Yesterday, the Autotask Corporation and Anchor announced that they have entered into an integration partnership that will allow partners to combine the automation technology of Autotask with Anchor’s sync and collaboration functionalities. Integration partnerships, like the one announced yesterday, are a key focus for the San Francisco-based Anchor.
Pierre Tapia, Co-Founder and Vice President of Product, Anchor, spoke more on this focus in a press release yesterday: “Applications like ours can't live inside of silos. We know that to make an impact on business efficiency and profitability, we have to play well with the tools our partners use. Our integration with Active Directory, our open API, and now our integration with Autotask only further improves partners’ ability to integrate and automate their service offerings.”
With the new integration, partners will be able to have any activity in Anchor, such as Dropbox-style syncs, push through the Autotask platform. Common Autotask functions, including queues, ticket due dates, priorities and statues can now be configured within the Anchor system. Partners may also map their current Company accounts to Account fields within Autotask.
“One of Autotask’s primary goals is to offer strong integrations with the industry-leading tools and services our clients use to support their end-user customers,” explained Len DiCostanzo, Autotask Senior Vice President of Community & Business Development. “Providing seamless access to Anchor’s unique file synching and sharing capabilities is a real benefit to our users and helps them extend the services they can offer to their prospects and clients.”
Anchor is currently offering a demo of their solution by appointment only. Learn more about the demo here.