The RSPA has done research by speaking with their solution provider members regarding the pandemic and how it is effecting their business. After extensive exploration they found that successful businesses who are weathering this storm have the following 7 attributes:
By: Gary Audin
Meeting face to face is usually much better than a phone call or audio conference. The use of video conferencing provides a face to face conversation. You learn more with video than audio alone. Video has benefits over audio conferencing
Alex Fields is at it again, working on an educational piece on How to be an MSSP. Alex has found that most MSPs are not up to date on information security and keeping their clients protected. In these times you can’t rely on your antivirus software but instead need to do a better job of understanding the information
With the second half of 2020 coming into focus, we need to have a talk about your Managed Services Provider (MSP) business model. The original “Payroll Protection Program” funds that many MSPs received in the second quarter of 2020 are starting to run out and it’s time to talk about what’s next.
I’m suggesting we think about a well-established revenue generating opportunity known as Third Party Maintenance (TPM).
Y'all can't take it with ya - you heard it here first! Just made the largest donation in my company (SMB Nation) history minutes ago to a not-for-profit that collects computer equipment and refurbishes and distributes to under-served families (especially with kids using online education).