SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

ManageEngine Adds Project Management, CMDB to ServiceDesk Plus

Manage Engine logoManageEngine said today that it is now offering the general availability of project management and configuration management database (CMDB) modules in ServiceDesk Plus – MSP, its ITIL-ready help desk software for managed service providers (MSPs). The addition of these two modules give MSP IT administrators and IT managers integrated tools that simplify the creation and tracking of help desk projects and that improve service quality.  

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