SMB Nation Webinar: June 17, 2021
9am PST/11pm CST/12pm EST
Presented By: Harry Brelsford, Mayur Pitamber, and Frank Ohlhorst
It’s happening much faster than forecast: economic recovery and widespread vaccination across the U.S. The slow roll is now a fastball that you’d better catch. Our panel of experts will report on fast emerging opportunities that are driving MSP success. They’ll focus on Experience Communications as a Service (XCaaS), a cloud communications deployment model that erases the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS).
Discussion topics include:
- Best practices and rewards of Experience Communications as a Service (XCaaS) (Mayur Pitamber)
- Trends driving communications to the cloud (5 min)
- Challenges of premises-based communications systems (3 min)
- Security, flexibility, and scalability of cloud communications (2 min)
- Business benefits of moving to cloud communications (5 min)
- Turning UCaaS into a gold mine for MSPs (MSP Expert – 10 min)
- MSP’s as trusted advisors
- Choosing the right partner
- Creating additional value
