People were three deep to see Bobby Jacobs, Head of Growth for Thread, who patiently met with his audience at the recent Seattle AI Service Unleased Live ’26 event at the Seattle Center (and MoPop – search it). After four years at Liongard starting as a BDR, Jacobs’ tenure just passed four years at Thread. Oh – little known factoid is Jacobs loves travel. Remember that as a pick-up line when you meet him!

Here’s good news  from Jacob’s vantage point.

I recently joined Craig Fulton, M&A Advisor at Evergreen for a visit that is literally an evergreen story with it’s story oif MSP M&A stability and longevity. This is a hot listen in a super hot area of the MSP ecosystem.

But first, a bit about Fulton.

 “Passionate Leader * Driven Problem Solver * Inspiring Story Teller. As Advisor, Evergreen Services Group, Craig Fulton aims to help MSP’s succeed in growing their businesses and exceed their goals. He credits his 30 years in the technology sector,

I admit I needed to reconnect with Auvik again. I tracked ‘em closely in the late 2010-teens up to the pandemic and still regret missing its pre-pandemic three-day conference in Santa Barbara, CA (which is even more pleasant then lovely San Diego where I conducted this interview at the recent GTIA ChannelCon event). I had a hot moment with Auvik a couple years ago at Connectwise IT Natiion that you can revisit HERE.   My last two recent interactions with Auvik had my spidey senses got  going that something was up. It’s presence is much more active now than it was for a couple years.

We have a check-in with Mark Alayev, co-founder of Thread. A great summer listen! In the past - I've called this emerging small-medium business (SMB) in the Managed Services space as "one to watch." It's got an agressive internal and external culture charging ahead and this summer the pace tripled on a couple fronts including engineering producitivty and weekly feature releases. And while we do discuss the technology side, Mark waxes poetically on the philosphy side too. That's a rare quality in our space as so many founders in our space are myopically focused on product and never really elevate to a true industry leadership role. Let's rock! 

Always a pleasure to meet up with Michelle Accardi, CEO of Liongard. Been a hot minute since we spoke and this is an update for the thriving ISV in the Small and Medium Business (SMB) Managed Services Space (MSP). Whole bunches of change goin’ on since we last did a podcast in November 2023 at ConnectWise as she celebrated one year in the CEO role (see the link to this interview in the Resources section at the bottom).

Reporting from the recent GTIA ChannelCon event in San Diego, we caught up with the spirited Coro team of Heather Harlos and Benjamin Morrell and Demetrios Georgiouto to help understand what’s up at Coros. They have been making big moves since friend of the family Joe Sykora arrived as CEO 17+ months ago.

Long-time SMB Nation member Phelim Rowe has emerged as a leading industry analyst and has grown his intellectual event model over the past several years. It’s serious business ‘cause he’s a dapper British dude across the pond who takes his body or work seriously and you will be dazed and amazed with his efforts. What stands out to me is his geo-targeting his event conent so he has West Coast SMEs in the MSP world for this event. Join me!

Harry Brelsford | CEO | SMB Nation & O365nation |
Hey, hey, Nation, Nation, back with our friend across the pond, Phelim Rowe. Phelim, always a pleasure. Thank you. You have an event coming up that we want to drive some attention to, but before we do that,

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