Community Content

Hundreds of MSPs and thousands of Autotask users have already installed SLINGRbot for Autotask, so we are celebrating.

SMB Nation Webinar Thursday, Nov. 29, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford and Aris Demosthenous

Join this event to uncover methods MSPs have used to generate interest from prospects to grow their businesses.

SMB Nation Webinar Thursday, Nov 21, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford

Blockchain is an emerging technology that can radically improve banking, supply chain, and other transaction networks and can create new opportunities for innovation.

DURHAM, North Carolina – November 8, 2018 – SolarWinds MSP, a leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and managed service providers (MSPs), today announced it has created the MSP Advice Project, a peer-to-peer networking community designed for MSPs to share knowledge, tips, and advice with fellow service providers through educational content and videos.

SMB Nation Webinar Thursday, Nov 15, 2018 12:30 PM - 1:30 PM PST

Presented by: Harry Brelsford and Joel Maloff

Did you know that there are riches in niches? As we turn the corner into 2019, it’s important to affix your strategy hat and engage in planning. The timing is perfect to explore new verticals. The rule of thumb is that you shouldn’t spend more than 50 percent of your time in any ONE niche, so that suggests your should have multiple niches. We’re gonna talk about one that is right under your nose – VOICE! Yes – people still talk and you can get paid for that stuff! Curious and want to learn more – then join us for this content-based session. BONUS: We’re also going to delve into compliance and HIPAA topics – worth the price of admission alone – which is complimentary.

MSP Tech Talk Wednesday, Nov. 7th, 2018 12:00 PM - 1:30 PM PST

Presented by:  Harry Brelsford 

The digital world is moving beyond managing and supporting devices to being able to manage, collect, and interpret data from things.

NEW YORK, Oct. 09, 2018 (GLOBE NEWSWIRE) -- Atera, developer of the big data-based IT automation platform that combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and remote access into one powerful solution, today announced the addition of Yoav Machlin as the new Vice President of Marketing. In this role, Machlin will be responsible for the company’s go-to-market strategy globally, including brand development, demand generation, and marketing campaigns. He will report to Gil Pekelman, chief executive officer at Atera.

New VoIP Solution Provides Channel Partners with Robust Data to Monitor and Manage Voice Customers with Greater Ease and Efficiency

Dallas, TX -- October 9, 2018 - Simplifying voice continuity-as-a-service, Cytracom, a leading provider of cloud-based Voice over IP (VoIP), today announced its next wave of innovation: Active Intelligence Monitoring (AIM). Available to channel partners in North America, AIM provides interactive call quality analytics to help Managed Service Providers (MSPs) quickly detect and mitigate issues with their customers’ voice services. AIM is the latest solution powered by Cytracom’s Voice Intelligence Engine, Ivie.

• Arcserve Business Continuity Cloud is the first solution to fully integrate all data protection processes under one cloud-based console for multi-generational IT infrastructures, such as those running a mix of non-x86, x86, and public and private clouds
• In a departure from alternative data protection providers that have simply taken on-premises products and migrated them to the cloud, Arcserve uniquely enables economies of scale with the only solution architected specifically for cloud backup, disaster recovery, high availability and email archiving
• New data being released by Arcserve found that nearly half of global IT decision-makers have less than one hour to recover business-critical data before it starts impacting revenue, despite only 26 percent being extremely confident in their ability to do so; cites resource constraints, backup acquisition and support costs, and multiple backup tools as leading challenges of safeguarding business-critical data

MSP Tech Talk Wednesday, Oct. 24, 2018 12:00 PM - 1:30 PM PST

Presented by:  Harry Brelsford and Guest 

Led by Harry, this is an MSP dive into Power BI after a brief contextual lecture.

The context is storytelling – dashboarding is the reason we are here with data. Learn the Power BI what, where, when, why and how. Then it’s a hands on session on screen and you will see a completed dashboard at the end of the session. We’re talking Excel on steroids at its core for the Power BI proposition. If Harry can do it – you can do it! Bonus: you’ll get deep insights into this very cool tool that were shared at the recent Microsoft Ignite conference. Plus there is a hand-out for next steps if you so desire to make this a niche….

Refactr Empowers Technology Teams to Blueprint Their Own IT Solutions in a Cloud + Security First, Everything-as-a-Service Approach

Seattle, WA, October 10^th, 2018 – Refactr announced today the launch of their Cloud + Security Architect Platform (“CSAP”) including an updated marketplace of turn-key Cloud + Security focused IT solution blueprints and drag-and-drop components.

MSP Tech Talk Wednesday, Oct. 10, 2018 12:00 PM - 1:30 PM PST

Presented by:  Ken Dwight , “The Virus Doctor™”

This presentation introduces the IT Support tech to a methodology for handling malware on client desktops, laptops, servers, and networks.  It describes the four stages of dealing with malware: