SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Switch announces integration with Office 365

Office 365 is too key to the business world for forward-looking technology companies to ignore. Switch, a cloud-based business phone system provider, announced yesterday it is now fully integrated with Office 365 and also offers an open version allowing any business in the U.S. to sign up. 

“Any size business that moves to Google Apps and Office 365 understands the value of the cloud,” CEO Craig Walker wrote. “IT departments at enterprises that are making the move really, really understand it. They know that employees need to be productive when they work remotely, whether it’s down the block or on the road, and having on-premise email, calendar and documents doesn’t make sense any more. Cloud adoption is inevitable, not just for productivity suites but for business phones, too.”

Switch was built around the WebRTC framework, which continues to be heralded and updated by Google, Firefox and Microsoft, and now has data centers in Australia, Asia, Europe and the U.S. to keep multi-national customers connected. 

More information is available here on the Switch blog.

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Passportal Integrates With Autotask

Late last week, Passportal, Inc. announced that their software will integrate with Autotask, which will allow MSPs to synchronize resources and accounts between the two solutions. This integration announcement is a foreshadowing of Passportal Inc.’s company mission for the coming year.

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VaultLogix Announces Integration With LabTech Software

vaultlogix logoThis morning, VaultLogix announced and integration partnership with LabTech Software that will allow LabTech’s RMM solution to actively monitor Vaultlogix’s Advantage Cloud Backup and Recovery Service.

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Latest Scribe SMB Technology Report Includes Findings on SMB CRM, Investment Trends for 2013

Scribe Software LogoLast week, CRM data integration provider, Scribe Software, released the results of their late Nov/early Dec 2012 industry study on the state of CRM for SMBs, including common “pain points” and areas of investment for 2013. Scribe received 306 responses from their customers, channel partners, prospects and system integrators for the study, which showed five key trends for how SMBs utilize, manage and research for their CRM systems.

The five key trends from the study are as follows:

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