SMB Nation Blog

SMB Nation has been serving the Bainbridge Island area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Check out our new look!


Check out our new look!

A few weeks ago we announced we were rolling out Bigger Brains v3 to our MSP / IT Service Pro resellers.  The update is mostly in place now (there are a couple of small issues the team is still fixing), and next week we'll host a webinar to show off the new features AND how you can use Bigger Brains to boost your MSP/CSP/IT Service Pro business.  

What's New?

  • New Discussion Forums for Resellers (Look for the "Discussion Forum" tab in your reseller portal).  Great for sharing ideas on how to best use Bigger Brains within your IT business.
  • New Course Discussion Forums (Inside the Classroom, inside each course).  Great for your users to ask questions and get answers from our teachers as well as their fellow students.
  • New Terms & Conditions.  Not something we'd usually brag about but check out section 2 - it explicitly prevents our sales team from working directly with your clients, plus guarantees you a commission even if you add a client who was already using Bigger Brains!
  • Modern portal interface.  Updated and hopefully easier to navigate - still a few changes coming.  Plus updated course graphics and classroom icon.

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Harryb’s 20th Book? (Sorta) on CompTIA Network+ Exam

Harryb’s 20th Book? (Sorta) on CompTIA Network+ Exam

With great pleasure, I’m pleased to announce the latest offering from Chip Reaves at Bigger Brains. It was an honor to team with Reaves and Wilson on this effort to produce a “Video Book”( off-the-shelf eLearning content) on the CompTIA Network+ Exam. The new course includes 62 video training modules and over 9 hours of total content. "We wanted to not only cover the exam objectives for people who want to get Network+ certified, but also use real-world examples of how IT consultants and technicians can use these skills in practical situations," said Reaves. The new course is available from top IT service firms who subscribe to Bigger Brains' "BiggerMSP" training portal program at It's also available individually through and other online training marketplaces.

CompTIA Network Exam

Speaking for myself – I see the release of the CompTIA Network+ Exam eLearning course as a tool to start-up if you are interested in becoming a IT Pro or MSP. For old timers, it’s a chance to be the life learner and revisit the principles that made you successful. I’ve been known to reread past technical books annually to refresh my brain matter. It makes for a bigger brian LOL!

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TechSquad IT, Bigger Brains Holding Webinar at 1 pm EST to announce BiggerMSP Partner Program

techsquadMSP firm TechSquad IT said today that it has partnered with Bigger Brains to create a new MSP-focused marketing enhancement program called BiggerMSP.  

BiggerMSP is based on Bigger Brains’ premium, high-definition video training courses, which have all been developed in the uniquely engaging “Teacher/Learner” style. Each course is divided into short, 10-minute video modules, to make it conveniently easy to learn whenever your schedule permits, and to jump straight to the training modules you need right away with our unique search function.

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