SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Latest Scribe SMB Technology Report Includes Findings on SMB CRM, Investment Trends for 2013

Scribe Software LogoLast week, CRM data integration provider, Scribe Software, released the results of their late Nov/early Dec 2012 industry study on the state of CRM for SMBs, including common “pain points” and areas of investment for 2013. Scribe received 306 responses from their customers, channel partners, prospects and system integrators for the study, which showed five key trends for how SMBs utilize, manage and research for their CRM systems.

The five key trends from the study are as follows:

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