SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Show Us Your...

Show us your newsletter that you send to customers! Here is the official story:

Harry here. I need your help.

I'm researching how MSPs, consultants, IT Pros and good old fashioned 'puter guys communicate with customers (small business owners).

newsletter image


There are a couple reasons for my research. Too often we spend far too much time researching recurring revenue and how to get you to sell more stuff for vendors. I am on a mission to see if we can strengthen the organic relationship between a service provider (MSP, etc) and the SMB customer.

My ask is this.

Please both SEND me and SUBSCRIBE me to the customer facing newsletter you send to your customers. Kindly use the following email address as I anticipate the response to be a large sample size: This email address is being protected from spambots. You need JavaScript enabled to view it.

I'll publish the results of my research and analysis. One offshoot I'd like to discover is, based on how you communicate with your real world end-user customers, can we craft a better level of community engagement for Small Business Saturday in late November 2017?

Thank you for helping me. Your participation makes us a better community - even 18-years later since our humble start in the early days of Small Business Server (SBS) in the late 1990s!

Enjoy the ride....harrybbb
Harry Brelsford
206-201-2944 (yep - that's my real phone number!)

UPDATED: I've receive a number of great responses, samples and sign-ups since I announced this matter last Friday, March 17, 2017 (THANK YOU). I'm amazed at the innovation by wiser MSP minds out there. For example - one franchise organization provides newsletters for its franchise holders. Another MSP only sends print newsletters. So far this has been really interesting research.

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