Everyone loves a success story. So hang on fast as Atera, a seasoned start-up, is making fast moves in the SMB channel. You’ll recall we extensively covered it’s “Hello 2016” launch at the start of the year. There is ample evidence suggesting nine out of ten start-ups fail (of course) but I’m more interested in learning what makes the ten percent successful like this Forbes article did. Needless to say I count Atera in this top ten percent. So what’s it’s secret to success

Since NetConnect splashed on the US MSP scene in 2Q, I’m monitoring the chatter and am finding that MSPs, while sincerely intrigued, still have more questions about this “Workspace as a Service” (WaaS) solution

With all due respect and honor, it’s time to remember September 11, 2001 which was 15-years ago today. Everyone has a memory and we welcome your stories on our Facebook page

Briefly, today is my birthday and it is the same day my father was born. In part, that’s why we shared the

Earlier this month, the Seattle Times ran a thoughtful article about a long journey for Microsoft contractors to unionize. The short story is these “perma-temps” where seeking benefits and stability afforded permanent Microsoft employees. Please

Many readers know that we’ve helped tell the attachedapps story at SMB Nation for the past 2+ years. It’s a start-up that has “layered” on top of Office 365 with a -baby CRM- solution similar to Business Contact Manager (BCM) in the early 2000s. This past week, BoomTime announced

Last week we enjoyed our largest audience of the year on the weekly webinar for good reason: it was the 3Q2016 MSP Report with industry updates and forward looking statements. I was joined by respected blogger and analyst Karl Palachuk as we talked about yesterday, today and tomorrow. Here are 

One grand tour ends (the Tour de France) and another begins, the Tour de Cloud! You can now register for this multi-city roadshow featuring Azure, Office 365 and Windows starting late summer 2016.

Independent. The main asset of the Tour de Cloud is our independence. We pride ourselves

Another year, another WPC. This conference, boasting over 16,000 attendees, recently concluded in Toronto so a few shout outs are in order.

Microsoft Professional Degree (MPD). A new twist on an old concept was introduced and I both like it and dislike it. Microsoft has pivoted

It’s been nearly a month since Microsoft acquired LinkedIn for $26.2 billion in an all-cash transaction that valued it at a 50 percent premium. That’s not just a financial merger but clearly strategic. Why? Because Microsoft is placing big bets on the future with LinkedIn’s audience and its own acquisition of Lynda.com,

a channel for learning videos that LinkedIn bought for $1.5 billion in 2015. But enough Wall Street talk. What’s it all mean?

I assert that Microsoft is now competing with

Some weeks it feels like it’s always something. With the end of the Microsoft fiscal year upon us, there are, at least for SMB Nation, renewal deadlines upon us. For example we have to renew our Office 365 E3 partner plan as part of the Action Pack membership level. Understood.


But what I didn’t understand was how my pivot from Microsoft Dynamics CRM Online to the hosted version would trigger a one-month payment penalty. Let me explain.

Time to look forward to the future in the SMB partner community. You will recall that we have presented two prior installments on our annual salary survey in past issues (Educated and Income) I’d encourage you to refill your coffee (or your beer), review those prior installments before proceeding further. I’ll wait here.

Recently a friend of SMB Nation asked what’s going on at SMB Nation? The question created an opportunity to reflect on what we’ve accomplished this past few years. And it offered insights that we need to be louder in trumpeting our accomplishments (forgive the pun).