Over the past decade the world of technology has changed, morphed, and been turned upside down with many MSP’s learning they need to change their service model to be more of a proactive service model instead of a reactive service model. In order to be more proactive the management of internal tools in your toolbelt becomes one of your most important assets in efficiency in running your businesses.
Analytics/Analysis
2022 Predictions -The Six Shifting Paradigms
Many individuals have written articles on their New Year’s Predictions filled with enthusiasm for the future. Although, many leading experts write New Year’s predictions, many partners have traditionally ignored them. This year, Howard Cohen takes a new spin on the traditional New Years predictions as he chats with us about what he has “seen over the past several years which has been gradual but tremendous change in the way
It’s Hard to Find Talent and Harder to Find Sales People
In today’s economic climate it is hard to find talent, however, MSPs are reporting that it is even harder to find talented sales people. Although sales positions have been around for hundreds of years, the job has not stayed the same and has become more complex with the fast paced society we live in.
Quarterly briefing with Park Place Technologies
Park Place is a global data center networking optimization firm, that has a suite of services and a pool of global resources that they leverage to support data center and network optimization. From discovery service, data center services, IT asset relocations to remote hands, Wireless Transformation, IT Asset Disposition and so much more Park Place empowers IT with their flexible, dependable IT Services.
How to Leverage Content
Since most of the world has been living virtually many companies are increasingly using webinars to host virtual events, lectures, presentations and training events. Although, many companies are leveraging virtual meetings and trainings to deliver content they are making the mistake of approaching these events as one-off events. The fact is that the materials from these webinars contain highly educational content that can be used in so many different ways.
Importance of Customer Satisfaction
To say customer satisfaction is important to your business is an understatement. Imagine if you came into work, and found out that half your customers left for your competitor. If that does not make you start to sweat just thinking about revenue, acquisition costs, payroll and more I am not sure what will. Sustaining a customer can be hard work, as each customers needs are unique.
The Total Economic Impact of Pax8 Technology and Operations for MSPs
Pax8 reveled in January 2022 the commissioned Forrester Consulting Total Economic Impact™ (TEI) of Pax8. The TEI framework can be used to project the potential technology, operations, and financial benefits for our more than 20,000 partners serving close to 200,000 businesses.