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LogMeIn and Autotask Integration Available to MSPs and OITs
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LogMeIn, Inc. announced the availability of a new integration between LogMeIn and Autotask designed to help Managed Service Providers increase efficiency and reduce response time. The remote management and automation features of LogMeIn Central combined with the workflow features of Autotask allow MSPs to create a workflow that eliminates the need to use multiple interfaces to handle ticketing. "We believe that today's MSPs and IT service providers have a great opportunity to better service their clients, differentiate their services from the competition, and create new revenue streams by ...
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ken edwards gloves in action
Ken's Red Gloves
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Folks – I’m always promoting portfolio diversification in the SMB IT Pro Community. My poster child of the month is Ken Edwards, longtime SBSer from Phoenix. With the sad demise of Small Business Server, wise SBSers like Ken are seeking to apply their small business acumen in fields far from technology. The case here is protective red BBQ gloves. I got my pair and started BBQing ASAP! Basically, I was able to manipulate my lamb on the foil on the grill without utensils. I give two unburned thumbs up on these oven mitts. You can help Ken, the community and yourself by purchasing a pair here a...
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D&H Distributing Offers Four New Services for Education VARs
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D&H Distributing recently announced the addition of four new services for its education resellers. As many of you have read, the well-respected disty has been fostering an in-depth education program for its resellers, as this particular vertical is rapidly-growing. “We’re finding the opportunity is not just limited to large-tier resellers in expansive metro areas. There’s a significant market for SMB VARs to gain revenues through regional K-12 installations. As a distribution partner, we provide the guidance and resources that increase the reseller’s ability to capture the sale,” said L...
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continuum
MDM Growth Drives Acceleration of Contiuum and MaaS360 by Fiberlink Partnership
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  Continuum recently announced that it has accelerated its partnership with MaaS360 by Fiberlink because of unprecedented growth in mobile device management. “While the number of mobile devices per individual is rapidly growing and the need for MDM policies is becoming more and more obvious, a fraction of MSPs is still overlooking possibilities offered by including MDM in their day-to-day business,” said Francois Daumard, VP of Channels at Fiberlink. “But, there is a tremendous need and opportunity, and Continuum and Fiberlink make it very easy to get started. With no minimum devices re...
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ben gower
Ben Gower’s Secret Sauce
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  We’re only a month away from our SMB Nation 2014 Fall Conference, and I am happy to say that I was able to catch a few moments with one of this year’s speakers. I met with Ben Gower, Managing Director, Perspicuity (pictured), and I asked him, among other things, what his organization does to succeed. I’ll start with a little background on Perspicuity. This is a UK-based organization focused on Managed Service Consulting, particularly for Microsoft SharePoint and Office 365. I first met Ben at during the Modern Partner Tour, sponsored by Microsoft, Intel and Actiontec, at our Reading,...
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TELUS, Vox Mobile and AirWatch Collaborate to Launch MDM Made Easy
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Canadian telecommunications company TELUS partnered with Vox Mobile and AirWatch to create “MDM Made Easy,” a turn-key mobile device management solution. MDM Made Easy is a cloud-hosted, quick-to-deploy, feature-rich solution that eliminates the need for on-premise hardware and simplifies the processes for enrolling, configuring, and updating devices with pre-configured user profiles. "AirWatch, TELUS and Vox Mobile have come together to enable Canadian businesses to drive transformation across their organization through mobile," said John Marshall, senior vice president and general manage...
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ViewSonic, NaviSite, and NVIDIA Join to Showcase NVIDIA GRID at VMworld 2014
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Visual solution product provider ViewSonic Corp. joined up with NaviSite and NVIDIA to showcase its new VDI client at VMworld. ViewSonic’s CDE-8451-TL, an 84-inch, 4k, touch screen display, works seamlessly with NaviSite’s cloud-hosted Desktop as a Service that includes NVIDIA GRID technology. NVIDIA GRID technology benefits users by giving them the ability to offload graphics processing from the CPU to the GPU in a virtualized environment.
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Manage Engine
ManageEngine Introduces VMware Horizon View Monitoring at VMworld 2014
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IT management company ManageEngine today announced availability of VMware Horizon View monitoring in its application performance monitoring solution, Applications Manager. VMware Horizon View Monitoring will enable enterprises to view and understand virtual desktop infrastructures running on Horizon View so they can deliver optimal performance to employees that use applications delivered via Horizon View.
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En Pointe and the Microsoft Office 365 Support Issue
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  Hey folks, I recently had the chance to interview En Pointe Technologies, a Los Angeles, CA-based IT Solutions Provider. I spoke with Tyler Coppock the company’s Director, Microsoft Cloud Solutions, and we had a great conversation about the trends they are seeing in the IT space. According to En Pointe, Microsoft has been receiving quite a bit of heat for their issues with the Office 365 support, particularly as it relates to wait time. “Even when our support desk calls Microsoft, we’re on there an hour and a half, two hours wait time, consistently,” said Tyler in our interview. “So t...
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mcafee
New McAfee Server Security Suites Offer Comprehensive Protection for the Hybrid Data Center
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  McAfee today announced advancements to its Server Security Suites portfolio, including optimized performance and additional management efficiency to improve security in physical, virtualized, and cloud server environments. Servers are often the target of threats and attacks due to the significant amounts of data stored, which makes securing them a top priority. “Today’s flexible data centers require innovative solutions that shield physical, virtual and cloud environments from stealthy attacks,” said Candace Worley, senior vice president and general manager of endpoint security at M...
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