SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Oops…My Bad! 5 Blogs We Missed Last Week

Here we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the week prior.

In addition, here at SMB Nation, we are already gearing up for our annual fall event to be held Oct. 10-12 in Las Vegas at the Rio! We have been hard at work designing a brand new Web site specifically for this event, which you must check out today: For additional information on the new Web site and our fall conference, check out our blog post here.

Speaking of live events, Harrybbb will be virtually attending this week’s Microsoft WPC event held in Houston this week. Harry will be viewing the event and reporting live from his home office on Bainbridge Island…it’s the “new new” business model known as hybrid conferencing! Join Harry virtually at WPC by logging on to:

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Zoho Fortifies its CRM with Dropbox, LiveDesk Integrations

Zoho is now offering the latest round of upgrades to Zoho CRM, the company’s online CRM. The new features start with BCC Dropbox, which lets users BCC customer emails to CRM in order to associate those emails to the related customer records inside Zoho CRM. Integration with Zoho LiveDesk brings customer support and customer information together. Custom Related Lists brings customer information from multiple sources, including third-party applications, into Zoho CRM, making it the central place to aggregate all your customer information. MailMagnet for Mobile brings the power of MailMagnet — email filtering based on active deals in CRM — to Zoho CRM iPhone, iPad and Android mobile apps.

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