SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Skype for Business Book from Two O365 Nation Alums!

Skype for Business Book from Two O365 Nation Alums!

For those of you looking to start-over with Office 365, there is good news. Two independent Microsoft consultants from opposite ends of the planet came together to write the most comprehensive end user guide on Skype for Business.

Robert Crane and Greg Plum collaborated on the document, which morphed into over 200 pages of screen shots and step-by-step commentary, aimed at the segment of the market who needed it the most… the end user! They have announced the release of Getting Started with Skype for Business Online.

Robert is the principal of CIAOPS, located in Australia. He is a recognized author, speaker, and Office 365 expert. Greg is the principal of PlumUC, a unified communications practice in Newark, DE, with a focus on collaboration services and voice options for Skype for Business.

Robert and Greg first met in 2014 at Harry’s first O365 Nation Conference at the Microsoft campus in Redmond. Fast-forward 12 months and add the rebranding of Lync to Skype for Business, creating the impetus for this project.

‘We are excited to offer a complete recipe for success for Skype for Business, one of the industry’s hottest communication services,” explains Greg Plum. “Robert is a tenured author, who provided the guidance needed for my freshman writing endeavor.”

Greg and Robert have already enjoyed some early success with book sales. In addition to direct sales, Velis4, a Pennsylvania-based UC company providing PSTN voice-enablement of Office 365 and Skype for Business, gives a hardcopy of Getting Started for Skype for Business Online to every new Skype for Business customer.

Get your own copy of Getting Started with Skype for Business:


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snom technology AG Named Gold Exhibitor at ITEXPO West

snom LogoThis morning, snom technology AG announced that they are a Gold-level exhibitor at the upcoming ITEXPO West Conference, taking place at the Mandalay Bay Resort in Las Vegas from August 26-29. This year’s ITEXPO West will feature over 150 exhibitors and is expected to draw thousands of attendees.

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snom To Demonstrate PC Pairing Deskphones at Microsoft WPC 2013

snom LogoEarlier this week at Microsoft’s WPC 2013, snom technology AG announced that their UC edition phones will feature updated firmware, which will allow users to access expanded Lync features.

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Microsoft WPC: Chinook Communications Launches Total Connect UC Package via Lync

And the news out of Microsoft’s WPC event this week just keeps on a comin!

Chinook Communications said today that it has made enhancements to Total Connect, a fully integrated advanced collaboration and communication bundle for SMBs. The Total Connect updates are enabled by Chinook Communication’s production release of Microsoft’s Lync Server 2013 Multitenant Hosting Pack.

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Life Learner

Long-time SMB Nation friend Matt Landis, a Microsoft MVP in the Lync telecom/UC area, posted up the results of an informal survey about higher education and the computer guy. The results are disturbing and warrant further analysis. When asked about graduate school, his IT experts universally replied NO THANKS! You can read his original work here.

I disagree. Consider the following...

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Novus Set to Distribute Sennheiser VoIP Headsets

Novus logoThis morning, Novus, a Connecticut-based telephony distributor, announced entry into a distribution agreement with award-winning recording and transmission device manufacturer, Sennheiser. Today’s announcement will pull a wide variety of Sennheiser’s wired and wireless devices into the Novus Endpoint Affiliate Program.

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LifeSize Deepens Collaboration with Microsoft via Lync Room System

LifeSize, which is a division of Logitech, said that it has formed a deeper collaboration with Microsoft through its product development of a Microsoft Lync Room System. The joint effort with Microsoft enables LifeSize to deliver a video and collaboration solution that brings the familiar Lync unified communication experience to the meeting room.

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