Cyber attacks like ransomware and malware are on the rise, and small and medium size businesses lack the security expertise and IT budget needed to protect themselves. 54% of the attacks on SMBs resulted in a breach– a success rate nearly eight times higher than larger companies. This presents MSPs with a tremendous opportunity. SMBs are willing to pay 25% more to an MSP
Nonprofits like many other organizations focus on how to grow their business, gain exposure, and increase productivity. With many businesses turning to simple technologies like social media to help excel their business, some nonprofits are using infrastructure technology to assist in their daily operations. Because technology is always advancing, both for-profit and nonprofit
Being a good listener can help you in every aspect of your life from family and friends, to colleagues at work. Although, many people feel communication through the phone is a thing of the past with all of electronic communication we use, it is actually one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of
Delegation is one of the hardest management tools for a leader to learn. As MSPs we like to be thought of as “Trusted Advisors” to our clients, not only to build a reputation for ourselves, but to also serve our clients the best we can. Larry Doyle joins us to share some situations he has come across in the last year where he is taking over clients, and they are saying they paid for or
Earlier this year Microsoft released a number of patches affecting on-premise instillations of Exchange servers, which was actively being exploited by Hafnium. Hafnium is a newly identified group that is believed to be responsible for not only this attack, but also other attacks on internet facing servers.
Everyone can benefit from reviewing and embracing best practices in cybersecurity no matter what the season or the reason. Whether you like it or not, all Managed Services Providers (MSP) are in the cybersecurity business! So here are some best practices presented as an at-a-glance table that you can print out