The retail IT channel’s #1 trade show, education conference, and networking event is back – bigger and better than ever! RetailNOW is taking place in person July 25 to 27^th at the Gaylord in Nashville TN.  Don’t miss out on this industry wide event gathering  VARs, MSPs software developers, hardware vendors, and distributors linked in the retail technology space for a three day

At some point in Q2 SolarWinds MSP will be fading into the past, as they will be under going a brand change to update their name to N-Able.  Although this rebranding is a new change for SolarWinds they are essentially resurrecting the N-able name as they acquired N-able nearly 8 years ago.   What we know today is that SolarWinds is existing as a wholly owned subsidiary, and there is no official split date. 

Even with the pandemic in full swing for most of D&H’s Fiscal year, they are reporting some blowout growth in earnings.  With many people working from home, and children learning from home due to the pandemic, D&H saw a huge demand for devices.  From headsets, to wireless needs, and new chrome books, D&H saw it all. 

MSPs have spent the last year scrambling to adapt to the ever changing environment around them.  While helping clients get set up to work from home, managing their own offices, and trying to keep everyone around them healthy it has been a year to remember.  With things looking up and many people currently vaccinated 2021 will be the year of transition. 

Hi Ho SMB Nation friends and family.

I recently teamed with Janet Waxman at Leading Indicators and the Waxman Partner Panel to created the “MSP Products and Services: Panel Results” study that you can load HERE (summary results). One nugget you will read about is:  “Challenges that partners face in transitioning to MSPs include adopting a new business model, overcoming clients’ resistance to the managed services model, competition with other MSPs, and technology issues.”

For most of us 2020 was tough, not only personally but professionally as well.  With many businesses working from home, and making daily changing decisions about their business, it took a toll on many owners and CEO’s.    Although 2020 came with it’s challenges 2021 is looking better.   

Delegation is one of the hardest management tools for a leader to learn. As MSPs we like to be thought of as “Trusted Advisors” to our clients, not only to build a reputation for ourselves, but to also serve our clients the best we can.  Larry Doyle joins us to share some situations he has come across in the last year where he is taking over clients, and they are saying they paid for or

In March of 2020 millions of Americans hurried and packed their desks to set up at home, thinking they would head back to the office in a few weeks.  As the pandemic stretched into month and even a year, we are just starting to see talks about returning to the office. 

Earlier this year Microsoft released a number of patches affecting on-premise instillations of Exchange servers, which was actively being exploited by Hafnium.  Hafnium is a newly identified group that is believed to be responsible for not only this attack, but also other attacks on internet facing servers.