SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Work Market Partners with Field Solutions for Integrated Tech Field Service Ops

Independent field service technician provider FieldSolutions has entered into an agreement with New York City-based Work Market to provide FieldSolutions’ clients with an even broader range of skill capabilities that can be accessed directly and seamlessly from the FieldSolutions management system, and supported by FieldSolutions’ technology field service operations support services and enterprise analytics tools.

The new relationship with Work Market, effective May 15, gives FieldSolutions’ clients the additional option to leverage the Work Market marketplace. The benefits to FieldSolutions’ clients include  an increased base of people registered with Work Market, all while working through a single field service management system, which provides consolidated administration for the broader range of staffing and skill offerings from FieldSolutions.

Work Market, which I have visited several times in the last couple of years, since I am close to its NYC headquarters, has been growing steadily as of late. I remember even dubbing them the "Millionaire Matchmaker of the Channel" a couple of years back. The company announced last month a partnership and extensive integration with Autotask. The relationship involves the layering of Work Market’s web-based software and marketplace on top of the Autotask platform, allowing customers to instantly access a global marketplace of qualified contractors, freelancers, and temporary workers in a compliant fashion, and take advantage of a scalable global payment engine.

In addition, last spring, iYogi, a provider of on-demand remote tech support services, partnered with Work Market to initially recruit 1.000 local Tech Support Engineers across the United States for Business NonStop platform.

According to Jeff Leventhal, founder and CEO of Work Market, “selection by FieldSolutions to be integrated within their technology platform clearly demonstrates the complementary value that Work Market can bring in partnership with FieldSolutions;” he said, “by combining each company’s unique capabilities, the two companies provide an even broader and more valuable customer solution.  Our strong beliefs in open APIs, distributed tool sets and marketplace processes allow us to enter into these special relationships.  Partnering with a clear leader in the technology services field validates our go-to-market plan with partners; it not only makes sense, but is possible.”

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Comments 2

Darin on Sunday, 30 June 2013 02:46

Having a responsible and transparent way to keep field service staff accountable without abusing their privacy is the key to making sure that performance can be mapped, Quality mobile device based gps tracking applications such as TrackAss http://www.trackass.com are providing excellent business grade telematic tracking for businesses wanting to responsibly track field service personnel without huge expense or fixed equipment costs. Fleet vehicle tracking and employee tracking can be achieved in real time whilst still maintaining a high level of personal privacy for employees, to turbo charge your HR and customer service what can be better than being with an employee whilst the complete their daily activity?

Having a responsible and transparent way to keep field service staff accountable without abusing their privacy is the key to making sure that performance can be mapped, Quality mobile device based gps tracking applications such as TrackAss www.trackass.com are providing excellent business grade telematic tracking for businesses wanting to responsibly track field service personnel without huge expense or fixed equipment costs. Fleet vehicle tracking and employee tracking can be achieved in real time whilst still maintaining a high level of personal privacy for employees, to turbo charge your HR and customer service what can be better than being with an employee whilst the complete their daily activity?
Mili on Friday, 23 November 2018 02:11

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