SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Changepoint to unveil business execution management platform

Today’s latest technology is designed to make decisions easier for both businesses and tech professionals.

Changepoint, a portfolio management and professional services automation service provider announced today it will reveal its business execution management solution at a U.S. Gartner symposium Nov. 5. 

"In today's evolving business landscape, CIOs and senior executives need solutions that enable them to make agile and strategic business decisions," said Mark Upson, President of Changepoint. "Changepoint's BEM platform does exactly that, and there is no better place to introduce it than Gartner ITxpo, where the focus is on bringing new insights and tools to a high-level audience of IT and business leaders.”

Changepoint will also showcase the solution at symposiums in Australia and Spain.

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Enterprise Mobility research from Gartner and CompTIA highlights opportunities, challenges for MSPs

Comptia logoIf you were wondering why Microsoft felt a need to “remind” everyone that they are a player in the Enterprise Mobility Management (EMM) market last week, you didn’t have to wait long. A couple of key EMM studies were released this week including interesting new research from CompTIA, which highlights potential business opportunities for solutions providers, and Gartner Group’s EMM Magic Quadrant.

The MQ provides a snapshot of the EMM vendor landscape, grading each vendor by completeness of vision and ability to execute and then labeling them – Leaders, Challengers, Visionaries and Niche Players – based on their capabilities. Fourteen vendors get some love from Gartner, from leaders MobileIron and IBM to niche players Tangoe and Landesk. Microsoft isn’t mentioned, despite making several EMM moves late in 2013 (The company has stated that it is confident it will be included next year).

Gartner defines EMM as the following:

“Enterprise mobility management (EMM) suites consist of policy and configuration management tools and a management overlay for applications and content intended for mobile devices based on smartphone OSs. They are an evolution from previous generation MDM products that lacked application and content management. IT organizations and service providers use EMM suites to deliver IT support to mobile end users and to maintain security policies.”

Gartner logoAccording to Gartner, an EMM suite provides hardware inventory, application inventory, OS configuration management, mobile app deployment, mobile app configuration and policy management, remote view and control for troubleshooting, execute remote actions and mobile content management.

The vendors:

Leaders: AirWatch, MobileIron, Citrix, Good Technology and IBM.

Challengers: SAP.

Visionaries: SOTI, Symantec and Sophos.

Niche Players: Blackberry, Tangoe, LANDesk, Absolute Software and Globo.

Gartner expects the EMM to continue evolving and thus posing challenges for vendors and service providers. “As enterprises' use of mobility becomes increasingly complex, their requirements to protect data and support users will become more complex as well.”

Meanwhile CompTIA’s Third Annual Trends in Enterprise Mobility found that while many organizations are pushing aggressively ahead with mobility programs, many are facing significant challenges – challenges that could mean major opportunities for service providers.

Key findings:

Among companies that provide mobile devices, 76 percent provide smartphones and 61 percent provide tablets, implying that many workers are operating in a threedevice environment.

More than 70 percent of all companies, regardless of BYOD stance, have made some level of investment in mobile devices and technologies.

There has been no significant progress in building formal mobility policies over the past year. Just 30 percent of companies have such a policy in place.

Security is one of the top challenges for companies, including the ability to centrally monitor and control security; and poor security implementation by end users.

Essentially, managing mobility – from procurement to management – is a major challenge for many organizations. CompTIA found that small companies are hampered by serious resources constraints, medium-sized firms have more resources but have to balance the needs of IT with the needs of users department and large firms have to deal with a high degree of complexity, with a large number of employees using a significant variety of devices. Alleviating these pain points could mean significant revenues for solution providers.

“Mobile devices get used heavily in employees’ personal lives, but there are enterprise aspects such as encryption, proper security settings and enterprise apps that require further and ongoing education,” said Seth Robinson, director, technology analysis, CompTIA in a statement.

The Third Annual Trends in Enterprise Mobility study is based on an online survey of 400 business and IT executives in the United State who are directly involved in setting or executing mobility policies and processes within their organization. The survey was conducted in March 2014. More data from the study is available at

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Gartner: PC Shipments to Decline 10.6%; Tablets to Increase 67.9%

Analyst firm Gartner has released a study revealing that traditional worldwide PC shipments are expected to decline 10.6 percent by the time the year is out; tablet shipments are expected to jump a whopping 67.9 percent by the time we ring in 2014!

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Gartner Releases Q1 2013 IT Spending Forecast Results

Gartner LogoGartner, Inc. yesterday released the primary results of their Worldwide IT Spending Forecast for 2013. The study, which is based on sales from thousands of global vendors, found that total IT spending is expected to reach $3.8 trillion in 2013, which is a 4.1% increase over 2012.

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Gartner Announces Preliminary Q4 2012 PC Report Results

Gartner, Inc. LogoToday, Gartner, Inc. released the preliminary results of their Q4 2012 PC Shipments Report. Overall, PC shipments totaled 90.3 million units, which is a 4.9% decline from Q4 2011.

Gartner Principal Analyst, Ms. Mikako Kitagawa, looked beyond economic factors to explain why PCs are on the decline:

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