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SMB Nation Blog

Small business IT and technology news for the SMB channel VAR, MSP, and IT professional.

Regina Ciardiello

Regina Ciardiello

Regina Ciardiello is the Editor of SMB Nation. She can be reached via email at: Reginac@smbnation.com.

Just a few weeks ago, Kaseya announced that it had been acquired by Insight Venture partners, a NYC-based venture capitalist firm. In addition, the company said that CEO Gerald Blackie and his co-founders would step down to make way for a new CEO—Yogesh Gupta.

Now, today, the tables have been turned with the RMM acquiring Zyrion, a provider of cloud and IT service monitoring software solutions. Like the Kaseya/Insight Venture Partners acquisition, the terms of this deal were also not disclosed.

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And the news out of Microsoft’s WPC event this week just keeps on a comin!

Chinook Communications said today that it has made enhancements to Total Connect, a fully integrated advanced collaboration and communication bundle for SMBs. The Total Connect updates are enabled by Chinook Communication’s production release of Microsoft’s Lync Server 2013 Multitenant Hosting Pack.

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Here we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the week prior.

In addition, here at SMB Nation, we are already gearing up for our annual fall event to be held Oct. 10-12 in Las Vegas at the Rio! We have been hard at work designing a brand new Web site specifically for this event, which you must check out today: http://fall.smbnation.com/. For additional information on the new Web site and our fall conference, check out our blog post here.

Speaking of live events, Harrybbb will be virtually attending this week’s Microsoft WPC event held in Houston this week. Harry will be viewing the event and reporting live from his home office on Bainbridge Island…it’s the “new new” business model known as hybrid conferencing! Join Harry virtually at WPC by logging on to: http://www.digitalwpc.com.

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About a month or so ago, it was reported that Maurice Saluan, had stepped down from his position as VP of Sales at Zenith Infotech. I spoke with Saluan following the news, and he told me that he was in talks with a few companies, but was waiting for the best opportunity to come along. 

Well now, today, Maurice informed us that he has joined EmeCloud as VP of Sales. The Bradenton, FL-based company partners with IT Service Providers worldwide to help them capitalize on Cloud Computing opportunities; this could be a small, 5 user-environment to hundreds of users in multiple locations. EmeCloud’s clients enjoy the benefits of a unified solution where they can access their data in the cloud from anywhere.

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Parallels this week at the Microsoft WPC has launched support for a Microsoft Azure Pack for Hosting Providers and updates to a collection of cloud service delivery solutions for Microsoft partners. The solution, developed in collaboration with Microsoft’s server and tools business group, is in addition to the new support of Microsoft Azure Pack for Hosting.

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McAfee said today that it has made progress in its acquisition of Stonesoft Oyj by completing the tender offer that was announced on May 6.  Stonesoft is known for its next-generation firewall, which is being positioned as “visionary” in the Gartner Magic Quadrant for Enterprise Network Firewalls.  With the completion of the tender offer, Stonesoft is now a McAfee group company, and all Stonesoft products and technologies are part of the McAfee portfolio. 

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By Grant Thompson, Managing Partner/Solutions Architect MG Technology Group

Part Two of a Four-Part Series offering guidance, hope and solutions for MSPs and VARs who are struggling to make money in the cloud.

In the first part of this series (go to: http://www.smbnation.com/magazine to download the Q1 2013 issue), I covered core cloud services and discussed some of the more profitable services. In this issue I will be covering successful positioning of services.  

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We heard yesterday from Microsoft that the company has formally launched its new Microsoft Devices program to bring its Microsoft Surface tablet to the channel.  As outlined in a blog posted by Jenni Flinders, Microsoft’s VP US Partner Group, the new program will involve the Surface device to be distributed via a partner ecosystem that can sell the device to organizations of all sizes; participating distributors include Ingram Micro, SYNNEX Corporation and Tech Data. Resellers included in the program are: CDW, CompuCom Systems, Inc., En Pointe Technologies, Insight Enterprises, Inc., PC Connection, Inc., PCM, Inc., Softchoice, Softmart, SHI International Corp., and Zones Inc.

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ChannelPro-SMB announced this morning the winners of its 2013 Readers’ Choice Awards of which SMB Nation, for the second year in a row, is a winner. Our company once again took away the Silver prize for Best IT Community. Industry organization CompTIA took home the Gold with the ASCII Group coming in third with a Bronze Award.

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Here we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the week prior.

 In addition, here at SMB Nation, we are already gearing up for our annual fall event to be held Oct. 10-12 in Las Vegas at the Rio! We have been hard at work designing a brand new Web site specifically for this event, which you must check out today: http://fall.smbnation.com/. For additional information on the new Web site and our fall conference, check out our blog post here.

Due to the short holiday week here in the U.S., there are no industry events scheduled. SMB Nation’s offices will be closed on Thursday, July 4, in honor of Independence Day…a safe and Happy 4th to all of our readers!

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techsquadMSP firm TechSquad IT said today that it has partnered with Bigger Brains to create a new MSP-focused marketing enhancement program called BiggerMSP.  

BiggerMSP is based on Bigger Brains’ premium, high-definition video training courses, which have all been developed in the uniquely engaging “Teacher/Learner” style. Each course is divided into short, 10-minute video modules, to make it conveniently easy to learn whenever your schedule permits, and to jump straight to the training modules you need right away with our unique search function.

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In an effort to help drive down the cost and complexity of migrating clients to Office 365, Cloud|AG has selected SkyKick as their cloud migration service of choice.

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WD today launched the fourth generation of WD Arkeia network backup appliances, delivering an all-in-one BDR solution for SMBs.

The new line up consists of four rack-mount appliance models with larger internal disk capacities, faster processors, increased memory, and integrated solid state drives (SSDs) to shorten backup time and accelerate data recovery. The bundled WD Arkeia v10.1 software delivers new support for "seed and feed" technology to support hybrid cloud backups. This allows companies to move backups offsite via network replication rather than shipment of tapes.

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Avaya said it has launched a consulting services division to provide businesses with a strategic, operational plan for tapping the full potential of their collaboration solutions. The new consulting services address technologies impacting enterprise communications today—including cloud solutions, Session Initiation Protocol (SIP) technologies, network security and self-service automation—and help remove the complexity and minimize the risk associated with adopting advanced collaboration for improved business results.

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Our own Harrybbb was the featured guest on a podcast today for Catching Bytes in which he discussed his experiences with the new BlackBerry Z10 device.

Click here to listen in on this broadcast, which features Harry being interviewed by Charles Keating, President, West Sound Technology Association (WSTA).

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With Kaseya being the third RMM in the last month to announce its acquisition, obviously, just like the Level Platforms and N-able acquisitions, the RMM’s partners have many questions, concerns and feelings of: “So, what do I do now?”

I spoke to newly hired Kaseya CEO Yogesh Gupta yesterday about this, and he said (in a related blog post) that MSPs need not to worry, and that any concerns they have will be addressed. To learn more about some of these concerns, I chatted with Chris Wiser, (pictured) Founder and CEO, TechSquad IT, a Milwaukee-based MSP who has been a Kaseya partner since 2004.

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Earlier this week, Kaseya announced that Insight Venture Partners, a private equity investment firm in New York City, had made a significant investment in the RMM for an undisclosed amount of cash. Aside from Kaseya being the third RMM to be acquired in the last month, behind Level Platforms and N-able, the company also announced that its CEO Gerald Blackie, and his co-founders, were stepping down to pursue other opportunities. Yogesh Gupta has been named the new President and CEO of Kaseya, effective immediately.

(Pictured): Yogesh Gupta, Kaseya's new President and CEO.

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HP today announced enhancements to its flagship PartnerOne program, helping HP partners to accelerate growth and profitability, while strengthening their competitive differentiation in the market.

According to a press release issued today by HP, the changes to the program will be effective Nov. 1, 2013.

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As many of our readers have observed, we have spoken with Continuum a few times in the last couple of months regarding the changes and expansions the RMM is undergoing. Today, the company announced another one of its initiatives, this time regarding its Network Operations Center (NOC).

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In just a few moments, at 9 am PST (12 Noon EST), Karl Palachuk and his team at Small Biz Thoughts will be kicking off their 3-day virtual event known as the SMB Online Conference. From today through Thursday, Karl and his team of speakers, all of whom are some of the industry’s most prolific thought leaders, will be offering insight and guidance on some of the industry’s most pressing issues.

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It seems as though there is no stopping acquisitions in the RMM world. Last month it was SolarWinds' acquisition of N-able, and then a couple of weeks back, Level Platforms shocked its partners when it announced that it was acquired by anti-virus giant AVG. The latest victim is Kaseya, which announced late today that it was acquired by Insight Venture Partners, which has made a significant investment in the RMM. According to a press release issued by Kaseya, terms of the agreement are undisclosed.

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Anturis has moved from Beta to its official commercial launch and availability of its new and enhanced cloud-based monitoring and troubleshooting solution for web services and IT infrastructure. Designed for SMBs that generally do not have access to, or budgets for, a dedicated IT department, the Anturis commercial service delivers enterprise-grade IT infrastructure monitoring and troubleshooting in a simple, easy-to-setup and use browser-based cloud solution.

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Here we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the week prior.

In addition, here at SMB Nation, we are already gearing up for our annual fall event to be held Oct. 10-12 in Las Vegas at the Rio! We have been hard at work designing a brand new Web site specifically for this event, which you must check out today: http://fall.smbnation.com/. For additional information on the new Web site and our fall conference, check out our blog post here.

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The International Association of Cloud & Managed Service Providers (MSPAlliance) has released guidelines designed to provide businesses of all sizes information and knowledge so they can make smart and informed decisions regarding how their data interacts with the cloud. The guidelines, based in part on the Unified Certification Standard for Cloud & Managed Service Providers (UCS), also utilize the MSPAlliance Code of Ethics and Conduct, as well as the Consumer Bill of Rights.

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Yesterday I posted a blog based on a conversation I had with Michael George, CEO, Continuum, regarding AVG's acquisition of LPI. Today, in the second part of this two-part article, we'll focus on a discussion I had with Dave Sobel (pictured), who is VP of LPI’s partner community, and whom I have known back from when he was on the other side, as the CEO of his own MSP firm Evolve Technologies.

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