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StreamLink Software and Xanegy Announce VAR Partnership
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StreamLink Software, a board and grant management SaaS technology provider, announced today a partnership with nonprofit consulting firm Xanegy as a value-added reseller. "Xanegy has a history of success selling purpose-built, cloud-based technologies to nonprofits, Native American tribes and government institutions," StreamLink Software CEO Adam Roth said. "Its connections and experience are a welcome addition, as we look to provide transparency and accountability to fund recipients through (StreamLink) AmpliFund."   AmpliFund, StreamLink Software’s cloud-based grant management soluti...
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Zendesk Releases Q1 Benchmark Report
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Zendesk announced today the release of the Q1 2015 Zendesk Benchmark report, which explores the rise and importance of live chat for customer service. Included in Zendesk’s discussion of live chat are metrics, staffing considerations, quality and customer engagement. Customer satisfaction globally rose to 95 percent, with significant gains in Colombia, the Philippines and Indonesia. For a third quarter, New Zealand and Belgium are the top two customer satisfaction leaders. The Benchmark is based on actual customer service and support interactions from more than 25,000 organizations worldwi...
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RapidFire Tools Products Earn Awards at SMB Tech Fest conference, ASCII Success Summit Event
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RapidFire Tools Inc., a provider of non-invasive IT assessment tools, announced today it was recognized at two events serving the MSP and SMB marketplace in April.RapidFire Tools earned “Best Revenue Model” at the SMB Tech Fest conference and “Best IT Workshop” at The ASCII Group’s Success Summit event in Dallas, marking its third and fourth conference awards. “The use of our tools helps support MSPs, positioning them as trusted authorities whose IT skills surpass those of the end-user’s current provider by consistently identifying network vulnerabilities,” CEO Mike Mittel said. “This tac...
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eFolder Announces Partnership with Replibit
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eFolder, a provider of business continuity and cloud file sync solutions, announced today at the Autotask Community Live 2015 tradeshow a partnership with Replibit and availability of eFolder BDR for Replibit, which bundles Replibit software and the eFolder cloud. The combined solution is an image-based backup and disaster recovery service that routinely captures server backups and replicates the images to the eFolder cloud to provide fast local or offsite recovery. “eFolder is proud to announce a service that combines Replibit’s chain-free backup and deep backup verification technology wi...
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Axcient Announces New Cloud Offering
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DRaaS provider Axcient announced today availability of Direct to Cloud, an offering designed to enable organizations to replicate physical and virtual servers to the cloud without local appliances. The solution allows customers to create and store full system snapshots in the cloud and launch virtual replicas in Axcient Business Recovery Cloud. “Direct to Cloud fills a major gap in the market. No other vendor offers the same end-to-end protection for laptops, desktops and servers across physical and virtual environments,” Axcient CEO Justin Moore, said. “Our customers and partners have bee...
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IDC MarketScape Report Names IBM as Leader
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IBM announced yesterday IBM Global Business Services was named a leader in the IDC MarketScape Worldwide Digital Transformation Consulting and System Integration Services 2015 Vendor Assessment. IDC MarketScape found IBM’s greatest strengths were in future business and offering strategy, and IBM was rated highly in analysis and buyer perceptions for its capability to meet digital transformation project timelines. "Industries and companies are being radically disrupted by the forces of digital transformation, and the pace of change is greater than any other time in history," said Paul Papas, ...
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AppRiver Announces Advanced Security for O365
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AppRiver Announces Advanced Security for O365 AppRiver, LLC, an email and web security solution provider, announced it has built services designed to seamlessly integrate with Office 365 and provide enterprise-strength security without sacrificing cloud flexibility and productivity. Its available layered security options SecureTide Spam and Virus Protection, CipherPost Pro Email Encryption and SecureSurf Web Protection. “SecureSurf is updated thousands of times a day using global threat intelligence and real-time dynamic malware analysis,” explains Troy Gill, manager of security research, ...
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Webinar: Quarterly Briefing: “Independent” Office 365 Updates and Analysis
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Join us for this impactful and informative quarterly briefing hosted by Office 365 Nation (O365nation) that delivers specific news you can use to keep abreast of the Office 365 platform. This webinar is for MSPs, Consultants and Partners. You will:Hear the latest Office 365 numbers Discover the latest Office 365 chatter and gossip (layoffs in July at MSFT?) Why is Office 365 emerging as a platform Who are the Top 25 Office 365 Influencers in the World and why you should care? Who are the latest ISVs to build Office 365-specific solutions? Question and Answer sessionH...
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The Ever-Increasing Value of Industry Standard Credentials
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By Miles Jobgen, Director of Trustmark Programs for CompTIA As one of the most recognizable credentials, or “marks,” in North America, the Better Business Bureau logo gives an organization instant credibility and provides a sense of security to current and prospective customers. Its holders have made a commitment to uphold certain standards relating to their transaction processes, professional relationships and community standing. Most of all, a BBB logo instills trust. Business credentials can be particularly valuable to those in the IT services area, where a solid reputation is often the b...
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Announcements from Intermedia Include eBook, Partner Program Success
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Intermedia, a channel-focused cloud provider, continues to experience success in both its partner program and expand resources for industry professionals.Oak Hill Capital acquired Intermedia four years ago, and, since its acquisition, Intermedia has seen a 101 percent increase in active partners to more than 5,500 and a 173 percent increase in customers landed via partners. Intermedia also announced May 6 the release of eBook Harpooning Executives: How Phishing Evolved into the C-Suite, written jointly by Intermedia and Intel Security. The new eBook highlights increased phishing targetin...
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Community Corner: SMB Nation Member Abhijit Chatterjee Wins IDG’s Premier 100 IT Award
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Abhijit Chatterjee, CEO and CIO of ABHI Technologies in New Delhi, India, recently contacted us with some exciting news. He has been confirmed as the winner on the IDG Premier 100 IT Award List. Many of you may remember meeting Abhijit at our 2013 Spring Conference, held at the Microsoft Convention Center in Redmond, where he was an attendee. He has over 15 years of experience in owning his own IT Practice. To connect with Abhijit on LinkedIn, visit his profile here. Many congratulations to Abhijit! If you have community news, feel free to share it with us!
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Vorex Announces Availability of Multi-Currency Support
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Vorex, Inc., a cloud-based business management solution provider serving SMBs, launched today multi-currency support for more than 100 countries, allowing international companies to complete billing and financial transactions in their native currency through Vorex’s online business management program. “Our global customers count on Vorex to simplify and automate all of their daily operational tasks so they can get back to focusing on growing their businesses,” Vorex CEO and founder Mike Salem said. “We are excited to launch this new multi-currency capability, so our customers all over the wor...
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