SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Broadvox Now Offering Call Bursting for SIP Trunking

Broadvox has released Call Bursting, a new add-on feature available with its SIP Trunking feature that gives customers the ability to utilize additional call sessions beyond the amount purchased for peak calling times. This optional feature can be added to any SIP Trunking order and is helpful for businesses or organizations that occasionally see bursts of increased calling activity, such as the increased calling activity a school may see on a snow day. 

Tony Brncich, CEO of Rival5 Technologies Corp., initially reached out to Broadvox about the need for a bursting solution. "Broadvox’s flexibility in adapting to our needs has been instrumental in Rival5's success,” he said. “The Call Bursting add-on feature available for Broadvox SIP Trunking addressed our customers’ needs which resulted in securing new business."

Other advantages of Broadvox SIP Trunking service include: business continuity options; security configuration to prevent fraud; open policies on IP-PBX interoperability; and network-based redundancy for maximum availability.

In addition to Call Bursting, Broadvox has recently launched a 30-Day Customer Satisfaction Guarantee and a SIP demonstrator program that gives customers the opportunity to validate the Broadvox SIP Trunking service for their own use for free.

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Friday, 17 August 2018