SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Webinars: Do Clients Really Need SaaS Application Backup to Keep Their Data Safe?

SMB Nation Webinar Thursday, December 8th, 2016 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford CEO at SMB Nation, and Martin Merrell Senior Sales Engineer at Storagecraft

There are 7 ways you can respond to the question, “Do my clients really need SaaS application backup?” All of which have become famous last words:

  • Since my data is already in the cloud, it is already backed up and safe
  • We have good, highly trained admins and users and very efficient systems
  • If we need something, we just put in a request to the application vendor
  • No one would ever want to hijack my data, we are too small to be a target
  • Our people are careful and would only throw away incorrect or outdated files
  • We comply with all necessary government or agency policies and regulations
  • We can get what we need, when we need it, and in the original format

In this webinar, you will learn exactly why these phrases are famous last words when it comes to keeping SaaS data safe and readily accessible after a disaster, but more importantly, you’ll learn the easy steps you can take to avoid their disastrous consequences.

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Reinventing StorageCraft with Analytics

So it turns out you can teach an old dog new tricks! StorageCraft, its balance sheet in great shape after an investment round, is starting to make acquisitions. The idea is simple. Reinvent itself by buying missing portfolio elements instead of relying solely on internal innovation. It’s a way to move “fast fast” as Ross Perot liked to say.

Last week StorageCraft announced it was acquiring the analytical intellectual property (IP) of Gillware Online Backup, a Madison, WI-based vendor. I spoke with StorageCraft executives and this acquisition has the effect of leapfrogging StorageCraft into the hottest part of IT right now – analytics.

The basic story is fairly pedestrian: using Gillware IP and applying analysis, the StorageCraft product will morph into helping you determine which data to prioritize in a backup scenario. It’s changing the model of incurring costs associated with inefficient backups.

“For far too long, the storage industry has promoted a one-dimensional approach of simply adding more capacity,” said Matt Medeiros, Chairman and CEO of StorageCraft. “Organizations are finally realizing that this model is obsolete since a significant portion of their costs is wasted backing up and storing irrelevant data.”

“Gillware and StorageCraft have been strong partners for years,” said Wes Gill, Founder and President of Gillware Data Recovery. “Through this partnership, we have successfully provided a combined suite of data analytics and access products, ensuring immediate recovery. Our team of data experts is excited to join the StorageCraft family and expand StorageCraft’s platform of products.”

“I’m really excited about the Gillware talent pool - world class technologists in data access and analytics,” said StorageCraft Chief Technology Officer Scott Barnes. “Gillware’s predictive capabilities enable our solution to determine which data is mission-critical: What do I need now? Not all data is equal.”

Effective immediately, existing Gillware and StorageCraft partners will have full access to the products via the Gillware portal. All products will be available globally via StorageCraft’s partner portal in November.

“Gillware will help fuel our expansion plans,” said Marvin Blough, Vice President of Worldwide Sales. “This one move adds thousands of customers in North America alone who are already familiar with the benefits of the combined Gillware-StorageCraft solution.”

Forward looking statements
StorageCraft’s acquisition of Gillware Online Backup is the latest in a series of moves that is rapidly enhancing the company’s suite of intelligent data protection solutions, increasing its global presence and strengthening its research and development team. In my conversation, it was noted that this is only the start of some early acquisitions and delving into the Big Data analytics area. For example, StorageCraft is accumulating heaps of information with its operations. This analytics engine could easily be enhanced to incorporate predictive elements like mean failure time for storage devices, etc. That would allow the MSP to proactively purchase replacement parts and keep clients fat and happy.

I’ll be monitoring StorageCraft’s efforts over the next months.

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Start-up Nuggets

Start-up Nuggets

With a holiday weekend here in the US, I find that there is a unique opportunity for our readers to slow down and reflect. So I wanted to share a couple of interesting start-up nuggets I bumped into this past week.

Long-time SMB Nation citizen Chip Reaves is always up to something! This Tuesday (May 31) at 3pm Eastern, he’s showing off his new look at this popular Bigger Brains site. Chip shared “A few weeks ago we announced we were rolling out Bigger Brains v3 to our MSP / IT Service Pro resellers. The update is mostly in place now (there are a couple of small issues the team is still fixing), and next week we'll host a webinar to show off the new features AND how you can use Bigger Brains to boost your MSP/CSP/IT Service Pro business.”

Sign-up here

Another nugget concerns StorageCraft. Earlier this week it announced a summer kick-off special. It has reduced prices on its premium backup and disaster recovery software between now and June 30th. StorageCraft is an early and long-time supporter of SMB Nation going back to the early days when StorageCraft itself was a start-up. Learn more here: This email address is being protected from spambots. You need JavaScript enabled to view it.

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StorageCraft ShadowControl v3.5 now available

Recovery solution features new, powerful management capabilities for backup, recovery

             DRAPER, Utah – Dec. 17, 2015 – StorageCraft Technology Corp. today announced the release of StorageCraft® ShadowControl® v3.5, which allows IT professionals to more easily protect data and IT systems. ShadowControl is a remote monitoring and management appliance for IT environments protected by the award-winning StorageCraft ShadowProtect® or StorageCraft backup and disaster recovery solutionsbackup and disaster recovery software.

StorageCraft ShadowProtect v3.5 has numerous new features, including three time-saving remote management capabilities:

  •  Push Installation - using one of the supported discovery mechanisms, push install the latest StorageCraft ShadowProtect SPX or ShadowProtect 5 software to unprotected Windows or Linux endpoints quickly and easily, all from the ShadowControl management console.
  • CSV-Based Discovery - in addition to current hypervisor-based endpoint discovery, administrators can now provide a CSV-based discovery list of physical or virtual endpoints that can be used to monitor and manage with ShadowControl.
  • Centralized License Management - automatically activates newly-installed SPX or ShadowProtect 5 endpoints through ShadowControl by importing perpetual product keys into the license pool or by applying managed service provider (MSP) product keys generated through the MSP portal account.

“For more than a decade, IT professionals around the world have trusted StorageCraft recovery solutions to protect their systems and data. StorageCraft ShadowControl v3.5 makes backup and recovery even easier, allowing IT professionals to devote more time to other activities because they know they can depend on simplified management of their backup and disaster recovery environment,” said Brandon Nordquist, StorageCraft’s vice president of product management.

Other new ShadowControl v3.5 features and enhancements include: scheduled appliance backup support, generate certificate signing request (CSR) directly from the ShadowControl appliance, lock SPX backup jobs to prevent modification or deletion locally, enhanced IT Service Management (ITSM) notifications, and improved ShadowControl appliance update instructions. Additional information about StorageCraft ShadowControl v3.5 is available at

StorageCraft backup and disaster recovery solutions include the highly regarded StorageCraft ShadowProtect software line for Windows and Linux systems in physical and virtual environments. ShadowProtect is available in multiple versions so IT professionals can easily use the version that meets their needs, such as best-in-class backup, disaster recovery, system migration and data protection for servers, desktops and laptops. In addition to ShadowProtect, the company’s backup and disaster recovery solutions also include StorageCraft Granular Recovery for Exchange, StorageCraft ImageManager™ and StorageCraft Cloud Services™. 

About StorageCraft Technology Corp. The StorageCraft family of companies, founded in 2003, provides best-in-class backup, disaster recovery, system migration and data protection solutions for servers, desktops and laptops. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data, and lower the total cost of ownership. For more information, visit

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StorageCraft enhances UK presence with exhibit

StorageCraft announced this morning the StorageCraft Technology roadshow is set to make a stop at IP Expo Europe later this week to enhance its foothold in the U.K. and throughout Europe.  Storagecraft logo

"StorageCraft is enhancing its strong foothold in Europe, especially in the United Kingdom,” Ellen Marie Hickey, StorageCraft's European marketing director said. “This is an opportunity for IP Expo attendees to learn why information technology professionals trust StorageCraft backup and disaster recovery solutions in more than one million computer systems around the world."

StorageCraft will be available at booth M23 in the ExCel Exhibition Center from Oct. 7-8. 

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StorageCraft offers recovery without a ransom in new pricing structure

Paying for the protection of DRaaS seems futile when the service provider holds data and systems at a ransom after a disaster.

StorageCraft announced yesterday at VMworld a new pricing model for the StorageCraft Cloud Services disaster recovery solution designed to make StorageCraft products more accessible and eliminate the threat of hidden fees. storagecraft

“Data is the life-blood of a business. A business owner with data in a cloud should not be forced to pay a ransom to gain access to his or her data after a disaster. The new, simple pricing model makes StorageCraft Cloud Services as affordable as generic clouds, while offering recovery options that other clouds do not offer,” said Mike Kunz, StorageCraft’s Vice President of Worldwide Sales. “To put it simply, StorageCraft Cloud Services’ pricing allows users to focus on the recovery -- not on what is affordable to recover or how to pay for a recovery. Other vendors charge high fees at the time of recovery, such as essential CPU, RAM, and bandwidth resources. StorageCraft Cloud Services supports your business’ recovery point objectives and recovery time objectives, including full virtualization.”

Features of StorageCraft Cloud Services include instant virtualization and networking of cloud-based backups, personal control of cloud backups and a self-service Cloud Services portal.

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StorageCraft provides 30 percent discount on ShadowProtect and ShadowProtect SPX products

It’s better than a back-to-school sale on crayons and composition notebooks—disaster recovery and backup solution provider StorageCraft will continue to offer a significant discount on several ShadowProtect solutions in response to ongoing support from users and partners. storagecraft

StorageCraft announced today it is extending a 30 percent discount offer through Sept. 30 to partners and non-partners on virtual licenses, packs and bundles for its ShadowProtect and ShadowProtect SPX software purchased through StorageCraft and its distributor partners.

“The promotion has proved to be popular as IT professionals around the world have taken advantage of the opportunity to protect access to their data and systems with one of the most-trusted backup and disaster recovery solutions on the market,” said Mike Kunz, StorageCraft’s vice president of worldwide sales.

The ShadowProtect family creates backup images of Windows and Linux virtual machines, with recovery available minutes after a disaster, according to StorageCraft.

Those interested in learning more about StorageCraft and its solutions in-person can visit booth 2240 at VMworld Aug. 30 to Sept. 3.

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StorageCraft Announces Deal for Zenith Infotech Customers

storagecraft smallLast week, StorageCraft announced a special offer for Zenith Infotech customers who want to continue using StorageCraft ShadowProtect.

With this announcement, StorageCraft said that they are offering significant discounts to current Zenith Infotech customers with StorageCraft ShadowProtect licences can do a smooth transition from ZI to StorageCraft, to keep their customers backup consistent and current.

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StorageCraft Cloud Services Solution Exceeds Company Expectations for Storage Growth

storagecraft smallStorageCraft Technology Corporation recently announced that the addition of the StorageCraft Cloud Services solution has exceeded company expectations. The company designed this solution in December 2012 to be a stable and reliable platform for MSPs and VARs, and it is available to IT Pros in the US, Australia, Canada and New Zealand. In fact, the company explained that the Cloud Services solution has seen a 200% growth in data stored and a 99.99% uptime in cloud operations in its run to date.

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StorageCraft Releases Two Solutions for Microsoft Exchange Managers

Storagecraft logoToday, StorageCraft announced two solutions for Microsoft Exchange Server managers. The first is the latest edition of the company’s award-winning StorageCraft ShadowProtect Granular Recovery for Exchange Software, version 8, while the second is the StorageCraft Granular Recovery for Exchange. This second solution can be used with any non-StorageCraft BDR software.

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StorageCraft Expands "Across the Pond" into Ireland

Storagecraft logoStorageCraft is taking its business across the pond with its decision to open a new office and international headquarters in Cork, Ireland.

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StorageCraft Releases ShadowProtect IT PRO for Quick Recovery, System Migration

Storagecraft logoStorageCraft told us today that they have released a new tool known as ShadowProtect IT Edition PRO, which provides IT professionals unlimited disaster recovery, data protection and system migration for Windows systems in their environment, without installing any software.

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StorageCraft, ABS Team Up on Enterprise-Class BDR Solution for MSPs

We heard frStoragecraft logoom StorageCraft today that they have partnered with Advanced Backup Solutions to integrate StorageCraft ShadowProtect software into its line of Backup and Disaster Recovery (BDR) Appliances and offsite DR infrastructure.

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StorageCraft Offers Discount to MSP Partners

storagecraft smallYesterday, StorageCraft announced the start of a new offer for Canadian and US MSP partners, which includes a 30% discount on new devices using the company’s StorageCraft Cloud Services Platform. The offer will run until 30 September, 2013.

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Guest Blog: Avoiding the Darker Context behind the Phrase "End of Life"

Laura-Shafer  headshot -100x100By Laura Shafer, Director of Product Marketing, StorageCraft

There are few terms that stop people cold quite as much as the phrase End of Life. No matter what the context, the subject is very ominous. Even in most discussions that I have about software end of life here at StorageCraft, the subject brings on some squeamishness and a lot of squirming. We even give it an acronym—E.O.L.—to make sure we don’t have to think about its darker context.

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StorageCraft’s ShadowProtect IT Edition 5 is Ready for Action

StorageCraft today said that it released the latest addition to its line card of ShadowProtect BDR products. The company’s new Edition 5 version is loaded with various new features, such as support for Windows Server 2012 and Windows 8.

The platform is designed to provide system administrators with unlimited disaster recovery, data protection and system migration for every Windows system in a company’s IT environment without having to install any software. ShadowProtect IT Edition also allows administrators to recover data anywhere, at any time, enabling a business to continue operations following a disaster.

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StorageCraft Offering Free BDR Software Downloads to those Impacted by this Week’s Tornadoes

In response to the tornadoes earlier this week in Oklahoma and Texas, StorageCraft has pledged to provide relief by offering a free three-day version of its BDR software products, StorageCraft ShadowProtect IT Edition. The company is providing a free download to businesses and non-profit organizations in the regions that were affected by the storms.

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StorageCraft’s New ShadowProtect Version Allows for Quick Email Recovery

StorageCraft said it has released its StorageCraft ShadowProtect Granular Recovery for Exchange 7. Available to worldwide MSPs and VARs, ShadowProtect Granular Recovery for Exchange 7, which is the latest addition to the StorageCraft Recover-Ability solution, simplifies management and recovery of Microsoft Exchange Servers.

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