SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Guide to Improving Your Business Capabilities

The way that you run your business will have evolved over time. From the early days when there may just be you working for your business, to the current day when you may have a number of employees, your business processes will have changed withBusiness Capabilities the increase and possible variation of workload; but are you working effectively? One way to boost your company’s bottom line is to review your working practices, procedures and environment, and take action on your findings.

With business growth comes the need to recruit staff who can help you accomplish your business goals, but you may not have considered that the working practices that they bring onboard could be harming the effectiveness and productivity of your business. You need to fully understand how your employees perform their duties to make changes that will benefit the business. It could be something as simple as moving the printer nearer the reception desk, or slightly more complex changes that require an examination of the company’s culture. One example of when the company’s culture needs to be addressed is if colleagues have too many meetings that fail to achieve the action points detailed in the agenda. The culture of your organisation needs to work with your objectives in mind, and not against them.

IT Infrastructure
Office workers are often frustrated by the technology that is in place in the office. While your IT infrastructure may have been adequate when you initially started your business, you are required to update your technology periodically. A slow computer that takes too long to load is a sign that you need to address your IT issues by upgrading the memory on the computers.

Seek out specific software solutions that can help your employees fulfil their roles. There is software available that can help HR, accounting and even warehouse management. You will lose time while you implement the new systems, but most will be compatible with your current infrastructure and will boost productivity with time-saving technologies.

The Office
As previously mentioned, simple changes to the layout of an office can significantly boost productivity. You need to ensure that the environment that you provide for your employees is conducive to optimal output. The impact of the aesthetics of the work environment on workers’ wellbeing is well documented, but have you taken advantage of this research? Workstations that are placed in natural light, office plants, artwork on the walls and a fresh coat of paint have been found to reduce fatigue, headaches and stress. As well as your staff’s mental wellbeing, you must also cater for their physical health: choose ergonomically designed office equipment. By taking care of the people that help you run your business, they will reciprocate and take care of you.

The need for change is often prompted when you recognise that your business is not performing as well as you know it can. There are many reasons for a reduction in performance, but by taking time to understand the workings of your business intimately, you will be able to identify solutions to the issues raised.

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