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Harry is joined by Michael Jenkins from down under who has been hit with a double whammy( from the great fires to the Corvid pandemic).  Michael opens up and shares the economic effects of the pandemic and recent activities.  At first they saw huge revenue increases with the support of people working from home. 

By Gary Audin

No matter how smart the technologist, there always seems to be a forgotten element or an assumption that does not work when responding to a disaster. The disaster planning stories I have collected demonstrate that the best laid plans are not necessarily good enough.

Alex Fields joins Harry Brelsford to chat about a book he was featured in “Winning as a Team”.  Alex talks about driving Teams adoption in your organization, helping get the most out of the Teams  tools, and how best to use the tools with in Teams.

Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence to authenticate themselves.  These authentication methods have

Managed Services Providers (MSPs) are hyper focused on generating new sources of revenue to generate badly needed cash to survive the current economic correction. In part one of this series on Third Party Maintenance (TPM), we painted the

Frank Ohlhorst and Harry Brelsford revisit the analytics conversation.  They tie the conversation to the current economic status and pandemic taking place.  When you couple data and analytics you can come to the conclusion on where to drive your business helping to build big profits.

Ransomware is something that has been talked about for quite awhile and has been one of the biggest issues in terms of IT security in the last two years.  Although, many people think that Ransomware is a one shot deal, in reality it is a

Josh Weiss joins SMB Nation to chat about the recent patch Microsoft issued causing Outlook to fail to start for some users, automatically displaying an error message prompting users to repair some inbox files.  Josh goes onto to chat about how it

By Gary Audin

Who manages your resources? What access do they have? How many have privileged access? It expands when you add IoT devices.

Super user accounts, those with privileged access have been poorly governed. Identity management software (IAM) may leave super user accounts uncontrolled while allowing advanced access privileges on the network.

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Are you looking for a great way to save money for your clients and still deliver ROI?  This money can help clients survive and thrive as we climb out of these current conditions.  One way we are helping clients save money is by evaluating and reviewing their telecom resources.