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SMB Nation Blog

Small business IT and technology news for the SMB channel VAR, MSP, and IT professional.

Regina Ciardiello

Regina Ciardiello

Regina Ciardiello is the Editor of SMB Nation. She can be reached via email at: Reginac@smbnation.com.

Unitrends logoWhile most all of the kids (and maybe even some adults!) were out trick or treating yesterday, Unitrends was busy announcing the fact that they have received a major growth equity investment from Insight Venture Partners.

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Intel logoEarlier this week, Intel (in conjunction with our analyst friends at Techaisle) released the results from a study citing that on average, small business workers lose more than one work week per year because of old PCs. According to the Intel Small Business PC Refresh Study, small businesses are holding onto PCs significantly beyond the recommended refresh date, with more than 36 percent owning PCs that are more than 4 years old. These machines require more maintenance, exerting a greater toll on employee productivity and higher equipment costs than the purchase of a new machine.

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Storagecraft logoStorageCraft is taking its business across the pond with its decision to open a new office and international headquarters in Cork, Ireland.

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Manage Engine logoManageEngine said today that it is now offering the general availability of project management and configuration management database (CMDB) modules in ServiceDesk Plus – MSP, its ITIL-ready help desk software for managed service providers (MSPs). The addition of these two modules give MSP IT administrators and IT managers integrated tools that simplify the creation and tracking of help desk projects and that improve service quality.  

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Karl PalachukWe heard this week from our good friend and community member Karl Palachuk that he has embarked on a journey to complete his newest writing project. This time he is working to complete a four-volume book set on Standard Operating Procedures for Technology Consultants. Topics in the four-book set will include:

Tagged in: Karl Palachuk SOP
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DH-80px round 95thD&H Distributing said today that it has joined the Windows XP Migration Million Mile Tour as an official sponsor. The North America tour is bringing together small and medium-sized businesses (SMBs) to learn about the forthcoming April 8, 2014, deadline at which time support for Windows XP will terminate.

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Robin RobinsLate last week we heard from our friend Robin Robins, founder of the Technology Marketing Toolkit, who informed us that she has developed (and is now offering) a new video seminar series to show you how to get more high-quality clients to outsource their IT support to you, without discounting or hard-selling. But Robins warns that you must not hesitate as this new content (geared toward) companies selling outsourced IT support services) will only be available for a limited time.

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Oops ladyHere we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the week prior.
 
Having just wrapped up our annual fall conference earlier this month, we are now moving ahead full speed into planning mode for 2014. This includes our brand new eight-city tour, which is set to kick off in January, as well as our “Million Mile Tour,” focusing on  April 8, 2014 end-of-support deadline(s) for both Windows XP and any Server 2003 SKUs. The tour leverages the Microsoft Community Connections business model of “Lunch and Learn” type Pizza webinars, and will be coming to a city near you this fall and into 2014! To learn more and to register for the tour, click here.

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Storagecraft logoStorageCraft told us today that they have released a new tool known as ShadowProtect IT Edition PRO, which provides IT professionals unlimited disaster recovery, data protection and system migration for Windows systems in their environment, without installing any software.

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Kaseya logoContinuing its trend of acquisitions (on both fronts) Kaseya said that it has acquired 365 Command, a solution enabling IT organizations and MSPs to easily manage and administer the Microsoft Office 365 cloud application suite.

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snom technology saisnom logod that it has doubled its factory warranty to two years on its entire line of desktop IP phones and its PA-1 pager, lowering the total cost of ownership and boosting customer’s return on investment.

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11742707-artisan-logoArtisan Infrastructure has formed a strategic partnership with Arrow Electronics to deliver cloud-based data protection infrastructure to support NetApp customers. Available as an offering for the channel through Arrow’s ArrowSphere marketplace, the new service includes NetApp data protection infrastructure and a full suite of service enablement to speed time-to-market, simplify billing and contracts and reduce management overhead.

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Oops ladyHere we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the week prior.
 
Having just wrapped up our annual fall conference a little more than one week ago, we are now moving ahead full speed into planning mode for 2014. This includes our brand new eight-city tour, which is set to kick off in January, as well as our “Million Mile Tour,” focusing on
April 8, 2014 end-of-support deadline(s) for both Windows XP and any Server 2003 SKUs. The tour leverages the Microsoft Community Connections business model of “Lunch and Learn” type Pizza webinars, and will be coming to a city near you this fall and into 2014! To learn more and to register for the tour, click here.

Please take some time to peruse a few snippets of information that we didn’t get a chance to bring you last week….let us also know if there was something we might have missed, which is not mentioned in this entry…because as you know…we love news!

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Class ActionThroughout this year, we have been reporting and blogging on our partnership with Class Action Capital, which has signed on to assist the SMB community on offering guidelines, tips and information on a landmark $7-billion-plus class action settlement against credit card companies Visa and MasterCard.

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DH-80px round 95thD&H Distributing said today that is has finalized plans for its annual Mid-Atlantic Fall Technology Show. The event, which will be held near D&H headquarters in Hershey, PA, will take place on Wednesday, Oct. 30, 11am-8:30pm.

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MaintenanceNet logoMaintenanceNet said today that Schneider Electric has deployed MaintenanceNet’s Service360 Auto Quote solution to improve and streamline the way it tracks, manages and transacts warranty extensions for end customers of their AC and DC-based back-up power products in conjunction with channel partners across North America. Through Service360, Schneider Electric is also gaining new capabilities to build self-service and partner enablement into the sales cycle to further expand business opportunities while enhancing the customer experience.

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We heard frStoragecraft logoom StorageCraft today that they have partnered with Advanced Backup Solutions to integrate StorageCraft ShadowProtect software into its line of Backup and Disaster Recovery (BDR) Appliances and offsite DR infrastructure.

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photo-1It’s hard to believe that just about one year ago, Hurricane Sandy hit the Northeast, damaging so many homes and businesses in its wake. While my family and I did not experience any damage to our personal property, and my home office was spared, I do know of so many friends and family members who experienced flooding, loss of property and other damages as a result. For us, the worst part of the storm was power loss for just about a week—a small price to pay as compared with some of the other stories I have heard over the last year from both families and business owners.

Pictured at right: The boardwalk on Long Beach, Long Island, was one of the many areas that experienced devastation as a result of Hurricane Sandy last year.

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RD640 16disk 02Lenovo announced this week at the EDUCAUSE annual conference, two new rack servers, the ThinkServer RD540 and ThinkServer RD640. Armed with the latest Intel Xeon E5 processors, these highly efficient and flexible servers are designed for easy integration into existing IT infrastructures that handle demanding virtualization, cloud and compute-intensive workloads.

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VMware Acquires DaaS Provider Desktone

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VMware logo blk RGB 72dpiVMware announced today at VMworld2013 Europe that it has acquired Desktone, a provider of desktop-as-a-service (DaaS) with an advanced multi-tenant desktop virtualization platform for delivering Windows desktops and applications as a cloud service.

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continuum logoContinuum said today that it has hired two new industry experts to its executive management team: Paiman Nodoushani, vice president, engineering and chief technology officer; and Jeanne Hopkins, senior vice president and chief marketing officer. The moves deepen Continuum’s strengths in product engineering and development, as well as all aspects of partner and acquisition marketing programs.

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Oops ladyHere we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the week prior.
 
Here at SMB Nation, we are still in regroup mode having just wrapped up our annual fall conference this past weekend. In case you couldn’t make it to Las Vegas for the event, make sure you go to our main home page where you can find several blogs and photos discussing some of the session highlights, as well as what went on during the exhibit hall and who were the male and female winners of the annual Jim Locke Award!

Please take some time to peruse a few snippets of information that we didn’t get a chance to bring you last week….let us also know if there was something we might have missed, which is not mentioned in this entry…because as you know…we love news!

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Days one and two of SMB Nation's Fall Conference included show floor time, various sessions on the industry's most pressing topics, and of course Karl Palachuk's "camera monkey..." View below for just a few of the highlights...more coming soon!

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d and hThis morning, SMB Nation kicked off its second day of programming in Las Vegas with Bill Hersh of D&H discussing VAR Best Practices. In true Vegas fashion, Bill’s session featured a lively discussion which included complimentary morning Mimosas, Irish Coffee and Bloody Mary cocktails! I am sure the crowd was already engaged in the discussion, but of course a morning cocktail doesn’t hurt, especially when you are in Vegas!

D&H's Bill Hersh poses with his fellow staff members and attendee at the distributor's booth at SMB Nation's Fall Conference.


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Kaseya logoKaseya earlier this week announced the general availability of Kaseya Traverse, a solution that is now delivered as SaaS, and provides enterprise-class network performance monitoring, business service management (BSM) and predictive analytics for cloud, on-premise, hybrid, virtualized and distributed environments. The new offering provides a strong complement to Kaseya’s award-winning systems management suite of products, enabling proactive management and monitoring of the entire IT infrastructure.

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