DoubleHorn Communications said that it is now offering an Avaya-centric Unified Communications and Collaboration (UC&C) solution. The offering combines DoubleHorn’s Avaya-compliant managed SIP Trunks with either Avaya Aura Communication Manager 6.2, Avaya Aura Session Manager 6.3 or Avaya IP Office 8.1, and includes the MyDoubleHorn Communications Platform, providing additional control over the UC&C environment. DoubleHorn is a Technology Partner in the Avaya DevConnect program.
DoubleHorn has also created a comprehensive bundle that includes all hardware, software and services in a single, managed solution, backed by an end-to-end Service Level Agreement (SLA). DoubleHorn has done the work of testing and proving interoperability between the company’s Avaya-Compliant managed SIP trunk, Avaya UC&C platforms, and the underlying transport network.
Additionally, DoubleHorn provides the MyDoubleHorn customer portal. This online resource allows customers to view the performance of their UC&C network; interact with DoubleHorn support; configure Direct Inward Dialing capabilities if desired; even provision additional SIP trunks anytime, on their own.