SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

SolarWinds N-able offers IT service management platform for SMB MSPs

SolarWinds N-able, a RMM and service automation software provider, announced yesterday the upcoming release of its IT service management platform for MSPs serving small and midsized businesses.

MSP Manager, available this September, is designed to increase efficiency and profitability for MSPs, with features including centralized customer knowledge management, mobile applications, integrated billing and a customer portal.

“One of the toughest challenges facing small and medium-sized IT service businesses is profitably growing revenues while acquiring new customers,” said JP Jauvin, General Manager, SolarWinds N-able. “Many IT service professionals are either using manual processes or complex software tools to manage the business, but what they really need is a cloud-based IT service management software platform that is simple, affordable and easy to manage.”

Pricing details and partnership information are available from SolarWinds N-able.

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N-able Launches ‘How To’ Biz Playbook on MSP Revenue Strategies

Mike CullenN-able by SolarWinds has launched what is reportedly the industry's first MSP Playbook, which delivers best practices and step-by-step business and technology guidelines to MSPs worldwide. Designed as an end-to-end business plan, the new MSP Playbook is valued at more than $50,000 and provides new and established MSPs with the checks and balances needed to build and maintain a successful managed services practice.

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Kevin Thompson, SolarWinds President and CEO, Joins Barracuda Board

gI 113718 Kevin Thompson 2Barracuda Networks has appointed SolarWinds president and CEO Kevin B. Thompson to a post on its board of directors. Prior to becoming chief executive officer in March 2010, Thompson held multiple leadership roles at SolarWinds. He joined the company as CFO and treasurer in July 2006. In July 2007, he became COO, and in January 2009, he became president.

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N-able CEO Gavin Garbutt Talks Acquisition, Retirement, Future Plans

Earlier this week, we broke the news that N-able announced its intent to be acquired by SolarWinds for $120 million in cool cash by the end of the month. The news item also noted that N-able’s CEO, Gavin Garbutt, will be retiring, and JP Jauvin, the company’s GM will take the reins once Garbutt hangs his hat for the last time at N-able’s Ottawa, Canada, headquarters.

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