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Discover eight ways to use the right support tools to take control of your technology practice, your MSP entity, your IT shop. Hosted by long-time IT Pro Harry Brelsford, this educational presentation speaks to channel partners, MSPs and IT Pros seeking to run their own businesses better and thus provide a better customer experience.

The eight ways include:

Bona fide community members will easily recognize our expert legal speaker, Ben Yarbrough, practicing attorney and MSP security ISV. Not only is he back and he’s reloaded his legal talking points that pertain to owning and operating an MSP business practice. If you view running a business as a stool with a few legs (e.g. HR, Sales/Marketing), then you’ll appreciate the legal matters are “one of the legs.”

Live from SolarWinds EmpowerMSP 2018 in Scottsdale AZ, I want to share some left to right visibility from Day One of this annual confab.

National Happy IT Pro Day. SolarWinds MSP deftly created a business holiday that got legs – right out of the “unmarketing” philosophy. This trending event

In this interview, MiaCate Kennedy I from ABC Office Equipment in Spokane, Washington offers insights into her experience at EmpowerMSP, the annual SolarWinds partner conference recently held in Scottsdale, AZ. This is the second consecutive time that Kennedy has attended this event (the first time as last year in Orlando).

I caught a few moment with Pax8 channel chief Ryan Walsh at the recent GlueCon conference in Scottsdale, AZ. In this segment, you'll hear Ryan speak towards the "broken distribution" model in information technology (IT). Walsh is on a mission to disrupt IT distribution and he shares his strategic insights. I offer he's really thinking about 

Harry catches up with Kaseya CEO Fred Voccola at the GlueCon conference in Scottsdale AZ to discuss the recent Rapid Fire Tools acqustion in the MSP partner channel sector. Voccola is on the record saying the acquistion is accretive

I’ve had some very interesting conversations about email and protecting your identity and infrastructure. A little context is in order. First – one man’s quick view of infrastructure security history – not necessarily in order:

As a wrap up to the SolarWinds MSP EmpowerMSP 2018 event, I interview newly arrived SolarWinds MSP executive Marco Muto. Muto was "acquired" when his firm, Trusted Metrics, was purchased in early July 2018. He offers a fresh view into his role and his roadmap.

In this Harry Brelsford’s “HOW TO” contribution, the case for use automation to drive efficiency in your technology consulting and managed services provider practice is asserted. You will learn about the following approaches:

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Webinar: 3Q MSP Analyst Report

SMB Nation Webinar Tuesday, Sep. 18, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, and Guest

It’s that time to gather again with Harry and guests to review our progress for 2018 and position for 2019. This well-attended online session will include:

    • Fall Conferences – Harry’s Picks
    • Trending Topics to Wrap 2018 (Fall election cycle, more)
    • Why IoT is overrated (but not for long)
    • Why Analytics is Underrated (but not for long)
    • McBain: Top MSP social network is…
    • Polling Results – Your Concerns
    • M&A Updates
    • Karl Palachuk's new SMB Community
    • Will Voice really marry Data?
    • Final Thoughts