In this segment of Tech Tuesday on Northwest Digital News, Kevin Hunter and I engage in a freewheeling conversation about the Smartsheet Engage 2018 conference underway in the Seattle-area. We focus on defining Smartsheet

At Microsoft Ignite - I engaged in a convesation with Matt Glickman, an executive at Snowflake - about BIG DATA and connecting it all via warehousing, etc. If being a continous learner in the SMB Nation community means you should challenge yourself by stretching your mind - this is the interview for you.

The question facing mankind is: why learn? Why take a precious day away from your busy MSP practice? What's the pay-off to continuing education? Long-term the return on educational investment is well known and positive. But what about a Wednesday in Boston? to find out - listen to this interview with Wes Haire at 

 Here is my report from the Microsoft Ignite conference in Orlando, FL as part of Tech Tuesday series. I'm streaming from 'da floor. Over the course of Day One - I saw Dean Paron with his new MSFT business unit (Paron and I worked in the late 1990s on the original Microsoft Small Business Server (SBS) development team. In the vid

In this interview, MiaCate Kennedy I from ABC Office Equipment in Spokane, Washington offers insights into her experience at EmpowerMSP, the annual SolarWinds partner conference recently held in Scottsdale, AZ. This is the second consecutive time that Kennedy has attended this event (the first time as last year in Orlando).

I caught a few moment with Pax8 channel chief Ryan Walsh at the recent GlueCon conference in Scottsdale, AZ. In this segment, you'll hear Ryan speak towards the "broken distribution" model in information technology (IT). Walsh is on a mission to disrupt IT distribution and he shares his strategic insights. I offer he's really thinking about 

Harry catches up with Kaseya CEO Fred Voccola at the GlueCon conference in Scottsdale AZ to discuss the recent Rapid Fire Tools acqustion in the MSP partner channel sector. Voccola is on the record saying the acquistion is accretive

Predictive Analytics

By Claudio Garcia – Contributing Writer,

For years, predictive analytics has been used for assessing project risk, detecting fraud and even predicting Super Bowl winners (although the computers fell short this year). Predictive analytics has also made a large impact on the ability for marketing organizations to predict demand, personalize content and increase conversion.

image293This is a Zen master piece. Over time in the SMB Nation community life cycle, my efforts to impart and embed knowledge and analysis in the community often take different twists and turns. At times I revert back to my base where I type out keystroke procedures like my first 10+ Windows Server/Small Business Server books.

Silicon Valley gets into debt collection

Casey Chin

Consumer debt, credit card debt, and personal loan debt are at all-time highs. Meanwhile, investors who purchase debt for cents on the dollar and then try to collect the whole amount, and the collection agencies they hire, are getting increasingly aggressive. One in four consumers contacted by debt collectors feels threatened, and most consumers say the calls persist even after requests to stop, according to a 2017 study by the Consumer Financial Protection Bureau.


AnalyticsIn the past, people sometimes couldn’t find proper data to support their analysis. After entering the Big Data age, our world is full of data, lack of data for many businesses isn’t a problem anymore; Instead, there is often too much information available for people to find the answers for their business questions.

In this segment on Northwest Digital News, we discuss five cool tools that are no cost or low cost to take your business sales and marketing to the next level. The key is to “just do it” as its both easy and hard. Easy to actually use the tools. Hard in that most people are either busy or lazy and don’t want to do it or don’t’ want to work hard.