SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

CompTIA Research Confirms Strong SMB Opportunities for Channel Companies

comptia logoBy Seth Robinson, Senior Director of Technology Analysis for CompTIA

With smaller budgets and fewer resources, efficiency and cost reducing improvements continue to remain top priorities with small and mid-size businesses. Those are two chief reasons SMB organizations put so much focus on implementing new technologies and improving their existing platforms. Of course, finding the right price/benefit balance isn’t easy for the companies that try to do it on their own.

Only 17% of small businesses are truly satisfied with their existing technology platforms and solutions. 55% of them also included new client acquisition among their top priorities and, recognizing that the competitive environment and customer behaviors are radically shifting, understand they need to change. This information, as well as a detailed account of the opportunities in this space can be found in the latest CompTIA Research report: Enabling SMBs with Technology.

Small business owners and managers know that technology can be the great equalizer, giving them the ability to take on much larger competitors without breaking their budgets. That’s true whether implementing a new backup and data recovery solution or moving their servers and all their capabilities to the cloud. The efficiencies and flexibility those systems provide can be a real game changer for any business, regardless of size. Channel partners who can define the specific needs of their clients and match them with the most appropriate technologies will likely enjoy the most success. In the SMB space, the solution providers and agents who can cost-effectively provide those types of solutions can expect their client numbers to swell.

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An easy way to “attach” revenue to every Office 365 customer

There has been a lot of talk about how partners can and should adapt to the rise of cloud-based software, with particular focus on how to replace revenue from sources like on-site server and software installations Harry had a 3-part series on the issue a few months ago, and many other knowledgeable sources have written and spoken about it. In short, the transition to the cloud is happening, and is even picking up speed. This means that partners need to adapt in order to capitalize on the transition. Smart partners are finding new ways to attach revenue to cloud-based software like Office 365. That’s where our friends at attachedapps come in.

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What Exactly Does “FREE” Mean?

attachedapps animated gif ad March 30 2015Let’s face it, whenever you hear the word “free” a number of questions immediately come to mind, mostly around what exactly “free” means. Is the company offering a limited period of free access but will soon start billing you? Do you have to provide a credit card in order to use the free product? Does it have such limited functionality that it’s hardly useful? Are you going to have to put up with annoying ads? Is the company going to sell your information? These kind of nagging questions are what we’ve come to expect in free product offers from many companies.

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SELL YOUR COMPUTER PARTS WITH THE BEST IN THE IT AND TELECOM BUSINESS

PSO banner 220X150Members of the PowerSource online community enjoy unparalleled opportunities to buy and sell all kinds of new, used or refurbished IT and telecom parts, including computer parts and related equipment. Our B2B network connects sellers with thousands of buyers worldwide, allowing suppliers and resellers of computer components to greatly expand their sales prospects and develop industry contacts from a single online platform.

PowerSource Online’s advanced selling and sourcing tools give our members a leg up on the competition by allowing them to advertise up to 30 “Seeking to Sell” postings per day. Members can view and respond directly to requests to buy computer parts, telecom equipment and more. Another advantage of PowerSource is the ability for members to customize who sees their inventory. As well, PowerSource members are able to access government contract opportunities in their region that require the purchase or sale of computer parts and telecom equipment.

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CompTIA Sets a New Channel-Ready Standard for Cloud Vendors

comptia logoBy Miles Jobgen, Director of Trustmark Programs for CompTIA

 Traditional hardware resellers often beta test their suppliers’ new products and programs before making firm relationship commitments. The vetting process may require some effort and patience, but when a server or software program has performed well over a certain period of time, it gives them enough confidence to roll it out to more customers. While vendor warranties and support services are often tested later on, most solution providers get a feel for the organization based on the quality of the products they deliver.

With the cloud, that vetting process is a lot more difficult. What you see isn’t always what you get. While most cloud vendors make significant investments to deliver high quality solutions, there are exceptions to the rule. Though we’d like to believe every supplier’s infrastructure and security procedures are rock-solid, the risks are simply too numerous without some sort of validation.

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