SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Kaseya Traverse Launched for Advanced SaaS-Based Biz Service for Various Environments

Kaseya logoKaseya earlier this week announced the general availability of Kaseya Traverse, a solution that is now delivered as SaaS, and provides enterprise-class network performance monitoring, business service management (BSM) and predictive analytics for cloud, on-premise, hybrid, virtualized and distributed environments. The new offering provides a strong complement to Kaseya’s award-winning systems management suite of products, enabling proactive management and monitoring of the entire IT infrastructure.

Kaseya Traverse offers IT organizations and MSPs an easy to deploy and easy to use solution that provides a service-centric view of a company’s distributed, cloud and datacenter infrastructure. Traverse maps business services to the underlying IT infrastructure components that support them, so that users can pinpoint which business services or groups are affected by network, server or application problems. Identified issues are proactively remediated, and powerful, intuitive reporting enables the right individuals to make the right decisions at the right time. Service Level Agreement (SLA) dashboards provide real-time updates on the SLAs of business services as well as IT components, and graphical NetFlow reports offer insights into traffic patterns related to specific applications and services.

Kaseya Traverse comes with out-of-the-box device fingerprints which synthesize and provide intelligent information about the infrastructure automatically, enabling the solution to start delivering value immediately.  It also learns and remembers normal patterns of behavior based on time of day, day of the week and month, and time of year, and automatically sets varying thresholds based on these patterns.  System behavior is seen in context of these patterns, so that only true anomalies raise an alert. Traverse is also unique in that it provides built-in network configuration management that can backup and restore the configuration of all managed network devices (firewalls, switches, routers, etc.) and alert when changes to configurations are detected.

"IDC's research indicates that MSPs, SMBs and enterprise IT decision makers increasingly want unified solutions to monitor, analyze and optimize IT performance across hybrid private cloud, public cloud and non-cloud IT resources. Many also want SaaS-based solutions that can be deployed quickly and allow IT staff to focus on adding value to the business by off-loading support for complex monitoring applications. The introduction of Traverse broadens Kaseya's portfolio and arms it with a new set of solutions that are targeted directly at these emerging requirements," states Mary Johnston Turner, Research Vice President Enterprise Systems Management, IDC.

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Monday, 11 December 2017