SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Onward and Upward – Jamison West’s New Gig

Over the past few months, I’ve teased you with forthcoming changes in the world of Jamison West. He essentially divested

his MSP practice business interests, sold his Seattle home into a strong market and moved to Las Vegas with his family (pictured). It would jamisonbe easy to assume it was the record setting monsoon season in Seattle that caused his move to fun and sun but it’s more than that.

So it’s time to let the cat out of the bag. What’s the story with Jamison? With life changes afoot, West is the new CEO for Teamatics. It’s kinda like Myers-Briggs meets Slack. To level set, Microsoft Teams is the competitor to the wildly popular Slack. It represents Microsoft’s latest endeavor into the malleable world of collaboration (following similar positioning with Yammer, SharePoint, Skype messaging and so on). Slack largely created the latest generation of collaboration with what started as a IM tool for gamer developers and was validated but serving as a rapid development environment for the reboot of the web site. I view Slack as an internal email replacement to keep my Inbox free. I’m using Microsoft Teams as well but it feels more like a document storage corpus to me (say SharePoint Jr.). Admittedly I’ve only been using Microsoft Teams for five months and it only recently was officially released so the Microsoft Teams journey continues.

West is leveraging Microsoft Teams as a “new platform for developing human capital and improving team performance.” His firm Teamatics strikes me as one part Myers-Briggs, one part peer group/living theology and one part technology. I’d first and foremost define this as a services business, not a product line. West’s calling is and has been for some time to help others ad this new venture allows for that.

Of the launch, West said, “In my 20-plus years of managing teams and leaders of teams I’ve struggled to find a simple, accurate way to ensure talents are aligned to objectives and that the team is aligned with each other and to the culture of my company. I am thrilled to be part of a new team that has done incredible work to solve that problem.”

I’ll continue to monitor this startup.

UPDATED: Let me know if you thing we should weave Jamison into the fabirc of our upcoming six-part MSP Tech Talk series? He is a frequent speaker in the SMB MSP channel partner community. Hmmm...

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The Disappearing MSP Middle Class (Part One of a Series)

MSP Middle class picThe maturity of the SMB community is starting to show. In a new series of articles, I detail the current shakeout amongst IT Pros, vendors and other community members that isn’t in any way wrong, it’s just a reality. I’ll explore master MSPs built for scale, lifestyle consultants built for pleasure. Plus I’ll explore the sales agent and contractor community. I’ll even talk about how to “hang on fast” and how you can try to avoid the middle class trap that I’m about to reveal to you.

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Oh My – OOMA Small Business Phone System…

To this day, there is still an opportunity for a “void filler” to satisfy the demand for telecom in small business, created by the abrupt departure of Microsoft Response Point in 2009/2010, and the slow fade of the Cisco small business phone systems a la its refocus on the enterprise. The very first one in the world was awarded to Jamison West (pictured at right in white shirt), a Seattle-based MSP, as part of the SMB Nation Spring Conference prize drawings.

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