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SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Signs to Immediately Identify Someone With True Emotional Intelligence

Imagine the immense possibilities of working with a team that possesses these traits.

 

By Marcel Schwantes  Principal and founder, Leadership From the Core

 

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CREDIT: Getty Images
 
In a recent report, top human resources officers from global companies were asked what they see as the 10 job skills required by the year 2020 for workers to thrive.

One of those critical skills for success that made the top 10 list? Wait for it ... emotional intelligence.

According to emotional intelligence (E.I.) experts, E.I. has become an important predictor of job success, surpassing technical ability. In 2011, a CareerBuilder survey of more than 2,600 U.S. hiring managers and human resources professionals revealed that 71 percent valued emotional intelligence in an employee over a high IQ.

What to Look for in People With High Emotional Intelligence
If you're looking to work in a high-performing tribe of people with E.I, or build your own E.I. superpower culture, you need to know some of the key behaviors that show up in its five tenets of self-awareness, self-regulation, motivation, empathy, and social skills.

1. Look for people who show up with their true selves.
Transparency is a hot commodity in the relationship economy. Sometimes the tendency is for employees and bosses to hide, withdraw, stonewall, or put on the mask of false charisma or dictatorship to avoid tough situations or conflict. And that mask hides who we truly are as we order people around or forcefully command attention. In teams that thrive, you'll find people showing up with raw authenticity. It's leading in conversations and interactions with your mind and your heart, during good times and bad. You show up with:

  • Excellence
  • Integrity
  • Emotional honesty
  • A great attitude
  • An openness to feedback
  • A self-awareness of not only your feelings, but of those of others in your sphere of influence


2. Look for resilient people who display flexibility.
Priorities shift in almost every company and every job. Surround yourself with people who are flexible during change and will jump on every opportunity to help during a transition. They have the flexibility to deal with uncertain and unpredictable situations--a hallmark of true E.I. You also want to be around people with resilient minds. They deal in the factual (what's really true) and the here and now, and leave the ghosts of their past in the past. The most resilient people recover from bad situations by saying no to anyone who interferes with their goals and schedules, and especially their values and beliefs. Resilient people don't allow themselves to feel guilty about things that have nothing to do with them. They know they are not responsible for the actions and drama of others, and they never beat themselves up for something someone else did.

3. Look for people who manage their emotions better than most.
This falls under self-management (or self-regulation) in emotional intelligence and is a personal competence found in most high-performing teams. The question behind self-management is simple but rare: Can I manage my emotions and behavior to a positive outcome? Internationally known psychologist and best-selling author Daniel Goleman says this about people with manage their emotions well:

Reasonable people--the ones who maintain control over their emotions--are the people who can sustain safe, fair environments. In these settings, drama is very low and productivity is very high. Top performers flock to these organizations and are not apt to leave them.

 

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Thoma Bravo Acquires Continuum, A Leading Remote Monitoring and Management (RMM) Company

Firm’s Mid-Market Discover Fund Wraps Up Active Week of Deal Making  


BOSTON, MA and SAN FRANCISCO, CA – June 14, 2017 – Thoma Bravo LLC, a leading private equity investment firm, today announced that it has acquired Continuum, a premier global IT management platform for Managed IT Service thoma bravoProviders (MSPs), from Summit Partners. Financial details of the deal were not disclosed.  

Continuum, headquartered in Boston, is an international firm that provides MSPs with the platform, services and processes needed to simplify IT management and deliver high quality Remote Monitoring and Management (RMM), backup and disaster recovery and security offerings to small- and medium-sized businesses (SMBs). Its vertically integrated service delivery model combines a SaaS-based technology suite with a best-in-class Network Operations Center (NOC) and Help Desk, and allows MSPs to remotely administer, backup and secure their clients’ IT environments from a single screen and to scale quickly and cost-effectively. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers.

“Continuum sets the industry standard with its turn-key approach in the Remote Monitoring and Management market for MSPs,” said A.J. Rohde, a Partner at Thoma Bravo. “We know this market well, and have followed the company for a long time.  What Michael George and his team have delivered on in terms of an innovative product suite and full software and services model has been very impressive, and we can’t wait to work with them to accelerate the world-class offering they deliver to MSPs, both organically and through add-on acquisitions.”

“The company has a smart and proven business model which solves a well-understood skills gap in the MSP market,” added AJ Jangalapalli, a Vice President at Thoma Bravo.  “With its strong growth and high customer retention, Continuum is a great fit with the Thoma Bravo portfolio.”

“Thoma Bravo is the perfect financial and strategic partner for us at this important stage of our company’s growth,” said Michael George, CEO at Continuum. “This investment will enable us to continue to capitalize on our core value propositions and increase critical investments in product development as well as sales and marketing tools for our MSP partners to help accelerate their growth. We are incredibly grateful for the partnership and support we have received from Summit Partners, and are confident that Thoma Bravo’s operational expertise, knowledge of the space and strategic support will be invaluable to us as we focus ambitiously on our company’s future.”

The acquisition of Continuum was made through Thoma Bravo’s Discover Fund, which debuted in early 2016, and comes on the heels of its acquisition of Riskonnect, an integrated risk management provider, announced last week. The Discover Fund enables Thoma Bravo to expand its investment reach by focusing on growth-oriented technology companies in the lower middle market. Previous Discover Fund investments include Bomgar, a cybersecurity provider; Elemica, a supply chain operating network; Infogix, an analytics company; and T2 Systems, a parking management software firm.

Kirkland & Ellis is serving as counsel for Thoma Bravo. Goldman Sachs and the Carlyle Group provided the debt financing for this transaction. Lazard acted as financial advisor and Goodwin as legal counsel to Continuum.

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The Gig Economy and The Rise of the Uber-Specialists

Posted on May 19, 2017 by Jeff Shuey

Does the gig economy encourage the rise of the Uber Specialist? The Gig Economy

Where Uber Specialist means a person with deep and specific skills.

    Note: This has NOTHING to do with the car service.

Effectively this is the market and model for independent consultants since the dawn of time. Where someone has a unique skill that people are willing to pay for.

Simple. That’s consulting 101.

What about generalists? We’ll come back to this.

The Gig Economy encourages and enables people from all walks of life to take their skills and put them on the open market.

For example, in business:

  • If you want somebody to clean up your audio files you can find that online.
  • If you want someone to help you proofread a technical document you can find them online too.
  • If you want someone to help you with almost any task you can find that skill somewhere online and/or in your town.

Although the points above are specific tasks there are other skills that are more general generic in nature. There is nothing wrong with being a generalist in this sense. However, it is likely that generalists will be limited in what they can charge for their services.

Back to the question from the title of this post:

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HPE Partners with ClearCenter to Simplify IT for Small and Medium Businesses

By GlobeNewswire, June 05, 2017, 05:00:00 PM EDT

New partnership offers preloaded ClearOS on HPE ProLiant servers to make SMB IT simple, secure and affordable

PALO ALTO, Calif., June 05, 2017 (GLOBE NEWSWIRE) -- Hewlett Packard Enterprise (NYSE:HPE) today announced an exclusive partnership with ClearCenter, a leading open source platform provider, to offer ClearOS, a Linux-based operating system on HPE ProLiant servers. Tailored to fit the IT needs of small and medium businesses by consolidating server, gateway and networking functionality, HPE and ClearCenter deliver a powerful IT solution with a simple web-based user interface and a built-in application marketplace, making IT deployments for SMBs simple, secure and economical.

IT for SMBs is complex, with conflicting technology choices and trade-offs making it difficult for companies to identify the right solutions for their short- and long-term needs. HPE is joining forces with ClearCenter to help channel partners deliver cloudlike simplicity and on premise security in one affordable solution that will grow with the business.

In addition, HPE is announcing new servers for SMB customers, including the new ProLiant MicroServer, as part of its Gen 10 portfolio. Designed specifically for Small Office/Home Office (SOHO), the ProLiant MicroServer includes the new ProLiant ML30 and ProLiant DL20 servers refreshed with new Kaby Lake processors from Intel.

The ProLiant MicroServer Gen10 boasts several upgrades including:

AMD graphics embedded in the chip, enabling high-resolution applications like media streaming.
Dual DisplayPort connectors, equipping two monitors with 4K experience.
Optional GPU support on a PCIe slot, which allows users to connect a total of five monitors to the MicroServer or a five screen extended display.

"At HPE, we are committed to providing our SMB customers with simple, secure and cost effective solutions that are easy to deploy," said Peter Schrady, senior vice president and general manager, ProLiant Servers, Hewlett Packard Enterprise. "Through our exclusive partnership with ClearCenter to deliver ClearOS, we will enable customers to create a ready-to-use server at no additional cost with more than 100 applications to choose from so businesses can build the IT solution that is just right for them."

Small and medium businesses need easy-to-use solutions that are secure and affordable. HPE will be offering ClearOS pre-loaded on the new HPE ProLiant MicroServer Gen10, as well as ML110, ML30 and DL20. HPE ProLiant preloaded with ClearOS is ready to use out of the box, easy to customize and integrates into any IT environment.

 

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Lenovo Line Up

Last Look at Accelerate 2017!


I thought you might be interested in these two last looks at the recently completed Lenovo Accelerate 2017 conference in Orlando. I will repeat.

Long-term Roadmap: Analytics and IoT

Lenovo NA President Emilio

 

 

 

 

 

 

 

 

 

My 1:1 with Lenovo NA President Emilio Ghilardi.

Different is Better

Sammy Kinlaw

 

 

 

 

 

 

 

 

 

My 1:1 with  Sammy Kinlaw, NA Channel Chief

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