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SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Sennheiser helps activate the potential of Unified Communications with the launch of wired headset series Culture Plus

Old Lyme, Conn., November 9, 2015 – Sennheiser, a leading provider of premium headsets and speakerphone solutions, announces the launch of its new wired deployment headset Culture Plus. The new headset series is designed to facilitate office workers’ adoption of Unified Communications (UC) solutions and help activate their full potential.

Culture Plus headset  Seinhauser

Transitioning to UC environments means changing habits and communication cultures – within the organization as well as for the individual employee. As a direct communication interface between people, headsets play a significant role when implementing UC and positive communication experiences are crucial for higher adoption rates and hence a positive Return on Investment (ROI).

Sennheiser’s new Culture Plus wired series has been specifically designed for UC environments and swift user acceptance. The new, comfortable headset combines Sennheiser’s outstanding sound quality, 'instant comfort' features and an attractive design. Certified for Skype for Business and compatible with all major UC and softphone brands, the Culture Plus series is ideally suited for enterprises and offices that are adopting a new UC work-culture.

Culture Plus features Sennheiser’s sound quality, benefiting caller and listener alike. Sennheiser Voice Clarity, which is based on wideband sound, provides a warm, more natural listening experience while the noise-cancelling microphone ensures optimum speech intelligibility by filtering out ambient noise, delivering an optimal communication experience even in the noisiest environments. In addition, sound enhancement profiles automatically adjust audio settings to optimize either the voice quality of calls or the user’s multimedia experience. Culture Plus also features Sennheiser’s advanced ActiveGard™ technology developed to safeguard users from acoustic shock and sudden sound bursts.

The new headsets’ sleek look and quality design help ensure rapid user adoption. The stylish, contemporary appearance has been crafted with the user in mind, ensuring a good look whether used at the office desk or during video calls. The flexible, lightweight headband features leatherette padding that adjusts for a personalized fit, while large, acoustic foam ear pads with soft, removable leatherette covers ensure flexibility and wearing comfort throughout the day. The bendable boom arm allows the microphone to be placed in perfect position to ensure optimal microphone performance.

A functional in-line control unit ensures calls can be managed intuitively and seamlessly with the touch of a finger. In addition, the unit controls the switchable Noise at Work limiter compliant with EU’s Noise at Work Directive¤¤. When not in use, the headset can be stored and transported in a practical carry pouch.

“Headsets are an important consideration in any UC deployment”, says Lars Riis Rasmussen, Vice President of Sales and Marketing, EMEA, at Sennheiser Communications. "Culture Plus is an ideal solution for organizations that want their office workers to rapidly adopt headsets in a UC environment. It combines Sennheiser sound quality and instant wearing comfort in a communications experience that will make it easier to enjoy the benefits and activate the full potential of UC solutions.”

The addition of the Culture Plus wired series complements Sennheiser CC&O’s broad product portfolio of headset and speakerphone solutions for contact centers, office and UC environments, which capitalizes on Sennheiser’s 70 years of sound leadership, research and development.

About Sennheiser
Audio specialist Sennheiser is one of the world's leading manufacturers of headphones, microphones and wireless transmission systems. Based in Wedemark near Hanover, Germany, Sennheiser operates its own production facilities in Germany, Ireland and the USA and is active in more than 50 countries. With 18 sales subsidiaries and long-established trading partners, the company supplies innovative products and cutting-edge audio solutions that are optimally tailored to its customers' needs. Sennheiser is a family owned company that was founded in 1945 and which today has 2,700 employees around the world that share a passion for audio technology. Since 2013, Sennheiser has been managed by Daniel Sennheiser and Dr. Andreas Sennheiser, the third generation of the family to run the company. As part of the Sennheiser Group, the joint venture Sennheiser Communications A/S specializes in wireless and wired headsets and speakerphones for contact centers, offices and Unified Communications environments as well as headsets for gaming and mobile devices. In 2014, the Sennheiser Group had sales totalling €635 million.

For more information on our professional headset solutions, please visit

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Battle Tested – Sennheiser Headset in O365 UC Environment

For many, this is the brand that needs no introduction. Who can forget this German company with its yellow headphones in your youth, when you listened to the likes of the Allman Brothers, Fleetwood Mac, et al. I remember well, and Sennheiser headphones both revolutionized the listening experience and also kept family peace (so I didn’t play my rock-and-roll too loud).HarrySenn

Fast forward the movie and this well-respect brand associated with high-fidelity is not only alive and kicking but more relevant than ever. Sennheiser is now a major player in Unified Communications (UC) headsets. I’ve put the SD Pro1 to the test these past few weeks, and can report the following:

Supporting multiple call types. The ability to switch between my traditional Polycom VoIP phone and computer-based services like GoToMeeting and Skype is amazing. I can have my traditional calls via the SD Pro1 headset and my phone and then switch to Skype with push button ease for overseas clients. The “switching” has been flawless.

Range. Tested on the 20th floor of a busy downtown Seattle building, the range was impressive. I could migrate around the entire floor (even outside my leased office space) and once rode the elevator down, keeping the session alive until the 18th floor. That was unexpected.

Fidelity. The proof is in the ear of the customer. When using SD Pro1, I repeatedly asked how my sound quality was. I did this for two reasons. First, I wanted to know how well the SD Pro1 actually works. I’ve heard reactions from “fine” to “best ever.” Second, I wanted to practice what I preach. I’m so pissed off at people using UC solutions like Skype for Business and talking into their built-in laptop microphone. The sound quality for computer-based microphones sucks. I refuse to devolve about 15-years to poor quality VoIPy-like conversations. My point is that I’ve made a commitment to sound quality with Sennheiser and my entire staff is outfitted with the same. Stamp out poor sound quality in UC!

Music to my ears. Returning to my Sennheiser roots, I discovered I can listen to music while working and switch to incoming phone calls with ease. Using the online streaming capabilities of my laptop, I can listen to my beloved KEXP public radio ( during the day. This hip station streams alternative music that keeps me calm and young at heart.

So find out for yourself if Sennheiser SD Pro1 allows you to step up to the next level with UC.

PS – Sennheiser is a sponsor at this weekend’s Fall conference in Redmond! Still time to join us in-person or via live streaming. Visit

by Harry Brelsford, CEO, SMB Nation

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Sennheiser turns seventy, celebrates continued CC&O growth

As nations across the globe remember the 70th anniversary of the end of World War II this week, the industry can celebrate another milestone—Germany-based Sennheiser’s 70th year in the marketplace. sennheiser

Take a listen to audio solution provider Sennheiser, which announced last week the anniversary and discussed its updated portfolio.

Its call center and office segment, launched into the telecommunications space in 2011, is key to the company’s continued growth, according to Sennheiser, with year-over-year sales growth of 103 percent.

“Sennheiser has decades of experience delivering high-end, industry-leading audio products to a roster of complex verticals,” said Bill Whearty, vice president, sales and marketing at CC&O at Sennheiser. “Competitors have difficulty comparing our legacy in the professional audio marketplace, which harks all the way back to 1945. We’re proud to leverage that expertise and engineering prowess in the contact center and office environments, so the business community can benefit from this level of quality technology. As the company celebrates its 70th anniversary, we look forward to observing our fine standards of audio quality, elevating the effectiveness of even the most sophisticated telephony system.”

The company is focused on fostering CC&O growth in the United States, Denmark, Germany, France and Benelux, and estimates increased market shares in the telecommunications and office markets.

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Novus Set to Distribute Sennheiser VoIP Headsets

Novus logoThis morning, Novus, a Connecticut-based telephony distributor, announced entry into a distribution agreement with award-winning recording and transmission device manufacturer, Sennheiser. Today’s announcement will pull a wide variety of Sennheiser’s wired and wireless devices into the Novus Endpoint Affiliate Program.

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