SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

SAP will shut down SAP Anywhere service for SMBs

Two years after its launch, the service had attracted around 30 active customers

By Peter Sayer

DG News Service - Paris bureau chief, IDG News Service | MARCH 28, 2018

 

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SAP has decided to “sunset” a front-office service with which it hoped to crack the small business market.

Launched in May 2016, SAP Anywhere was supposed to help small companies build online stores, create marketing campaigns, manage inventory and analyze business performance. To achieve this it offered integrations with web services from Google, PayPal and United Parcel Service.

Perhaps more surprising than SAP’s retreat from the small-business market is how little ground it won there.

Despite a worldwide footprint, with launches in the U.S., China and across Europe, SAP Anywhere has fewer than 60 customers -- and almost half of those are inactive, said an SAP representative.

Inactive customers have been given 30 days notice, while active customers will be supported to the end of their current contract, said the representative.

“The needs of each customer are unique, but we will offer alternatives wherever suitable and we will be interacting with each active customer,” he said via email.

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Avnet adds Alert Logic to portfolio

Technology distributor Avnet today it expanded its portfolio of offerings with SaaS solutions from Alert Logic. 

Avnet will provide Alert Logic’s services to VAR, MSP and ISV partners in the U.S. in Canada through Avnet Cloud Solutions. avnet

“Avnet’s new relationship with Alert Logic will bolster the ability of our partners to deliver critical cloud security services that help keep their customers’ data safe and compliant, allowing them to focus on running their businesses,” said Tim FitzGerald, vice president of Avnet’s cloud solutions business in the Americas. “The addition of Alert Logic expands our cloud ecosystem with another important ally toward providing our partners with the strategic guidance, resources and packaged offerings to quickly, securely, and cost-effectively build and grow their customers’ cloud computing platforms.”

More information about solutions from Avnet and Alert Logic is available here.  

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SaaSMAX announces speakers, topics for ‘Partner Perspectives’ webinar

SaaSMAX announced earlier this week it plans to host the Partner Perspectives August Edition at 10 a.m. PT Aug. 21, a webinar addressing how attendees can build a successful SaaS solution provider practice. saasmax

“The new SaaSMAX Partner Perspectives monthly series is a much needed addition to the Reseller Community via its peer-led forum,” said Clinton Gatewood, webinar host and VP of reseller engagement and matchmaking. “We're bringing together a panel of SaaSMAX Resellers who sell multiple SaaS applications every day and are building up a steady stream of recurring commissions. We had several dozen attendees for our inaugural July webinar, and expect attendance will increase for the August event and each month thereafter.”

Panel discussion topics include client relationships when delivering SaaS applications, managing relationships with SaaS vendors and the impact of selling SaaS on business and employee processes.

Kirk Lesser, president and founder of Renascence IT Consulting, Inc., and Christopher Alghini, principal consultant at Coolhead Teach, join the panel of speakers to share SaaS experiences.

Free registration for the live webinar is available here. SaaSMAX will have a recorded copy of the webinar available at a later time.

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My Digital Shield Hires Jason Graf as VP of Operations

my digital shield

SMB Security-as-a-Service provider My Digital Shield announced today Jason Graf joined its executive team as vice president of operations, a role in which Graf will provide operational oversight for implementation, management and support of MDS services.

“My Digital Shield has offered me the opportunity to leverage my background in IT security, particularly within the SMB space, to aid both partners and their customers in maximizing usage of MDS’ security solutions,” Jason Graf said. “I look forward to helping grow our team’s expertise within the always intriguing world of IT security.”

Graf most recently worked at The IT Company LLC as director of project services, and MDS CEO Andrew Bagrin said his extensive experience in IT and project management is vital to the growing MDS executive team.

 

 

 

 

 

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Stoneware, Inc. Announces Future Release of Hosted Solution, Two “Boosting” Add-ons

stonewareStoneware, Inc., an Indiana-based Lenovo company, recently announced that it will be releasing a SaaS version of its webNetwork solution. In addition, the company stated that it has two new add-ons for webNetwork, designed for online security and ease of browsing.

The SaaS version of webNetwork will be hosted in secure data centers. Features of this upcoming release include enhanced support for HTML5, Chromebook, Android tablet and Mac technologies, webPass Single-sign-on, access to public cloud and network storage via webStorage and the ability to deliver published Windows/virtual apps to a variety of devices.

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White Paper: “The Dos and Don’ts of Company-Wide SaaS Deployments”

SaaS deployments WP CoverWe were recently contacted by Dina Moskowitz, CEO or SaaSMax with a new white paper she wanted us to share with our community.

The white paper, titled “Dos and Don’ts of Company-Wide SaaS Deployments,” is based on an interview between Corel CEO, Tom Berquist and SaaSMax/Prialto. Berquist has been refining his SaaS Deployment best-practices over the past four years, and this new white paper outlines his process.

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FireEye Combines Virtual Machine Technology, Big Data Analysis, to Counter Cyber Attacks

FireEye logoFireEye earlier this week released Oculus, which is reportedly the industry’s first global, real time, continuous protection platform. The company says that with Oculus, it is delivering what it believes is the world’s strongest defense system to counter today’s targeted cyber attacks.

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Former LPI Manager Jeff Dryall Joins VAR Dynamics as Biz Dev Director

Jeff DryallYou heard it here first…Jeff Dryall informed us today that he taken on a new position at VAR Dynamics as Director of Business Development. Dryall, who most recently was with Level Platforms, left a few weeks after the RMM company was acquired by AVG Technologies, and has since been looking for his next best opportunity.

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SaaSMAX Launches its SaaS Marketplace Today at ChannelCon

email logo smallThis week in Orlando, CompTIA is hosted its annual industry event (formerly known as Breakaway) renamed ChannelCon. Of course, as with every industry event, especially in the IT world, there are always going to be announcements and new product launches and this week’s event is no exception.

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RIP the “Old World,” and why Cloud will cause Inevitable Change

51By Ian Moyse - Sales Director, www.workbooks.com  

The need for change and acceptance of the fact that your “status quo” for business may be no, has never been truer.  I have been speaking on the effect of the cloud for the past 8 years, and the past two have provided much comment on the visible effects we had and are seeing.

Before commenting on why IT supply chains have to adapt and why now is the time to take action I would like to draw context from other sectors and the customer experience they deliver that is causing a well-publicized demise.

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Work Market Continues Growth Upswing with $10M Expansion Financing

Jeff Leventhal, CEO of Work Market, reached out to us today to let us know about the company’s most recent round of funding. This time it’s a $10 million Series Scale financing. The round was led by new investor SoftBank Capital with participation from existing investors Union Square Ventures and Spark Capital. Jordan Levy, General Partner with SoftBank Capital NY, will join the Work Market Board of Directors as an observer.

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Concur App Center Expected to Streamline T&E Processes to more than 20 Million Users

Concur yesterday introduced the Concur App Center—a marketplace for Concur clients and their employees, at Fusion, its client and partner conference. The new App Center will help businesses and their travelers discover applications that deliver significant value to the enterprise as well as to their business travelers. Through the Concur App Center, web and mobile software developers can list applications (apps) that are integrated using Concur’s open platform.

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Kaseya Advances System Management with Complete SaaS Management, Free IT Tools

Kaseya said today that it is providing an extensive set of new SaaS IT tools. Free versions and subscription license offerings are available, depending on user needs. The company will now offer a complete multi-tenant SaaS systems management solution meeting the needs of modern IT organizations, as well as provide a free and subscription license IT tools to address specific IT pain points. These pain point driven tools can be as simple as a patch status audit or security audit to a complete patch management solution.

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Kaseya Advances System Management with Complete SaaS Management, Free IT Tools

Kaseya said today that it is providing an extensive set of new SaaS IT tools. Free versions and subscription license offerings are available, depending on user needs. The company will now offer a complete multi-tenant SaaS systems management solution meeting the needs of modern IT organizations, as well as provide a free and subscription license IT tools to address specific IT pain points. These pain point driven tools can be as simple as a patch status audit or security audit to a complete patch management solution.

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Kaseya Advances System Management with Complete SaaS Management, Free IT Tools

Kaseya said today that it is providing an extensive set of new SaaS IT tools. Free versions and subscription license offerings are available, depending on user needs. The company will now offer a complete multi-tenant SaaS systems management solution meeting the needs of modern IT organizations, as well as provide a free and subscription license IT tools to address specific IT pain points. These pain point driven tools can be as simple as a patch status audit or security audit to a complete patch management solution.

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Friday Afternoon Club with: Rick Faulk, CEO, Intronis

Earlier this week, we reported that Intronis completed its search for a new CEO. Most of you in our community know that the BDR provider’s previous CEO, Kent Plunkett departed last fall. Since then, Jay Bolgatz, Intronis’ VP of Engineering had been filling in as interim CEO while a search committee sought out a new leader.

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Survey: Cloud, SaaS Channels More Important than Ever

Avangate yesterday announced the results and availability of a commissioned Technology Adoption Profile (TAP) conducted by Forrester Consulting on behalf of Avangate. The research highlights the increasing role resellers will play, with 66% of surveyed companies indicating that channel partners are strategically important to growing revenues from their SaaS products.

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Zoho Fortifies its CRM with Dropbox, LiveDesk Integrations

Zoho is now offering the latest round of upgrades to Zoho CRM, the company’s online CRM. The new features start with BCC Dropbox, which lets users BCC customer emails to CRM in order to associate those emails to the related customer records inside Zoho CRM. Integration with Zoho LiveDesk brings customer support and customer information together. Custom Related Lists brings customer information from multiple sources, including third-party applications, into Zoho CRM, making it the central place to aggregate all your customer information. MailMagnet for Mobile brings the power of MailMagnet — email filtering based on active deals in CRM — to Zoho CRM iPhone, iPad and Android mobile apps.

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CA Technologies Advances SaaS Management with its Nimsoft Service Desk 7

CA Technologies said today that it has launched CA Nimsoft Service Desk 7 (NSD), the latest version of its flagship SaaS service management solution. 

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Zetta.net Announces General Availability of DataProtect Solution for NetApp

Zetta LogoEarlier this week, Zetta.net released news that their Zetta.net DataProtect for NetApp solution was generally available. This solution is the first SaaS-based BDR for NetApp Filers.

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Cloud Nation Launches Portal to unite Technology Providers, MSPs and Small Businesses

cloud nation logoCloud Nation today announced the launch of its Cloud Solutions Portal designed to allow MSPs (VARs) to deliver enterprise quality cloud solutions to small and medium size businesses.

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