SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Dell Releases PartnerDirect Program Updates with Channel Focus

Dell Executive Panel resizedToday at Dell World 2013, Dell released a series of enhancements to its PartnerDirect Program designed to strengthen Channel focus. These enhancements include three new initiatives, as well as updated partner opportunities.

(Pictured: Dell Executive Panel making the PartnerDirect announcement today at Dell World 2013. Photo by Joshua Liberman)

The Dell PartnerDirect Program is now in its 6th year and accounts for roughly 1/3 of the company’s revenue. As of today’s announcement, the PartnerDirect Program has 143,000 global partners. As some of you recall, the company made an announcement in November that it was combining the channel and direct sales teams into one organization to foster collaboration and customer care, as well as improving the go-to-market model, which allows partners to increase predictable profits and decision-making speed.

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Help Needed: Complete Our Partner Survey

We are a vibrant community that has no problems offering advice and opinions. That’s great because we need your help now. In preparing for the SMB Nation Fall Conference (Oct 10-12), Scott Bekker (Editor, Redmond Channel Partner magazine) and myself are going to deliver a speech on “Why Most Partner Programs #FAIL!” In order to develop the absolute best content for this speech, we need to gather your input on what’s the partner program landscape in our community.
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Dell Releases Four New Software Competencies for Channel Partners

Dell Logo amllThis morning, Dell announced a series of enhancements to its PartnerDirect program, including the addition of four new software competencies. In addition, the company announced that today would mark the start of partner program homogenization between Dell and its acquired properties, including Quest Software.

The four new software competencies include:

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Rebit Introduces New Partner Portal

RebitLogo-C50M0Y100K0gray-tagline.151826Rebit said today that it has launched its new Partner Portal, a web-based tool where approved partners can provision, manage, and monitor Rebit backup solutions.

Once approved as a partner, the Rebit Partner Portal provides small business customers with a one- stop-shop for performing essential operations to manage Rebit backup more efficiently.

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Microsoft Launches Devices Program to Bring Surface via the Channel

We heard yesterday from Microsoft that the company has formally launched its new Microsoft Devices program to bring its Microsoft Surface tablet to the channel.  As outlined in a blog posted by Jenni Flinders, Microsoft’s VP US Partner Group, the new program will involve the Surface device to be distributed via a partner ecosystem that can sell the device to organizations of all sizes; participating distributors include Ingram Micro, SYNNEX Corporation and Tech Data. Resellers included in the program are: CDW, CompuCom Systems, Inc., En Pointe Technologies, Insight Enterprises, Inc., PC Connection, Inc., PCM, Inc., Softchoice, Softmart, SHI International Corp., and Zones Inc.

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HP Makes Changes, Enhancements to PartnerOne Program

HP today announced enhancements to its flagship PartnerOne program, helping HP partners to accelerate growth and profitability, while strengthening their competitive differentiation in the market.

According to a press release issued today by HP, the changes to the program will be effective Nov. 1, 2013.

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HP’s Managed Print Specialist Reseller Program to Deliver Cloud-Based Solutions

HP today announced new cloud solutions that help organizations improve efficiency and productivity while helping to ensure secure access to business information virtually anytime, anywhere.  

The company also introduced a new offering that enables channel partners to enhance their customer service and deliver on their own business objectives.

The HP Managed Print Specialist Resell program delivers cloud-based tools and sales options that help qualified partners control the managed print services (MPS) selling process and retain direct contract ownership without making a substantial investment in new infrastructure.  

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BlackBerry Makes Changes to its Partner Support Services Program

BlackBerry recently announced that it has revamped its BlackBerry Partner Support Service (BPSS) program to ensure its partners are able to continually and effectively collaborate with BlackBerry to provide end users with high-level customer support.

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Carbonite Helps VARs Combat Database Risk via Backup Program for SMBs

Carbonite said earlier today that Database Backup is now available for its online backup reseller partners to offer to their small business clients. Through the Carbonite Database Backup solution, resellers can now deliver a comprehensive cloud backup solution and ensure their clients can rest easy knowing their backup is protected offsite – securely, automatically and affordably.

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Friday Afternoon Club: Janet Schijns, vice president of medium business and channels, Verizon Enterprise Solutions

Earlier this week, Verizon announced that is focused on simplifying its relationship with indirect sales channels and the companies that form its extensive technology ecosystem. What this translates to is the company is keeping it simple and organized for its partner ecosystem serving the SMB community. It consolidated several existing business channel programs to form one umbrella of services that is now known as the Verizon Partner Program. This was designed, according to the company, to make it easier for its current SMB partners to expand their business, as well as creating new opportunities for their respective end users.

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Verizon Targets Mid-Market with New Partner Programs

Verizon announced today at the Channel Partners event in Las Vegas that it is simplifying its relationship with indirect sales channels and the companies that form its extensive technology ecosystem. Therefore, as a result, it is consolidating several existing business channel programs under a new “best-in-class” Verizon Partner Program to make it easier for its members to expand distribution and create new business opportunities for their customers.

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Cisco Furthers its Support of Midmarket Partners with New Collaboration Tools

In a blog post forwarded to SMB Nation, Cisco’s Richard McLeod, senior director of Cisco’s Worldwide Collaboration Channel Sales, discusses how the company is furthering its push to support partners (and the customers they serve) in the midmarket space. Interestingly enough, the news came to us on a day when Cisco reported a small gain in earnings for its fiscal second quarter, helped by growing sales of its networking and corporate IT gear. (Pictured at right): Cisco's Business Edition 6000

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Unitrends Launches UniRewards Channel Partner Program

Unitrends logoYesterday, Unitrends expanded their UniRewards Channel Partner Program.  This program, which incentivizes sales of Unitrends solutions, has been in a pilot stage since October 2012, but is now open to all of the company’s 500+ global partner organizations.

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F5 Networks Announces Expansion to Partner Program

F5 NetworksToday, Seattle, WA-based Application Delivery Networking services provider, F5 Networks, Inc., announced an expansion to their UNITY Partner Program. The new series is the GUARDIAN Professional Services Partner Program, which provides added benefits for F5 partners who have professional/consulting services in conjunction with their authorization tier requirements. This particular program is focused on market promotion, education and sales enablement.

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