Webinar: Post-Pandemic Pivots for MSPs - Emerging opportunities and trends that are driving MSP success

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SMB Nation Webinar: June 17, 2021

9am PST/11pm CST/12pm EST

Presented By: Harry Brelsford, Mayur Pitamber, and Frank Ohlhorst

It’s happening much faster than forecast: economic recovery and widespread vaccination across the U.S. The slow roll is now a fastball that you’d better catch. Our panel of experts will report on fast emerging opportunities that are driving MSP success. They’ll focus on Experience Communications as a Service (XCaaS), a cloud communications deployment model that erases the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS).

Discussion topics include:

  • Best practices and rewards of Experience Communications as a Service (XCaaS) (Mayur Pitamber)
    • Trends driving communications to the cloud (5 min)
    • Challenges of premises-based communications systems (3 min)
    • Security, flexibility, and scalability of cloud communications (2 min)
    • Business benefits of moving to cloud communications (5 min)
  • Turning UCaaS into a gold mine for MSPs (MSP Expert – 10 min)
    • MSP’s as trusted advisors
    • Choosing the right partner
    • Creating additional value


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