SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Fast Forward into Fall: NetConnect

 Since NetConnect splashed on the US MSP scene in 2Q, I’m monitoring the chatter and am finding that MSPs, while sincerely intrigued, still have more questions about this “Workspace as a Service” (WaaS) solution

designed to implement at SMB customer sites. The purpose of this blog is to dig deep and steep to offer additional WaaS insights. First things first. Take a moment to review prior NetConnect missives here and here.

Once NetConnect is installed and configured, customers are able to access your environment from any device you like; in practical terms, this means you can access that netconnectold, legacy application from the latest iPad!

In fact, customers who use behind-the-times business critical programs get a new lease of life by mobilizing with NetConnect – if the application vendor can’t provide a solution to fit with the modern way of working, NetConnect can step up to the plate. For staff, who need to work offsite and are struggling with the headache of setting up VPN connections or fixing an RDP shortcut that’s inexplicitly stopped working, can now access straigt from their browser-even better, you can do this on a Mac or PC.

This is important. As an added bonus, the unique approach to printing allows user to print to any locally accessible printer with no configuration, driver installs or setup. The company doesn’t have to worry about threats to their network, as no device ever connects to the environment; NetConnect acts like a clear pane of glass.

I can offer that best of all it integrates with Active Directory, meaning there’s not additional accounts to be setup, no additional point of management to be considered for day-to-day tasks and users get single sign on to their applications or desktop - simple. I can’t emphasize that enough.

Next steps
Northbridge Secure runs an active partner program to support NetConnect partners at every possible turn.

  • There’s a certification process for both sales and technical staff as well as access to NFR licence for internal use and demonstration.
  • Northbridge support partners with setting up in-house demo environments, proof of concepts or adding applications to their own public demo to support your sales cycle.
  • Partners are given access to everything they require to independently identify, scope, quote & install.

Finally
One of the great advantages NetConnect has over a product like Citrix is the unparalleled access partners have to the sales and technical teams; Northbridge are in that sweet spot of being big enough to produce consistent, stable innovation and yet small and agile enough

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WaaS Explored - Selfie Stick! !

Folks are getting excited about the Workstation as a Service pradigm in the Summer of 2016. So to capitalize on that BIG MO, I've gotten out the selfie stick to make the following vid:

 

Harrybbbbb

 

Watch the vid here!

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Defining Workspace as a Service (WaaS)

Defining Workspace as a Service (WaaS)

Last Thursday we hosted a well-attended webinar, Wazzup with WaaS?!?!?, that exposed a glaring lack of understanding of this space in the SMB Nation community. That’s okay as it signals a greenfield of opportunity for SMB Nation partners and MSPs to take advantage of. As you know, we’d rather be early than late in technology. WaaS is exactly this and then some.

There was a lot of context drawn out that compared WaaS to VDI, Desktop as a Service (DaaS), Citrix sessions, RDP and even GoToMyPC. Much of this dialog was fueled by audience questions (in fact, we went overtime with the questions). There were conversations about security (of course), geography, and “where” the WaaS resources live (depends on client need).

Deeper Understanding
So let me bring a bit of order to this conversation. According to Webopedia, “Workspace-as-a-Service, or WaaS, is a form of desktop virtualization that provides access to business applications and data from anywhere at any time.” Techopedia has a slightly different definition as “The term "workspace as a service" (WaaS) in IT refers to services that provide end users with a virtual workspace, which is a model of the kinds of resources end users would have at their desk within a physical office environment.” It further goes on to provide additional context as “Workspace as a service is part of a greater category of services often called "software as a service" (SaaS), where vendors deliver services through the Web, instead of sending client software on digital storage media.”

The research firm MarketsandMarkets calculated that the WaaS market will exceed $9.41B by 2019. Notably it’s observations are “… a major force driving this market is the increasing adoption of BYOD in various organizations. The low costs and easy management have led Workspace as a Service solutions and services to the increasing adoption by enterprises and small and medium businesses (SMBs) around the world. The demand for working from anywhere, anytime, using own mobile devices by employees is increasing rapidly.”

Next Steps
First – watch the WaaZ webinar replay by selecting it from our SMB Nation webinar page. It’s an amazing 60-minute investment of time that you will leave richer than when you arrived.

Second – get to know Northbridge Secure. This established Australian-based ISV is entering the US market as I write these words with its NetConnect WaaS solution for the SMB market. Discover more here. 

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