SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Keeping Up with the Releases

There are a lot of great things to say about the faster release cycles we see with software these days. Bugs are fixed and features become available to us sooner, security issues are resolved quicker too. In a lot of cases, our operating systems and software packages are smart enough to check themselves and let us know updates are available or automatically install themselves.

I work between two different machines regularly and depending on my schedule sometimes favor one software updatemachine over the other for several weeks at a time. For better or for worse (mostly for the better), Windows 10 takes care of itself for me, as does Visual Studio Code and Docker for Windows. This means I often find myself sitting down at the “other” machine and once again waiting for those updates to install. While sometimes I admit to rolling my eyes in frustration every time I get an update alert, I do appreciate that I don’t have to think about those updates otherwise.

But for software that doesn’t automatically update, I will sometimes find myself wondering why demo notes I’ve drafted on one machine suddenly aren’t working when I try them on the other machine or worse, blaming documentation for being incorrect when the commands don’t work as instructed.

When it comes to documentation freshness vs software freshness… Let’s not go there today. I generally always start with docs.microsoft.com when I’m looking for information about Azure and other Microsoft products. While nothing is above being error free and sometimes out of date, more often than not my problems exist between my keyboard and monitor – in the form of some piece of software needing an update.

The top two things on my machines that I have to manually update regularly are:

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ECi Appoints Grant Howe as CTO

ECi Software Solutions announced today Grant Howe, newly named chief technology officer, will be responsible for product and technology strategy and execution across the ECi family of companies. ECi Software Solutions logo

“It’s exciting to be part of the ECi team and to support the entrepreneurial spirit of independent business owners,” Howe said. “I am looking forward to offering a growing variety of products and services that help them compete effectively in today’s market. I am always intrigued and challenged by the technology development that goes on behind the scenes but, at the end of the day, it’s the customer-facing benefits of improved efficiency, growth and profitability that truly bring value.”

Howe served as a senior technology executive at companies including Abila and NetIQ, and ECi CEO Ron Books said Howe’s knowledge in research and development and his team-building skills will fuel ECi solution development.

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Dell Releases Four New Software Competencies for Channel Partners

Dell Logo amllThis morning, Dell announced a series of enhancements to its PartnerDirect program, including the addition of four new software competencies. In addition, the company announced that today would mark the start of partner program homogenization between Dell and its acquired properties, including Quest Software.

The four new software competencies include:

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Kaseya’s New Software Tools Aim to Increase MSP Productivity, Custom Reporting

Kaseya has released a new set of software tools delivering enhanced functionality, performance and usability to increase productivity for corporate IT professionals and MSPs. With this latest release comes a new, consolidated network discovery, enhanced policy management for continuous compliance, and personalized custom reporting to time-strapped IT administrators.

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