IATIAM is an association of IT asset managers that was started back in 2002.   This association started off with a focus on compliance issues, to help educate small businesses on what they needed to remain compliant with their software. Since then IATIAM has  grown their curriculum and best practices to include seven certification courses, which lead to a master's program at the

By: Gary Audin

Everyone hates robocalls. If you are a voice service provider, a white label provider, or reseller of these services whether via TDM or SIP, then you need to know what the FCC has directed providers to implement. If you support more than 100,000 lines you must implement SHAKEN for SIP connections or Robocall Mitigation for TDM lines.

Consistently finding the right person to hire has continued to perplex and frustrate hiring managers and employees.    With many people looking for jobs, many ask why is it so hard to hire?  According to research done by social media giant LinkedIn, 50% of job candidates applying for entry-level positions aren’t even showing up for their interviews!  Not to mention,  many companies

In today’s fast paced world much of our workday is spent asking others for information, from status updates on jobs, to questions regarding solving tech problems.  Although, most of us would not think of questions as a skill that can be honed or how you ask a question could make a conversation more productive,  the reality is a simple question can change the outcome of many situations. 

With tax revenue down and states hurting, many states are looking for every dime they can.    With the goal to bring in more funds, MSPs and other small businesses  are seeing an increase in tax audits with a focus on use tax.  Use tax is a sales tax on the use of goods or certain services when sales tax has not been paid. 

One of the first questions in building a marketing campaign and or connections within business is where does my audience congregate?  How do I connect with individuals in my industry.  Unfortunately, there is no clear platform that answers this questions.  We meet with Tim Kubiak as he chats with us about his experiences on two of the hottest marketing platforms LinkedIn and Facebook. 

Although the transition to remote work was fast and furious for many people, many companies are looking to a permanent hybrid future, where the office is no longer the office of just housing workers, but is going to be more about culture and collaboration.  With the mobile workforce turning into a permanent state of affairs MSPs need to really tackle the opportunity as it is

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