Year-ender: Look at Your SOPs!

Business Speak

In the recent Tech Tuesday segment on Northwest Digital News, I caught up with a busy Karl Palachuk at the NexGen conference in Anaheim, CA. Palachuk is best known for his exceptional operational acumen and

how Standard Operating Procedures (SOP) should be part of every Managed Services Providers (MSP) daily life.


In this segment that you can watch HERE, Palachuk offers top tips for MSPs as his end-of-year advice including raising your rates!