Hi Ho SMB Nation friends and family.

I recently teamed with Janet Waxman at Leading Indicators and the Waxman Partner Panel to created the “MSP Products and Services: Panel Results” study that you can load HERE (summary results). One nugget you will read about is:  “Challenges that partners face in transitioning to MSPs include adopting a new business model, overcoming clients’ resistance to the managed services model, competition with other MSPs, and technology issues.”

For most of us 2020 was tough, not only personally but professionally as well.  With many businesses working from home, and making daily changing decisions about their business, it took a toll on many owners and CEO’s.    Although 2020 came with it’s challenges 2021 is looking better.   

As your MSP practice develops, you will handle everything from recruiting to terminating, advertising, seller relations, and developing your product offerings.  Juggling all of these things and making customers happy is not just about fast, friendly service, because everybody says they can do that, but it's more about efficacy, and about inculcating a corporate culture or company culture

Josh Weiss joins us to share his experiences with Ghost Policy.  About two months ago  Josh installed some Intune files that set up a bunch of baseline policies, that included it’s app locker policy (a Software Restriction Policy).  After realizing this was to much for his company he deleted it from his tenant.   He then spent two months trying to figure out why he couldn't install any software

When it comes to cybersecurity and MSPs, these ransomware attacks just became more real!   In May 2021, the Colonial Pipeline suffered a massive ransomware attack reportedly by the criminal hacking group Darkside.  This attack shutdown one of the largest pipeline operators in the US that provides roughly 45% of the East Coast's fuel, including gasoline, diesel, home heating oil, jet fuel, and military supplies.

For more than a decade, the IAITAM Annual Conference & Exhibition (ACE) has served as the premier event in IT Asset Management. This year’s IAITAM event will be held May 19th and 20th online and is focused on taking your  IT Asset to the next level.  Through this strictly educational conference, you will not only walk away with nuggets of information you can use right away,

Businesses are always looking for ways to improve, whether it is implementing new technology’s, offering new products, or streamlining procedures. In the current economic state a lot of MSPs and a lot of tech companies and shops, are looking to grow,

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