Chaos creates opportunity. The current COVID-19 matter is an epic moment in both our personal lives and professional careers that will reset how "work" works.

In preparing this analysis – I have researched how the community of small and medium businesses (SMB), independent software vendors (ISV) and original equipment manufacturers (OEM) plus managed services providers (MSP) who are rapidly responding to, by analogy, a wartime need.

Long-time contributor Michael Jenkin weighs in from Adelaide, Australia with how, following the recent big fires, the coronavirus pandemic is impacting his business and that of his customers. Pay special attention to the interview HERE where

Community leader Scott Sanders from the IT Business Owners Group has a great (and as he says “crazy”) idea: an at-sea technology conference. We double-click down into the “411” on his late Summer 2020 conference cruise. He’ll have both

Denis Wilson, long-time contributor and analyst, talks about a City of Los Angeles cybersecurity alert service call LA Cyber Lab. Then we talk about content-based MSP marketing – work it hard

Esteemed analyst Ken Dwight, known as The Virus Doctor, has evolved his long-time cybersecurity community with a refresh. It starts with his messaging to emphasize the Malware Incident Response

SMB Nation’s Harry Brelsford independently reviews the new Network Discovery feature in Atera’s flagship Remote Management and Monitoring (RMM) and Professional Services Automation (PSA)

Answers20 20final


Join us June 1-2, 2020 in Denver, Colorado for the ANSWERS 20/20 conference. You have questions about the cannabis technology vertical as a Managed Services Provider (MSP) and we have answers. This is the first conference in the world focused on this vertical from a technology perspective for MSPs – you

Australian Michael Jenkin (checks in with us on the massive fires. Jenkin is right in the middle of it. After a general update, Jenkin talks about how its impacting technology infrastructure (including ordering supplies and allowing extra shipping days). The conversation then focuses on the importance of business continuity

I’ve teamed with Kevin Hunter at Northwest Digital News for a two part series to review Forrester’s Jay McBain ten predictions for 2020 in the technology channel. In part one, we highlight a few predictions at the front of the study. Nest week – in part two, we’ll finish our analysis.