Refactr Empowers Technology Teams to Blueprint Their Own IT Solutions in a Cloud + Security First, Everything-as-a-Service Approach

Seattle, WA, October 10th, 2018 – Refactr announced today the launch of their Cloud + Security Architect Platform (“CSAP”) including an updated marketplace of turn-key Cloud + Security focused IT solution blueprints and drag-and-drop components.

MSP Tech Talk Wednesday, Oct. 10, 2018 12:00 PM - 1:30 PM PST

Presented by:  Ken Dwight , “The Virus Doctor™”

This presentation introduces the IT Support tech to a methodology for handling malware on client desktops, laptops, servers, and networks.  It describes the four stages of dealing with malware:

Barrier-free partnering approach gives MSPs and VARs new security education revenue streams

MADISON, WI, October 2, 2018 — InfoSec Institute, the leading provider of IT security education and workforce security awareness training, today launched the InfoSec Institute Partner Program for managed services providers (MSPs), value-added resellers (VARs) and OEMs. The INFOSEC new barrier-free program diversifies partners’ security portfolios with the most comprehensive security awareness and training solution, SecurityIQ.

SMB Nation Webinar Thursday, Oct. 4, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, Matt Montoya and Paul Spitzer

We are all evolving as MSPs in the channel. Discover how an industry-leading, intuitive marketing solution for small to medium sized business (SMB) that has been offering primarily email marketing as SAAS since 1995 has been radically updated.

A platinum Channel Connect sponsor, leading managed IT and cloud services provider invites Intelisys partners and other Channel Connect attendees to demo

new partner app for a firsthand experience of how to close more deals and do business more efficiently

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Webinar: 3Q MSP Analyst Report

SMB Nation Webinar Tuesday, Sep. 18, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, and Guest

It’s that time to gather again with Harry and guests to review our progress for 2018 and position for 2019. This well-attended online session will include:

    • Fall Conferences – Harry’s Picks
    • Trending Topics to Wrap 2018 (Fall election cycle, more)
    • Why IoT is overrated (but not for long)
    • Why Analytics is Underrated (but not for long)
    • McBain: Top MSP social network is…
    • Polling Results – Your Concerns
    • M&A Updates
    • Karl Palachuk's new SMB Community
    • Will Voice really marry Data?
    • Final Thoughts



SMB Nation Webinar Thursday, Aug 23, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, and Carrie Reber

Let’s face it. Microsoft Office 365 is a category killer. But there are gaps. Be the gap filler as more of your customers express interest in Microsoft Office 365. Here is one gap you will want to fill: be ready with a complete backup services offering that includes servers, workstations, documents, and Office 365. Discover common misconceptions around data protection in the SaaS cloud, and share how to bring Office 365 into your practice. Plus a few secrets will be shared along the way so plan on spending the entire time focused on this very important topic (VIT).
Register Now

• Strengthens #1 MSP-voted cloud automation platform to enable IT providers to grow
• Robust data protection for Group and Teams unlocks new profitability scenarios for partners
• Enhancements to SkyKick Syndication provide partners with more customizable ways to sell cloud migration and backup directly in their own e-commerce experiences


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Back by popular demand, with a little twist the MSP Tech Talk Event will focus on the most important issues affecting the SMB Industry. This virtual event will kick off July 18th with a 90-minute educational presentation on Video Marketing, followed by presentations on Security, Cannabis, Blockchain and more. Join us Wednesday afternoons from July 18th to September 26th and get ahead of your competitors with these sessions.


By: Howard Williams

In a high street, an open door shows customers they’re welcome in your shop. Online, however, opening that door is trickier. You need to show your online customers that you’re ready to do business with them – which isn’t always easy behind digital barriers of screens and distance. WhosOn SmallTalk
So, how can you open a digital door and give customers that welcoming experience? You need to be available to your customers, demonstrating approachability, accessibility and efficiency. And live chat software can help you achieve just that.

Christmas is very, VERY early this year!

We’re giving away free Amazon gift cards to all SherWeb partners who bring in new Office 365 subscriptions. Register today!

MS Cure


I have been on the board of MS Hope for a Cure since 2007 and this year I wanted to share some additional info on where your money has gone and how you have helped to make a difference so far.

MS Hope for a Cure, an organization with only two full-time employees, has had a huge impact in providing funds for research and support for individuals suffering from MS.