SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Get ready for SysAdmin's Day

SpiceWorksIt pros, especially those who provide any measure of tech support to “regular” people, are usually an underappreciated lot. I have a friend who regularly fills her Facebook wall with rants about how stupid “regular” people are and about how they blame her whenever they screw up their technology.

“Of course your keyboard stopped working when you spilled your coffee in it.”

“No you didn’t delete the Internet.”

“It means any key not the any key.”

“You utter and complete dolt!”

I made that last one up, but I’m sure she thinks it every day. I’m equally sure it’s common throughout the tech support community.

Anyhow, there is some evidence suggesting that IT people, especially tech support, occupy a rung on the social and professional ladder somewhere between Comcast retention reps and lawyers.

That’s why several IT focussed companies, including Symantec, Rackspace, Canon and Spiceworks, have been trumpeting SysAdmin Day. In fact, Spiceworks has expanded the concept into a Christmas-like season with a 12 Days of Sysmas concept, complete with daily giveaways and contests.

Founded in 2000 by Ted Kekatos, SysAdmin Day is an annual day of appreciation for IT pros.

“My inspiration for the holiday was a print ad that HP was running showing their new model at the time, an HP LaserJet 4000 printer,” Kekatos told Spiceworks in a 2011 interview. “I had just bought several of them. The ad showed a sysadmin sitting in his cube. Outside of his cube was a line of users bringing fruit baskets and flowers. I tore out the ad and showed it to my coworkers. I thought ‘Hey this is great! A sysadmin is getting flowers, fruit and wine from his users!’ So that was how System Administrator Appreciation Day 1.0 got started.”

Kekatos went home and registered the name and put up a simple website picking the last Friday in July because it “seemed like a good day to have a company party with ice cream and cake.”

“We’re all about IT pros,” says Jen Slaski, Exec. Director, Marketing Communications for the Austin, Texas-based Spiceworks, adding that the company which provides networking and solutions for IT staffers has been doing something to celebrate the event every year since it opened its doors in 2006.

This year you can download all kinds of cool SysAdmin Day things from Spiceworks, including:

sysmas-shirt-renderThe company also ran a contest for a funny T-shirt (they ordered 250 and had 4000 entries in the first day), is running a streeter called IT Ambush – one of those go-out-and-interview-the-common-man features like Jay Leno used to do (or Rick Mercer’s Talking to Americans if you live north of the 49th Parallel) – on itsYouTube channelthat asks those “regular” people what their SysAdmin does for them, and will live stream a special SysAdmin Day edition of its next CTRL+ALT+TECH episode at 10am CDT Friday, July 25th. (You can find out how to tune in here or, if you’re in Austin, you can attend in person and be part of the live studio audience. Lunch will be served.)

It’s not shocking that Spiceworks has embraced the event so vigorously. Today there are about 5 million IT workers in the Spiceworks network (out of a total of about 15 million sys admins globally), collectively supporting about 104 million workers in 1.8 million companies, and influencing about $570 billion of the global $3.8 trillion IT industry.

The whole thing has been a huge success for the company, which provides networking and management solutions for the IT community. “That’s one of the cool things about this,” says Slaski. “We came up with the whole concept for our existing users. But now we are getting new people coming into our community and participating. We’ve also seen other tech vendors jumping on the bandwagon and doing their own promotions around it.”

So, to everyone who has provided me with tech support over the years, Happy Sysadmin Day. It’s your day so kick back with a beer and put your feet up. But make it a quick one okay? My computer keeps showing me this unhappy face emoticon on a blue screen and a “your computer needs to restart” message:

BSoD in Windows 8

Continue reading
1913 Hits

Survey Says: 94% of SMBs to Use Tape as Part of Hybrid BDR

iron logoIron Mountain today released a study noting that almost all (or plan to) use magnetic tape cartridges as part of their BDR strategy.

Titled “Perception Versus Reality: The Role of Tape Backup in SMB,” the survey asked more than 400 North American IT professionals in March 2013 to assess the role tape backup. With 91 percent of the survey respondents coming from organizations with fewer than 250 employees, the results offer a unique glimpse into the IT landscape of today’s small and mid-size business. The survey was conducted by Spiceworks, the network for more than 2.5 million IT professionals.

Continue reading
1382 Hits

“Built in Spiceworks” Designed to Give Small Start-Ups a Giant Push

Spiceworks is working to assist SMBs in start-up mode with the introduction of “Built in Spiceworks,” a program designed to help B2B startups get to market and grow their businesses faster. The program pairs startups with hand-selected groups of IT professionals from Spiceworks’ network of 2.5 million to provide the feedback and advice companies need to develop and market the latest B2B products and services.

Continue reading
2053 Hits

SMBs are Continuing Migration to Cloud-Based Business Apps

Spiceworks logoSpiceworks released today the results of a new survey highlighting how cloud-based applications are forcing SMBs to balance IT requirements with employees’ needs for anytime, anywhere access to information. The report,“Catching up to the Cloud: Steady Migration Into Cloud-based File Sharing, Email and Productivity Services,”was sponsored by LogMeIn,  showcases the growing adoption of cloud-based applications at SMBs and how both companies and their employees play a role in the selection of most services.

Continue reading
2043 Hits

Survey Says: VMware Horizon View is preferred by SMBs Modernizing Windows PCs

VMware today revealed in a report conducted by Spiceworks that for a second year in a row, VMware Horizon View is the desktop virtualization solution deployed by SMBs. In addition, the study showed that VDI adoption trends among SMBs have remained steady during the last year, with end-user security and compliance continuing to be the biggest challenges for IT.

Continue reading
1897 Hits

Spiceworks Survey: SMBs Like BYOD, but are Wary of Security Threats

Spiceworks logoSpiceworks revealed in a survey that while SMBs show strong support for BYOD initiatives, they still see the technology as a security threat due to employee loss, theft of misuse of mobile devices.

The Spiceworks study “As BYOD Becomes Mainstream, Complexity Increases for SMBs,” revealed that 61 percent of SMBs have implemented a BYOD policy. However, despite this shift toward greater support, only 37 percent are managing or plan to manage mobile devices using a mobile device management (MDM) offering. The independent study was sponsored by Fiberlink, a leading provider of mobility management solutions for businesses.

Continue reading
1843 Hits

Oops…My Bad! 5 Blogs We Missed Last Week

Here we go again! As I do each week, I am really enjoying bringing our readers a quick round-up of the blog coverage I didn’t manage to get to during the week prior. We have been pretty busy around here at SMB Nation in gearing up for our SMB 150 Awards Gala Dinner, and our Spring Conference, which will be held May 3-5, 2013, at the Microsoft Redmond Campus. For more information, and to register, go to:

Continue reading
1802 Hits

Spiceworks Study Covers BDR in the SMB Space

Spiceworks logoSpiceworks today released the results of a recent Carbonite-sponsored survey of SMBs concerning BDR and data protection. Overall, the survey found that 45% of SMBs have experienced significant data loss.

Continue reading
1385 Hits