Social media marketers point out some of the biggest (and most costly) mistakes companies make when using Facebook, Twitter, Instagram and Pinterest – and offer advice on how to avoid making these social faux pas.

Part 1 – Charting the Waters

Recurring revenue is the life-blood for IT consultants and managed service providers these days. The challenge for us is to find new products and services that can be added to staples like network management and Office 365,

As part of our journey to help MSPs start-over with new technology solutions, we have encountered a very interesting conversation about serving the government sector. Its a different way to work with longer sales cycles, typically a "fixed" profit and slow decision-making. But the UPSIDE is that its very good work when you secure it. It's an atractive niche that should be strongly considered. 

With that said, we are very interested in knowing IF you already work with state/local/country governments OR if you would like to. Can you kindly take two minutes to answer our short survey here

Thank you and HAPPY NEW YEARS!

Before the end of the year, Karl Palachuk and I intend to do our quarterly analyst briefing webinar that typically enjoys a receptive audience. On deck on the agenda for our to-be-announced 4Q Analyst Report webinar is a non-partisan review of the election. We’ll stick to the facts and discuss how it results impact MSPs. Trust us!

I want to leak one topic right here, right now. At a high-level it concerns each part of America having the ability to innovate technology. For example,

Looking for a year-ender what will give you an edge on annual earnings? Consider migrations in December. There are a couple of important reasons for this. 

Use it or lose it. There is a reality with your mid-sized companies on a calendar fiscal year that they need to spend baby spend in December or lose the mula. This is especially true in your government accounts but they tend to be on a non-calendar fiscal year. You get the point – call your fav “M” client today and secure the funds to complete any migrations to Office 365. 

Downtime is migration time. When I

The Tour de Cloud was a defining event for me.  I thought I knew a lot about Office 365 but learned otherwise.  Grant filled in a lot of the blanks-on topics that I thought

Operating in stealth mode the past few months, we’re ready to come out of the closet. Yes – we are now offering advisory services to MSPs and resellers trying to adjust their business portfolios to start over in a highly disrupted technology market. To date

It was the week from hell but the Tour de Cloud launched Monday in Irvine California and finished Stage 3 in Sacramento on Friday. Heck we were following the Tour of California route but we’re not a bike race. We are an independent workshop for MSPs, VARs, resellers, IT Pros and GEEKS! As you know from prior posts, we are focused on the technology message first followed by the bizdev side. It’s a great fit as we feel we fulfill an important need in the roadshow space.

So it turns out you can teach an old dog new tricks! StorageCraft, its balance sheet in great shape after an investment round, is starting to make acquisitions. The idea is simple. Reinvent itself by buying missing portfolio elements instead of relying solely on internal innovation. It’s a way to move “fast fast” as Ross Perot liked to say.

Last week StorageCraft announced it was acquiring the analytical intellectual property (IP) of Gillware Online Backup, a Madison, WI-based vendor. I spoke with StorageCraft executives and this acquisition has the effect of leapfrogging StorageCraft into the hottest part of IT right now – analytics.

Many SMB Nation members have seen the recent G.E. television advertisement where a younger geek tells parents and friends he is joining old school G.E. as a developer. Needless to say, the geek’s career aspirations are met with disdain in this deadpan spot. But there is truth to humor. Recently the New York Times article “G.E., the 124-Year-Old Software Start-up” states the obvious that G.E. has to reinvent itself to survive and thrive.

With Fall arriving quickly, it’s time to sharpen the saw as a life learner. In the spirit of “back to school,” Karl Palachuk has just released a four (4) volume “Managed Services Operations Manual” audio book set.

This is important to know for several reasons, the least of which is many of you are trying to “start over” in the new-new world of cloud. 

Firstly, many SMB Nation fans have Attention Deficit Hyperactivity Disorder (ADHD) whether you want to admit it or not. How do I know this?

Long-time SMB Nation member Daniel Williams (Xpedeus) from Tampa, FL asked a very relevant question this past week. I wanted to crowd source the answer.

Dan asked: What MS “certs” or MS programs can our Xpedeus consultants gain for becoming “MS Cloud”