Analytics/Analysis

We’ve quickly turned the corner on 2024 and are sprinting towards 2025. What better time to reflect on what remains for the next several months. I’ll take a stab at it!

1. Industry Consolidations – Both on the vendor and MSP sides, I’m seeing continued consolidations.

That’s not a surprise with the number of cybersecurity vendors entering the SMB MSP space has accelerated. Need proof? Just survey the aisles at large MSP events you like to attend. Admittedly, many of those cybersecurity vendors are “one and done” logos but you’d be surprised with the M&A activity occurring in the background. Heck some times I wonder if folks created ISVs just to be acquired.

On the MSP front, as many in our space are aging out and private equity is circling the wagons to prey upon MSPs, you are seeing folks thinking getting acquired is looking pretty darn tootin good. Just had a cup of coffee with an MSP

At the recent IT Nation 2023 event in Orlando, both William Toll and Amy Luby took a few minutes away on a busy expo floor to answer my one question. What is Seceon? With two powerhouses like Toll and Luby joining the team, somethings up and I wanted to get to the bottom of it! Please watch this interesting pod cast! And be sure to give a little love with a  like and a comment. ;) 

Step back and hear me out on this one.

While not a direct hit with the Managed Services Provider (MSP) small and medium business (SMB) space, it’s a technology story at its core: curbside pick-up.

First my journey. I recently started using curbside pick-up at a local grocery store “HEB” in the Austin, TX area. I am sold and will minimize my in-store visits moving forward. Here are a couple take aways.

Accuracy. The customer experience for online ordering has been awesome. The “stuff” I wanna buy is easy to find online. Also – there is an order history so I can simply repeat the last order (like copy-and-paste) and then make simple modifications.

Harry Brelsford and Rob Rae discussed the three pillars of MSP success: community, education, and innovation. They emphasized the importance of these pillars in helping MSPs grow their businesses, with a focus on Pax8's investment in the Pax8 Academy and their use of AI and industry best practices. Later, Harry Brelsford and Rob Rae discussed the significance of community in the MSP space, with Rob Rae high lighting the growth of the MSP community and the number of attendees at the conference.

Recently my team reached out to over 500 Managed Service Providers (MSPs) in the Northeast US to invite them to attend our MSP Rescue Workshop in Princeton, NJ. We targeted New Jersey, New York and Pennsylvania.

Attendee Recruitment Methodology

Our approach was very simple. Searching on simple terms like “MSP” with a geographic reference such as “New York City” or “Philadelphia” we were able to quickly compile the list of targets mentioned above.  Next, we completed the “Contact Us” form on the MSP’s website to establish communication. Here is what we found:

Recently SMB Nation teamed with Ostra and Security Studio to have a non-salesy, open conversation about the challenges Small and Medium Business (SMB) Managed Services Providers (MSPs) face in providing robust cybersecurity solutions. Beyond the technical realm, there is a loneliness feeling that many MSPs feel alone. We hit that head on in the 30-min webcast.

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