Business Speak

By: Harry Brelsford

Leading MSPs are driving Unified Communications as a Service (UCaaS) success at Small and Medium Business (SMB) customer sites by focusing on three drivers: features, functions and pains. Another success factor is to team with 8x8 for the journey. In this blog, I’ll focus on each driver individually.

 Thank you to all who participated in our security survey. We hit our goal for our response rate this year and are excited about the information we received.

After a year of changes many business owners are pondering their dreams of deals after a record year for global tech.  With the major changes and disruptions that took place in 2020 and 2021 many companies have not only innovated but created opportunities in the market.  With so much technology adoption,

Every successful executive and entrepreneur will tell you, their most important asset is their network,  and not their social media network but the network of people they actually know and work with.  Not only does relationship building pertain to individuals it also plays a huge role in a businesses success. 

Congratulations on building a successful business.  Most MSPs spend years of pouring there heart, soul, blood sweat,  and tears into building up there business, and although selling it for a handful of cash is amazing, there is also many emotions that may arise with the sale of your business.   

After a long year of changes, Harry had the privilege of meeting with Serguei Beloussov (formerly the CEO) currently the Chief Research Office at Acronis during the recent Acronis Cyberfit Conference.  Listen to the interview below to learn about what Acronis has been up to, and what they have in store for the future. 

By Gary Audin

The MSP manages the networks of the customer. The customer wants to avail themselves of the data that Internet of Things (IoT) devices report and the endpoints they can control. You may discover that you customer’s employees are adding IoT devices to the network without authorization or reporting their existence.

This issue leads with Technology Lifecycle Management (TLM). As a community member you might be interested to know that you can join our new community, AOM World.

Podcasts are all the rage with over 50% of all homes being podcast fans according to (https://www.podcastinsights.com/).  With more and more people listening to podcasts, many business owners are looking to podcast as a form of brand advertising.  If you step back and look at podcasts,  typically listeners are loyal, highly interested in the subject matter, and craving

It actually has to do with everything.  First of all, crude oil is a commodity and it tends to go up and down.  Right now it's going up with inflationary pressures,  but if we dive a little deeper there are  renewable energy resource windmills on the same land as the crude oil.  That’s  where you want to be in this new economy, especially for my career in technology with managed services providers,

MSP Corp raised $35 million in new capital to acquire and or invest in MSPs in late September.   MSP Corp is a Canadian based company who acquires and partners with high-performing Managed Service Providers in Canada and the United States to provide resources, technology, and business support to empower exceptional MSP teams. 

Today’s challenges with keeping up with compliance policies, standards, rules and laws can be exhausting.  Especially when you are trying to prepare your organization for the CMMC compliance (to do business with the U.S. Department of Defense) and or any other government agency.    Preparing yourself for these compliance and checklist can cause some anxiety and apprehensions.