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The RSPA has done research by speaking with their solution provider members regarding the pandemic and how it is effecting their business.  After extensive exploration they found that successful businesses who are weathering this storm have the following 7 attributes:

By: Gary Audin

Meeting face to face is usually much better than a phone call or audio conference. The use of video conferencing provides a face to face conversation. You learn more with video than audio alone. Video has benefits over audio conferencing

I’ve just completed an interview with our contributor Denis Wilson who shared with us reports on a 600% increase (January 2020 – May 2020) in “cloud hacking” by bad actors targeting Office 365, G-suite and such. I was scared straight!

Join Harry Brelsford and Phelim Rowe for a morning cup of coffee and discussion on the current state of the event industry.   Phelim noticed that people are currently thirsting for education, and are willing to attend virtual events as long as the content

Alex Fields is at it again, working on an educational piece on How to be an MSSP.  Alex has found that most MSPs are not up to date on information security and keeping their clients protected.  In these times you can’t rely on your antivirus software but instead need to do a better job of understanding the information

With the second half of 2020 coming into focus, we need to have a talk about your Managed Services Provider (MSP) business model. The original “Payroll Protection Program” funds that many MSPs received in the second quarter of 2020 are starting to run out and it’s time to talk about what’s next.

I’m suggesting we think about a well-established revenue generating opportunity known as Third Party Maintenance (TPM).

We go down under with Michael Jenkins to explore the resurgence of Ransomware.  With many businesses ramping up and sending employees home to work we are seeing an uptick in ransomware.  Many businesses were not prepared to have

Harry Brelsford is joined by Jim Roddy as he announces the first RSPA Academy Education Symposium on August 26-27.  This conference was built on exploring new ideas and opportunities focused on the retail, restaurant, and grocery verticals.   If you are looking to move your business forward in these

Harry Brelsford and Frank Ohlhorst review the current economic status and how it is effecting MSP’s and their clients.    Although, some MSP’s are being impacted by the reduction in services needed by their clients, others are weathering the

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Y'all can't take it with ya - you heard it here first! Just made the largest donation in my company (SMB Nation) history minutes ago to a not-for-profit that collects computer equipment and refurbishes and distributes to under-served families (especially with kids using online education).