Check out our new look!

A few weeks ago we announced we were rolling out Bigger Brains v3 to our MSP / IT Service Pro resellers.  The update is mostly in place now (there are a couple of small issues the team is still fixing), and next week we'll host a webinar to show off the new features AND how you can use Bigger Brains to boost your MSP/CSP/IT Service Pro business. 

As our journey towards enhanced partner profitability continues, I want to make a turn at the intersection of professional life. I’d like you to reflect on creating a new niche focused on ransomware (ergo the Vitamin R reference).

First – what is a niche? It’s a focused subset of a market. And that old saying is “there are riches in niches” still holds true.

Over the summer, I intend to periodically comment on how I’d do things differently at SMB Nation if I could do it all over again. This is based on 17+ years of experience starting, owning and operating a small business. And since everyone loves gossip – I’ll name names, but not today LOL.

This past week, ChannelPro issued it’s 2016 20/20 Visionaries. It’s a time-tested formula bordering on gamification where awardees can add yet another logo to their website. Every industry does this and I appreciate ChannelPro’s on-going effort to highlight the leaders in the SMB channel. In particular, I appreciate its efforts to highlight the new members with an art callout and by featuring the newbies with a photo in print.

As part of our ongoing dialog about reinventing yourself, I present for your scrutiny the concept of making the last mile of your operations more efficient. So much emphasize is now placed on pre-acquisition lead generation that we’ve lost sight of improving the bottom line by improving your back office. It’s understandable. We ask a lot of MSPs to be skilled in three areas: finder, minder and grinder.

by Lynn Haber
Senior Writer

Channel partners can take advantage of many cloud marketplace options as part of their go-to-market strategies. Here's what you need to know to get started.

For those of you looking to start-over with Office 365, there is good news. Two independent Microsoft consultants from opposite ends of the planet came together to write the most comprehensive end user guide on Skype for Business.

By: Elizabeth O'Brien
Retirement reporter

Steven Clark isn’t usually impulsive, so it wasn’t easy for him to wake up one morning and decide it would be his last day as a software engineer after 20 years.

Written by:  Ashley Rodriguez

A growing number of engineers and tech workers from the San Francisco Bay Area are looking to leave Silicon Valley for burgeoning tech hubs such as Austin, Texas, and Seattle, Washington, according to a job-search site’s data.

A day doesn’t pass wherein some community member shares news on a more personal level. And it’s my honor and privilege to parrot out the highlights. In this case, it’s a successful mid-sized MSP (Initial.aec) from the Denver-area, Jack Smith, reporting he’s formed a team to raise charity funds in the coveted Ride The Rockies tour this summer. Smith’s feel good story is also a chance to herald in cycling season. While I’m a daily bike commuter to my start-up, Jack takes cycling in our community to a whole ‘nother level. He was on the post SMB Nation Fall conference ride in 2014 where we rode the 35-mile Chilly Hilly in the rain!

BTW – I’ve placed Jack’s story in the Start Over column. That’s because he’s always up to something new both personally and professionally. In the MSP-side, he has embraced Office 365 to fortify his thriving Autodesk practice.