study detailing the benefits of IT automation and will be available for download.

All attendees will receive a copy of the “Ultimate Guide to Selling AOM” (a $19.95 value).