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2010 09 Top Bannner - Zenith MSPtv





Top 5 Reasons to Attend SMB VoIP
September 20-22, Washington DC 2010

5. The humidity will be gone from Washington DC. Admittedly – the recent Microsoft Worldwide Partner Conference (WPC) in Washington DC (mid-July) was a bit overheated and humid. That all changes in the fall – it’ll be a glorious few days at the Gaylord!

4. Co-location is LEVERAGE! We are delighted to team with Channel Partners, a well-established telecom show. We believe that we’re better together. The typically Channel Partner’s attendee is a “sales agent” who is very good at promoting and selling telecom plans and cloud services. That allows our SMB Nation tribal members to actually “do the work” if you team up. It’s hand-and-glove folks!

3. SMB Subject Matter Experts! We’re bringing in the best in the business again. You’ll just have to click through to see who!

2. Be there at the Start – SMB VoIP community. Leading the parade and being ahead of the curve is a time-tested formula for business success. This is your chance to “own” the entire customer relationship that combines voice+data. This time the convergence is for real.

1. You Must! Home alarm system time folks – if you don’t VoIP your customers as a computer guy, someone else will. That is, the telephone grrl will come in and steal your client. Trust us – she’s already calling on your accounts!

 

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27
VoIP is to Unified Communications is like eight- track tapes are to MP3. While they both allow you to talk on a phone, leveraging your IP network, they are truly worlds apart in their ability to deliver features that were simply not available in older phone systems or would cost huge dollars to integrate through CTI. VoIP
 
 
This webinar will set you up to have conversations about your customers’ phone systems well in advance of their current PBX provider.

[Read the rest of this article...]

26
The Channel Partners Conference & Expo is currently accepting speaker applications for the spring show to be held March 13-15, at the Aria Resort and Casino, Las Vegas. Speaking proposals must be received by August 27, 2010.
 
Promoters say emphasis will be placed on practical application of technology by channel partners. Speaking proposals will be measured on this criteria. Call for speakers

[Read the rest of this article...]

26

Did you hear the one about the well-known SMB community member with sticky fingers on the way out the door?

As it was described to me last November in Las Vegas, a cloud services distributor in the SMB space parted ways with an employee (not his own). Woman with keys

That is a not uncommon experience. What is uncommon is that the former employer, the owner of the cloud services distributor, received a telephone call from the security department of Salesforce.com identifying irregular customer list download activity.

[Read the rest of this article...]

26

(L-R) Harry, Gretchen, Joe Panettieri, Aaron Booker

 
Harry B stands with Speaker Gretchen O'Hara, industry friends Joe Panettieri and Aaron Booker the last day of WPC 10.
 
O'Hara spoke about an item of intense interest to the SMB Nation folks: the software-plus-services model and how to make money at it!

[Read the rest of this article...]

26
Last week I asked a question on my mind. How do you feel about professionals who “text” via mobile telephone during meetings. The response was robust and here is what you communicated: NO!
 
Russ Kaufmann and others weigh in below. To text or not to text
 
The gist: It beats taking a phone call during the meeting.

[Read the rest of this article...]

Posted in: Harry B Picks
26
Even though its CRM product is still a fewResults Software building weeks from actual release, Herndon, VA-based Results Software has placed first in Intuit Marketplace in the within the CRM category listing above 363 others.
 
To see for yourself, visit the Intuit MarketPlace at http://marketplace.intuit.com and type "CRM" in the search apps now box in the top right corner.

[Read the rest of this article...]

Posted in: Harry B Picks
23

Small businesses continue to change the way they procure and consume IT. In increasing numbers, they are buying their software as a service from the Cloud and moving away from traditional desktop software," said Philbert Shih, senior hosting analyst, at Tier1Research, a division of New York City-based The 451 Group.

This is creating a huge opportunity for service providers, but going it alone is not an easy or viable pathway, Shih said.
 
Provider Parallels has some thoughts on the subject.

[Read the rest of this article...]

Posted in: Harry B Picks
23

MSPSN recently discussed not its bridge or pathway to the clouds… instead its speedway racer-ready RAMP.

We like the spunk of the folks at MSP Services Network!

Read about CEO Gerald Kane told us yesterday about CloudRamp data protection services ... and tectonic plates.

[Read the rest of this article...]

23
Intronis, a SAS 70-certified online backup and recovery solution for IT service providers based in Boston, MA, released an announcement on July 21 about Ted Roller who will helm Intronis’ IT channel advocacy efforts.
 
We were first allerted to the story by the VAR Guy blog.
 
Roller comes to Intronis from his previous position at itControl Solutions, where he served as president of channel development. There, he and his team aligned the company’s goals closely with the objectives of its reseller partners.

[Read the rest of this article...]

Posted in: Harry B Picks
23

Virtual Administrator is now part of the “Kaseya On Demand Partner Program” — which gives Virtual Administrator the right to offer Kaseya’s Cloud Services — a collection of cloud-based Remote Management and Monitoring (RMM) tools.

I got on the phone to get the scoop.
 
The relationship between Virtual Administrator and Kaseya actually began in 2008 when Network Depot, LLC., a Washington, DC-area Managed Service Provider (MSP),  started offering their own brand of Hosted Kaseya based on the version-5 platform under the Virtual Administrator name.   

 

[Read the rest of this article...]

Posted in: Harry B Picks
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