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Oops…My Bad! 5 Blogs We Missed Last Week

Here we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the busy week prior.

Apologies for the late-afternoon edition of our “5 Blogs We Missed Last Week,” but today has been quite a whirlwind! I am still on a high from the NY Giants Super Bowl victory over the New England Patriots last night, as well as finishing the Q1 edition of our print publication, which goes to press later today. This issue is the first one for 2012, and will be distributed at our MVP Nation event held March 2-3. With a focus on the new upcoming Windows 8 technology, the event will be held at the Microsoft Conference Center in Redmond, WA. The two-day event will allow attendees to create their Windows 8 road map. For more information, and to register, go to:

Once again, here are a few snippets of information that we didn’t get a chance to bring you last week. Let us also know if there was something we might have missed, which is not mentioned in this entry…because as you know…we love news!

1.) ConnectWise Adds Technology Certification Courses to On-Demand Services: ConnectWise said last week that it has added a new library of certification prep courses to assist ConnectWise partners in employee recruitment, retention, training and development. E-learning courses for all key technology certifications will be made available online at an affordable price, allowing partners to get the same value from their human resources that they derive from their IT management software – efficiency, profitability, and accountability.

ConnectWise has partnered with Intelladon, a provider of learning and talent management solutions for IT Services training. This partnership will ensure the ConnectWise library of certification courses is with the most accurate information and guarantees employees and new hires are meeting or exceeding the current industry standards. Courses from technology companies such as Cisco, Microsoft, CompTIA, VMware and more, are available. Employees can learn online and at their own pace, from anywhere, mitigating some of the inherent challenges in hiring, training and retaining key team members.

ConnectWise will offer an extensive list of online certification training in software, hardware, and services that will be continuously updated to support the latest releases.

2.) Roaring Penguin’s CanIt Software 8.0.12 Adds Monitoring for Unexpected Errors: Roaring Penguin Software released last week its next-generation CanIt 8.0.12 software.

Because setting up an e-mail server requires many small decisions with high potential for configuration errors, CanIt 8.0.12 identifies unexpected problems (for example, errors communicating with LDAP servers or back-end SMTP servers). These problems are logged in the Web interface. If they are severe enough, administrators are e-mailed nightly.

In addition to the monitoring feature, CanIt can now inspect ZIP files. Spammers are using ZIP

archives to deliver phishing attacks and this new feature allows filename extension rules are applied to filenames found within zip archives as well as directly within the email.

With CanIt Archiver, users can now reply to an archived message from within the CanIt web interface. CanIt Archiver can also import existing archives in mbox or .pst format.

 3.) Level Platforms to Unveil Mobile Device Management at Road Shows this Month: Level Platforms last week introduced its Mobile Device Management (MDM) as a new key feature in the imminent release of Managed Workplace 2012. With MDM, service providers can manage and monitor the exploding number of smartphones and tablets now being deployed in end-customer networks. Level Platforms is unveiling MDM this month during the company’s Road Shows starting this week.

“The rapid adoption of tablets and smartphones by business users represents one of the biggest revenue growth opportunities of the decade for MSPs. With Managed Workplace 2012, MSPs can  deliver comprehensive solutions to simplify administration, improve performance and address critical security issues associated with mobile devices now being deployed on their customers’ networks,” said Peter Sandiford, CEO, Level Platforms. “Our global Road Show is an excellent opportunity for MSPs to preview our Mobile Device Management capabilities before they are released next month.”        

Level Platforms MDM provides monitoring and management capabilities for all major smartphones and tablets, including devices from Apple, Google, Microsoft and RIM. All MDM features are delivered from the same central dashboard MSPs use to view and manage all of their other end-customer technologies.

Once deployed on a mobile device, Managed Workplace allows MSPs to collect complete asset information, remotely configure devices, track location and restrict user access if required. These features improve productivity and close worrisome security gaps. 

Level Platforms’ third annual Managed Services Education and Collaboration Road Show is visiting 17 cities in North America and Europe through February and March. The day-and-a-half event features top MSPs sharing winning strategies and best practices, educational panels delivering the latest industry intelligence, and the launch of Managed Workplace 2012, including details of the new MDM, fully integrated NOC and Help Desk services, Managed Print Services and much more. Download the agenda today and contact us  to make your reservation.

4.) Oracle Partners Deliver Expanded Portfolio of Oracle Accelerate Solutions for SMBs: To better-meet the needs of midsize companies, Oracle partners worldwide are continuing to deliver Oracle Accelerate solutions, expanding the portfolio of simple-to-deploy solutions for growing organizations.

Oracle Accelerate is Oracle’s partner-driven approach to providing simple to deploy, fast time to benefit solutions to midsize organizations. This includes Oracle’s enterprise-class application software delivered with business accelerators, partner intellectual property and services, available from Oracle PartnerNetwork (OPN) partners and Oracle Consulting.

Over the past six months, 17 partners have created 21 new industry- and geography-specific Oracle Accelerate solutions to help midsize businesses and organizations quickly and easily adopt Oracle’s enterprise-class applications to meet the needs of their growing businesses.

Partners have continued to innovate, creating the first Oracle Accelerate solutions for Oracle’s ATG Web Commerce and Oracle Transportation Management.

Oracle Accelerate solution providers continue to expand their customer base and solution offerings, with Oracle PartnerNetwork partners creating solutions for the first time:

New North American Oracle Accelerate solution providers include Acuity Analytics, CPG Solutions, LLC, Desato, Inc., Eminent Group, Inc., FulcrumWay (Fulcrum Information Technology, Inc.) and SFCG.

 5.) Digium Introduces Simple Configuration App Engine for IP Phones: Digium last week introduced at ITEXPO East, a new family of high-definition IP phones. They are the first that are engineered to fully leverage the power of Asterisk, a widely adopted open source communications software, and Switchvox, Digium’s unified communications (UC) system. With Digium technology on both the server and the phone, users will benefit from the best possible performance, unprecedented integration and a uniquely customizable phone system.

The Digium phones include an app engine with a simple yet powerful JavaScript API that lets programmers create custom apps that run on the phones. They aren’t simply XML pages; Digium phone apps can interface directly with core phone features.

Digium has leveraged this unique programming interface of the phones to create a suite of productivity applications that work with both Asterisk and Switchvox. Switchvox includes a Web interface called Switchboard that gives each system user control of their personal communications environment.

Digium plans to have general availability of these new phones in April 2012. The MSRP for these models is as follows: D70 - $279, D50 - $179 and the D40 - $129.


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