SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

MSP Strategy Suggestion!


We are delighted by the strong reception we’ve enjoyed introducing the merger and acquisition conversation into the SMB Nation audience this past couple of months. Seems like the stars are aligned with key demographics represented in our recent 2016 Salary Survey. You are a mature audience and very quickly life is happening before your very eyes. So your needs are changing from Geek to Grandparent (okay – that’s a bit of a stretch but there is truth to humor). You proudly are approaching 20-years in the IT profession.


And you are consciously re-evaluating your life and business strategy. 

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At our 16th annual SMB Nation picnic this past week, M&A was a conversation amongst the MSPs!

This past week, our MSP M&A "Sell-side" (Part 2) webinar offered the following nuggets:

• Discover how to value your business
• Preparing for due diligence
• Creating the big notebook
• Approaching potential buyers
• Retaining experts (and avoiding business brokers)
• Managing expectation about the negotiating phase
• Separating heart from mind
• And much more…


Note you can watch the webinar replay here and scroll down to the Replay Webinar link for MSP M&A "Sell-side" (Part 2). More importantly, you can sign-up for this week’s “Free Consulting Hour: MSP M&A” where we will answer your specific questions here. No slide deck. No presentation. You’ll love it.

So exactly who are “we” and what are we doing? Tim Carlsen has hopped on board at SMB Nation to assist with us helping you in the M&A area. Tim’s investment and VC background is detailed here.

Tim Carlsent

Between our respective skills, we now offer an M&A advisory service to MSPs in the SMB community. We’re already assisting four clients and can only accommodate five more in 2016. Reach out to Tim at This email address is being protected from spambots. You need JavaScript enabled to view it. for more details.

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Webinar: Ransomware!

Join Harry Brelsford and Patrick Thomas for this content-rich 60-minute webinar focused on the RANSOMWARE!

The ransomware body count is rising. In the first 3 months of 2016 over 209 million dollars was paid out by SMB companies. That’s a 30% increase Year over Year. And e-mail continues to be the main culprit. We want to make sure you are equipped with the latest information, technology, and resources to prevent cyber-criminals from kidnapping your customer’s most important asset, their data. We’ll review our best-in-class SMB solutions and the top 3 conversations you must have with your customers.

 Thu, Aug 11, 2016 12:00 PM - 1:00 PM PDT

READ MORE HERE!

 

Trend Micro Ransomware

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3Q2016 MSP Report

Last week we enjoyed our largest audience of the year on the weekly webinar for good reason: it was the 3Q2016 MSP Report with industry updates and forward looking statements. I was joined by respected blogger and analyst karl and harryKarl Palachuk as we talked about yesterday, today and tomorrow. Here are some select findings (to capture the entire conversation – please replay the webinar here).

Big Data
Even in the SMB sector, you can have the larger conversation about Big Data. My own thoughts including using this as a “gateway drug” to get embedded into other departments at your clients. For example, technology decisions are increasingly being made in the Marketing department (where the money is as Willie Sutton said about bank robbing https://en.wikipedia.org/wiki/Willie_Sutton). Many of us have a SQL Server background and know Excel well. Those two cool tools translate very well to Big Data analytics and visualization so you are well on your way to going from “Computer Guy” to “Data Nerd” and making a few bucks along the way.

Karl’s take on Big Data was different. He contends that the RMM tools are collecting snitz loads of operational data the is predictive for MSPs. You can forecast maintenance based on mean failure rates and the like to proactively serve your clients. Huge value adds.

Finally, our friend Anurag at TechAisle, our research partner, is blogging up a storm on the Big Data opportunity for MSPs from a business model vantage point. You need all three opinions (myself, Karl, Anurag) as you explore this potential new line of work.

Ageism
Part of the report was to share our more of our annual survey results. I covered off on education, income, economic attitude and our demographic. Karl really keyed in on how our majority of our community is skewed to the “mature” side to put it mildly. We’re landing in the 45+ age range folks. And as Karl articulated, we’re not getting younger nor is the partner community. We’re not attracting youngins’ to an IT Pro/MSP lifestyle. Karl has literally started a populist uprising proclaiming that ageism has to end and we need new blood and new communities. You can listen to Karl on this topic by replaying the webinar here).

Other topics in the webinar report include

  • Mergers and Acquisitions
  • Gossip
  • Industry Earnings
  • 2nd Half Trends
  • And a Veeam moment
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3Q2016 MSP Report

Thu, Aug 4, 2016 12:00 PM - 1:00 PM PDT

Join Harry Brelsford and Karl Palachuk for this content-rich 60-minute analyst webinar focused on the mid-year “State of the Union” for MSPs, partners, consultants and resellers. Discover what business approaches were trending in the first six months. What numerous surveys are tracking and how you can leverage the finding to make more money. A focus on what industry vendors are doing and how partner programs are changing dramatically in 2016. And of course the normal gossip of who’s in and who’s out. Looking forward, Harry and Karl issue predictions for the second six months of 2016 and offer up a set of best practices. Ample time for audience Q&A.

 

349 X 115 MOD REG RND2

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Webinar: SMB Nation State of the Union 2016

Thu, Jan 7, 2016 12:00 PM - 1:00 PM PST

Presented by:  Harry Brelsforf CEO of SMB Nation and Anurag Agrawal Heading Techaisle

Welcome to 2016.

Kick off the year properly with a moment of reflection before the crush begins. SMB channel expert Anurag Agrawal will share important insight into the exact nature of the changing channel and how you can capitalize on the disruption. Learn how partners are pivoting to profitability in an increasingly cloud world where customers are making more IT decisions. Discover how to work more closely with your vendors under the “new rules.” Will the forecasted increase in wages and a seventh year of economic recovery translate into the break-out year we’ve been waiting for? Do national elections really stall decision-making in 4Q? What are the five hot 2016 trends you can immediately capitalize on? And what investment should you make in your MSP practice today to insure success in 2016 (hint: back office operations).

Hear from Atera, the invited guest, how its newly launched MSP solution lowers costs and streamlines back office operations.

349 X 115 MOD REG RND2

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MSPs: Learn Enterprise Marketing, on an SMB Budget - Webinar

By Harry Brelsford, CEO, SMB Nation -

MSPs: Learn Enterprise Marketing, on an SMB Budgetmarketing puzzlePS

Join SMB Nation and other MSP's
Tuesday, December 22nd, 2015 at 12:00pm

Marketing is critical for MSPs to maintain their current revenue and grow their bottom line.You’re considering ramping up your marketing efforts in 2016, but is there a realistic way for an MSP owner/operator to accomplish their marketing goals without much time or budget? Where do you start? Where should you focus? What resources are necessary? Let us guide you through the complexity of marketing in a realistic and actionable way.

Click Here To Register!

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Deploying Windows 10 Webinar / Thursday Nov 12, 2015 12 PM - 1 PM PST

Presented by: Harry Brelsford CEO of SMB Nation & Grant Thompson Founding Partner of MG Technology Group

Want to learn more about Windows 10? Wondering where to find the information? Sign up here! 

Join us next Thursday for an educational webinar on Deploying Windows 10. - windows 10 logo

This webinar will take you through Windows10 deployment from an outside-looking-in independent expert viewpoint. Needless to say, there are new and updated ways to deploy Windows 10. In this session, we review new recommendations for upgrading existing devices using a simple in-place upgrade process, provisioning tools for transforming new devices into ones ready for enterprise use, as well as updates to traditional deployment tools and techniques (ADK and beyond). We also talk about application compatibility, hardware requirements, and other common deployment questions.

Bottom Line: You’ll learn about the new release cycle, Azure AD, upgrade paths and scenarios, dynamic provisioning, and more. And can you really run Windows 10 on a stick?
Be sure to invite your customers to show them how the Windows 10 solutions can help them operate more efficiently and empower them to grow their business.

Also remember since your customers are attending, you can register this event with Microsoft Community Connections and receive giveaway software and materials.

349 X 115 MOD REG RND2

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SMB Nation Webinar: The Rise of Cloud Vertical-ization

SMB Nation, the events and media company for the SMB channel community, announced this morning it will host “The Rise of Cloud Vertical-ization” from 10-11 a.m. PST Sept. 24. 

The webinar, featuring AppRiver’s Scott Paul, will give MSPs and IT pros an opportunity to learn how they can deliver innovation and create profit.  smb nation webinar topper

As platforms continue to mature, and more organizations are drawn to the financial and management benefits, cloud is spurring interest from industries that have been hesitant, including those most beset with regulation, compliance and privacy: banking and finance, healthcare, and legal firms and companies.

Organizations need help navigating the security and compliance hurdles they face, and cloud service providers are delivering more features, certifications and tools to help them. 

Managed service providers who bring these needs and resources together to create well-defined, compelling packages that are easy to implement are delivering real innovation and value.

Those interested in the webinar can register here.

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SaaSMAX announces speakers, topics for ‘Partner Perspectives’ webinar

SaaSMAX announced earlier this week it plans to host the Partner Perspectives August Edition at 10 a.m. PT Aug. 21, a webinar addressing how attendees can build a successful SaaS solution provider practice. saasmax

“The new SaaSMAX Partner Perspectives monthly series is a much needed addition to the Reseller Community via its peer-led forum,” said Clinton Gatewood, webinar host and VP of reseller engagement and matchmaking. “We're bringing together a panel of SaaSMAX Resellers who sell multiple SaaS applications every day and are building up a steady stream of recurring commissions. We had several dozen attendees for our inaugural July webinar, and expect attendance will increase for the August event and each month thereafter.”

Panel discussion topics include client relationships when delivering SaaS applications, managing relationships with SaaS vendors and the impact of selling SaaS on business and employee processes.

Kirk Lesser, president and founder of Renascence IT Consulting, Inc., and Christopher Alghini, principal consultant at Coolhead Teach, join the panel of speakers to share SaaS experiences.

Free registration for the live webinar is available here. SaaSMAX will have a recorded copy of the webinar available at a later time.

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Jabra to Host Microsoft Lync Webinar

jabrawebinardec13Jabra will be hosting a webinar on Tuesday, December 3, 2013 at 11am PST/2pm EST on Microsoft Lync. The event, titled “Microsoft Lync for the SMB: Successes, Evolving Business Models and What’s In It for Partners” will be presented by Jabra’s Urban Gillis and Microsoft’s Jonathan Aisenberg.

To learn more or to sign up for this free webinar please visit the site here.

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Microsoft to Offer “Accelerator Kits” to 100 Partners

Microsoft LogoWe recently received news that Microsoft will be offering a “Special Edition Office Accelerator Kit” to the first 100 partners who register to host a Microsoft Community Connections event to showcase the new office. The Microsoft Community Connections program is designed to foster local networking and education for small businesses.

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